HP DV6-3225DX CD, DVD, or BD does not play automatically, Select Advanced Settings Monitor tab

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A CD, DVD, or BD does not play automatically

1.Click Start > Default Programs > Change AutoPlay Settings.

2.Confirm that the Use AutoPlay for all media and devices check box is selected.

3.Click Save.

A disc should now start automatically when it is inserted into the optical drive.

A DVD or BD movie stops, skips, or plays erratically

●Clean the disc.

●Conserve system resources by:

◦Logging off the Internet.

◦Changing the color properties of the desktop.

1.Right-click on a blank area of the computer desktop, and then select Screen resolution.

2.Select Advanced Settings > Monitor tab.

3.Select High Color (16 bit), if this setting is not already selected.

4.Click OK.

◦Disconnecting external devices, such as a printer, scanner, camera, or handheld device.

A DVD or BD movie is not visible on an external display

1.If both the computer display and an external display are on, press the Switch Screen Image key one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the movie image does appear on any display designated as the secondary display.

For information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a CD or DVD does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Disable Sleep and Hibernation.

●Be sure that you are using the right kind of disc for your drive. For more information about disc types, see the user guides.

94 Chapter 11 Troubleshooting

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Contents Page Product notice Safety warning notice Iv Safety warning notice Table of contents Page Identifying hardware FeaturesSelect Start Control Panel System and Security Select Mouse settings ComponentsTop components TouchPadTouchPad buttons Description FunctionLights Buttons and Fingerprint Reader select models only OptionsKeys Esc keyFront components Right-side componentsLeft-side components Bottom components Display components Wireless antennas select models only Additional hardware components Labels Wireless, local area network, and modem Using wireless devicesUsing the wireless controls Identifying wireless and network status iconsUsing the wireless key Using operating system controls Using HP Wireless AssistantClick Properties Using a Wlan Setting up a WlanProtecting your Wlan Connecting to a Wlan Roaming to another networkUsing Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICSConnecting to a local area network Using pointing devices Setting pointing device preferencesUsing the TouchPad Pointing devices and keyboardTurning the TouchPad on and off Using TouchPad gesturesScrolling Pinching RotatingUsing the touchscreen select models only Calibrating the touchscreenPerforming actions on the touchscreen Performing clicksConnecting an external mouse Using the action keysSetting touchscreen preferences Prt sc Using the hotkeys Cleaning the TouchPad and keyboard Multimedia features MultimediaSee Regulatory, Safety and Environmental Notices Identifying your multimedia componentsAdjusting the volume Using the media activity keys Using HP MediaSmart software Using other preinstalled multimedia softwareInstalling multimedia software from a disc Multimedia softwareConnecting external audio devices Select Start All Programs Accessories Sound RecorderAudio Checking your audio functionsConnecting an external monitor or projector VideoConnecting an Hdmi device Configuring audio for Hdmi select models onlyWebcam Click Playback devicesPower management Setting power optionsUsing power-saving states Initiating and exiting SleepUsing the battery meter Using power plansInitiating and exiting Hibernation Click Customize notification iconsSetting password protection on wakeup Viewing the current power planSelecting a different power plan Customizing power plansUsing external AC power Connecting the AC adapter Using battery power Finding battery information in Help and SupportUsing Battery Check Displaying the remaining battery chargeInserting or removing the battery Charging a battery Maximizing battery discharge timeIdentifying low battery levels Managing low battery levelsResolving a low battery level Calibrating a battery Click Change advanced power settingsSelect Start Control Panel System and Security Power Options Conserving battery power Storing a batteryDisposing of a used battery Replacing the batteryShutting down the computer Switching between graphics modes select models onlyClick Shut down Page Drives Handling drivesIdentifying the installed optical drive Using optical discsOptical drive Select Start ComputerSelecting the right disc CDs, DVDs, and BDs Playing a CD, DVD, or BD Blu-ray discs BDChanging DVD region settings Configuring AutoPlaySelect Start Default Programs Change AutoPlay settings Observing the copyright warning Select Start All Programs CyberLink DVD Suites Power2GoCopying a CD or DVD Creating burning a CD or DVD Removing a CD, DVD, or BD Using external drives Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Managing power with a parked hard drive Using HP ProtectSmart Hard Drive ProtectionIdentifying HP ProtectSmart Hard Drive Protection status Using HP ProtectSmart Hard Drive Protection software Replacing a drive in the primary hard drive bay Page Page Connecting a USB device Using a USB deviceExternal devices Using an eSATA device Removing a USB deviceConnecting an eSATA device Removing an eSATA device External media cards Using Digital Media Slot cardsInserting a digital card Removing a digital card Memory modules Page Page Page Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Setup Utility Administrator passwordPower-on password Managing an administrator passwordManaging a power-on password Using antivirus software Using firewall softwareInstalling critical security updates Installing an optional security cableUsing the fingerprint reader select models only Locating the Fingerprint ReaderRegistering fingerprints Using your registered fingerprint to log on to Windows Troubleshooting Cannot connect to a WlanNetwork icon is not displayed Cannot connect to a preferred networkCurrent network security codes are unavailable Cannot connect to the wireless router Wlan connection is very weakComputer does not detect the CD, DVD, or BD drive Selecting Start Control Panel System and SecuritySelecting Advanced Settings Monitor tab CD, DVD, or BD does not playClick Start Default Programs Change AutoPlay Settings Select Advanced Settings Monitor tabCD, DVD, or BD does not play automatically DVD or BD movie stops, skips, or plays erraticallyObtaining the latest HP device drivers Obtaining the latest Windows device drivers Index USBIcons Maintenance