HP RZ1700 manual Synchronizing with Your Computer

Troubleshooting

(Continued)

Problem	Solution
Microsoft	■ Be sure the HP iPAQ is on.
ActiveSync	■ Be sure all cables are securely connected.
cannot locate
	■ Disconnect your HP iPAQ from the sync cable, power
my HP iPAQ
when	on the unit by pressing the Power button, then
I synchronize.	reconnect it to the cable.
	■ Reset the HP iPAQ by using the stylus to lightly press
	the Reset button.
	■ Check Connection Settings in ActiveSync on your
	computer to ensure the communications port you are
	using is active.
I cannot open	Use Microsoft ActiveSync to synchronize your HP iPAQ with
email in	your computer. For more information, see Chapter 2,
Messaging after	“Synchronizing with Your Computer.”
I restore using
Microsoft
ActiveSync.
I tried to	Pocket Excel does not support all Excel formatting;
synchronize	therefore, Microsoft ActiveSync cannot synchronize the file.
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.

User’s Guide 9–5