HP Dv6-7020us manual

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3.Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure.

If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact customer support for information about obtaining a replacement AC power adapter.

Troubleshooting 89

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents Using Sleep or Hibernation Managing and sharing information Securing your computer and information Input power Operating environment Page Starting right Best practicesFun things to do More HP resources Resource ContentsComponent Description Getting to know your computerFinding your hardware and software information FrontRight side Using Sleep or Hibernation onRight side Left side Rear Communication and Chat CyberLink YouCam DisplayWebcam light On The webcam is in use TouchPad TopSleep or Hibernation on LightsButtons, speakers, and fingerprint reader select models only Speakers Produce sound Keys By selecting Start Control Panel HardwareSound Beats Audio Control Panel Num lock key Bottom Component LabelsConnecting to a network Connecting to a wireless networkUsing the wireless controls Using the wireless button Using HP Connection Manager select models onlyUsing operating system controls Using an Internet service provider Using a WlanSetting up a Wlan Configuring a wireless routerProtecting your Wlan Connecting to a Wlan Using Bluetooth wireless devices select models onlyConnecting to a local area network LAN Multimedia Features Enjoying entertainment featuresSelect Start Control Panel Hardware Using the webcamConnecting speakers Using audioAccessing Beats Audio Control Panel Connecting headphonesConnecting a microphone Using Beats AudioChecking the sound Using videoConnecting a VGA monitor or projector Connecting an Hdmi TV or monitor Using Intel Wireless Display select models only Configuring audio settings with Hdmi TVManaging your audio and video files Using the keyboard and pointing devices Icon Key Description Using the keyboardUsing ALT GR key combinations Using the action keysF10 Using the hot keys Using the keypadUsing the integrated numeric keypad Turning the TouchPad off or on Using the TouchPadSelecting NavigatingUsing TouchPad gestures Pinching/Zooming ScrollingFlicking RotatingManaging power Initiating and exiting Sleep Using Sleep or HibernationInitiating and exiting Hibernation Setting password protection on wakeupSelecting a power plan Using the power meterRunning on battery power Removing a user-replaceable batteryFinding battery information Conserving battery power Identifying low battery levelsStoring a user-replaceable battery Running on external power Disposing of a user-replaceable batteryReplacing a user-replaceable battery Shutting down the computer Using HP CoolSense select models onlyType Description Using a USB deviceConnecting a USB device Managing and sharing informationRemoving a USB device Connecting a powered USB deviceInserting and removing digital storage cards Using optical drives Inserting an optical disc Sharing drives on the network Removing an optical discMaintaining your computer Improving performanceHandling drives Replacing a hard drive Page Using HP 3D DriveGuard Using Disk DefragmenterUsing Disk Cleanup Adding or replacing memory modules Page Page Updating programs and drivers Cleaning your computerCleaning the display, sides, and cover Cleaning the TouchPad and keyboardTraveling with or shipping your computer Securing your computer and information Computer risk Security featureLocating your security software Using passwordsSetting Windows passwords Setting Setup Utility Bios passwordsPassword Function Registering fingerprints Using the fingerprint reader select models onlyUsing HP SimplePass Using your registered fingerprint to log on to WindowsUsing Internet security software Using antivirus softwareUsing firewall software Installing software updates Installing Windows security updatesInstalling HP and third-party software updates Securing your wireless network Using an optional security cable lockBacking up your software applications and information Using Setup Utility Bios and System Diagnostics Starting Setup Utility BiosUpdating the Bios Downloading a Bios update Determining the Bios versionUsing System Diagnostics Backing up, restoring, and recovering Creating backupsCreating recovery media to recover the original system What you need to know Creating system restore pointsCreating a system restore point Tips for a successful backupBacking up system and personal information Creating a backup using Windows Backup and Restore Restoring specific files using Windows Backup and Restore Restore and recoveryRestoring to a previous system restore point Recovering the original system using HP Recovery ManagerRecovering using the recovery media Recovering using HP Recovery partition select models onlyChanging the computer boot order Specifications Input powerInput power Rating Operating environment Troubleshooting and support Troubleshooting Disc drive problemsWireless connection problems Cannot connect to a preferred network Cannot connect to a WlanWlan connection is very weak Current network security codes are unavailableAudio problems Cannot connect to the wireless routerNetwork status icon is not displayed Power management problems Resolving a low battery levelTroubleshooting an AC adapter Page Contacting customer support Electrostatic Discharge Index BiosHdmi