HP RZ1700 manual Troubleshooting, Common Problems

Page 69

9

Troubleshooting

Use the following suggestions to troubleshoot problems with the HP iPAQ. It is recommended that you print this chapter for quick reference if you need to troubleshoot a problem.

Common Problems

Problem

Solution

 

 

I cannot see

Be sure the HP iPAQ is powered on.

anything on the

Be sure the HP iPAQ is connected to the AC Adapter,

screen.

and the AC Adapter is plugged into an electrical outlet.

 

 

Reset the HP iPAQ by using the stylus to briefly press

 

the Reset button.

 

 

My battery does

Always keep the HP iPAQ connected to the AC Adapter

not keep

and an electrical outlet when not using it.

charged as long

Dim the backlight. Tap Start > Settings > System tab >

as I would like.

Backlight > Brightness tab. In the backlight settings,

 

 

adjust the slider to a lower level. This conserves battery

 

power.

The backlight keeps turning off.

In Backlight Settings, increase the amount of time the backlight stays on when not in use.

Select the option to turn on the backlight only when you touch the screen or push a button.

(Continued)

User’s Guide

9–1

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Contents HP iPAQ rz1700 series User’s GuidePage Contents Using the Screen Managing the BatteryUsing Programs Entering InformationTroubleshooting Connecting to the InternetExpansion Cards Regulatory NoticesSpecifications Getting to Know Your HP iPAQ Front and Top Views Identifying Product ComponentsComponent Description Back and Bottom Views Aligning the Screen Using the StylusAdjusting Text Size Setting Date and TimeChanging the Screen from Portrait to Landscape Mode Setting Time for Home and Locations You VisitSetting the Date Setting an AlarmFrom the Start menu, tap Settings System tab Clock & Alarms Entering Owner Information Performing a Soft Normal Reset Resetting the HP iPAQPerforming a Hard Full Reset Getting to Know Your HP iPAQ Caring for Your Device Using Microsoft ActiveSync Installing ActiveSyncSynchronizing with Your Computer Synchronizing with Your Computer Synchronizing with Your Computer Synchronizing with Your Computer Changing Synchronization SettingsManually Copying or Moving Files Using the Serial Infrared IR ConnectionGo to My Pocket PC My Documents and leave the window open Installing a ProgramSynchronizing Links Backing up and Restoring FilesSending a Meeting Request Sending and Receiving Email MessagesCharging the Battery Managing the BatteryManaging the Battery Battery Saving Tips Checking the BatteryUsing the HP Launch Screen Select Models Only Using the ScreenStart Today Using the Today ScreenDate Customizing the Today ScreenNavigation Bar and Taskbar Status Icons Popup MenusMain Popup Menu Sounds and Notifications Go to Start Settings Sounds & NotificationsFrom the Start menu, tap Settings System tab Screen Adjusting Text SizeCreating Information Selecting Screen OrientationFrom the Start menu, tap Programs Find Finding InformationInstalling a Program Using ProgramsMinimizing a Program Closing a ProgramUsing HP Task Switch Go to Start Programs HP Task SwitchGo to Start Programs HP Task Switch Settings Using Programs From the Today screen, tap Start Settings Buttons Using Program ButtonsButton Action To open a Description Program Locking the Program Buttons Using HP ProfilesGo to Start Settings System tab HP Profiles Tap Rename Saving Settings in a ProfileAdjusting Brightness and Backlight On or Off in a Profile Adjusting the Alert Volume in a ProfileSetting the HP iPAQ to Turn Off After a Period of Inactivity Managing Image Files Using HP Image ZoneViewing a Full-screen Picture From the Start menu, tap Programs HP Image ZoneFollowing table describes the HP Image Zone icons HP Image Zone IconsAdding Sound to a Picture Tap Tools Settings Slideshow tab Tap Tools Settings Audio tabSafekeeping Files in iPAQ File Store Creating a SlideshowBacking Up Programs and Files Tap Start Settings System tab Memory Storage Card tabStart Programs File Explorer My Documents My Device Explorer My Documents My Device iPAQ File StoreBackup/Restore Using ActiveSync Click Backup Now or Restore NowPrograms Available on the HP iPAQ HP iPAQ Software Function Microsoft Windows Mobile Software Function Microsoft Windows Mobile Software Function Using the Input Panel to Enter Data Adjusting Word Suggestion OptionsEntering Information From the Start menu, tap Settings Input Word Completion tab Using Letter Recognizer Using the On-screen KeyboardTap Letter Recognizer Using Block RecognizerTap Block Recognizer Using Microsoft TranscriberConverting Writing to Text Writing and Drawing on the ScreenEditing Text Tap Tools RecognizeWord Recognition Tips Using an Expansion Card Expansion CardsInserting/Removing a Secure Digital SD Expansion Card Expansion Cards Viewing the Contents of a Card Connecting to the Internet Browsing the InternetFrom the Start menu, tap Internet Explorer Address Bar Using the Favorites List Connecting to a Private NetworkTap Start Settings Connections tab Connections From the Start menu, tap Internet ExplorerCommon Problems TroubleshootingOptions tab Start Programs File Explorer. Tap the subfolder you ActiveSync Synchronizing with Your Computer Expansion Cards Federal Communications Commission Notice Regulatory NoticesCables ModificationsCanadian Notice Avis CanadienJapanese Notice Korean Notice European Union Notice Equipment Warning Battery WarningAirline Travel Notice System Specifications SpecificationsOperating Environment Physical Specifications