HP 680689-001 manual Component replacement procedures, Service tag

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Component replacement procedures

This section provides removal and replacement procedures.

There are as many as 51 screws that must be removed, replaced, or loosened when servicing

the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item

Description

Function

 

 

 

(1)

Product name

This is the model name for this computer.

 

 

 

(2)

Serial number

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Product number

This is the alphanumeric identifier needed to locate

 

 

documents, drivers, and support for the computer.

 

 

The product number helps a service technician

 

 

determine what components and parts are needed.

 

 

 

(4)

Warranty period

This number describes the duration of the warranty

 

 

period for the computer.

 

 

 

(5)

Model number

This is the alphanumeric identifier needed to locate

 

 

documents, drivers, and support for the computer.

 

 

 

36 Chapter 4 Removal and replacement procedures

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Contents HP Pavilion g7 Notebook PC First Edition November Document Part Number Safety warning notice Iv Safety warning notice Table of contents Setup Utility Bios and System Diagnostics 103 Viii Product description ProcessorsSwitchable discrete graphics Category Description Computer modelsAMD processor Intel processor ChipsetAMD processor Intel processor Switchable discrete graphics Dual graphicsPanel MemoryHard drives Optical driveAudio and video EthernetExternal media CardPower AMD processor Intel processor PortsKeyboard/pointing DevicesServiceability End-user replaceable parts External component identification TopButton Component DescriptionKeys Esc keyLights TouchPad Display FrontYouCam Component Description Speakers Produce soundLeft side Environmental NoticesRight side Bottom Description Function Service tagIllustrated parts catalog Computer major components Computer major componentsPower button board includes cable ComponentPower connector cable TouchPad button board includes cableBattery Component Spare part numberWlan module Cable Kit Display assembly subcomponents Display Screw Kit not illustrated Mass storage devices Hard Drive Hardware Kit , includesMiscellaneous parts Sequential part number listingComponent Spare part number HP Smart AC adapter Screw KitSequential part number listing Illustrated parts catalog BACO, includes replacement thermal material Illustrated parts catalog Removal and replacement procedures Preliminary replacement requirementsService considerations Tools requiredGrounding guidelines Drive handlingTypical electrostatic voltage levels Event 10% 40% 55%Packaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelComponent replacement procedures Service tagDescription Spare part number BatteryComputer feet Page Optical drive Page Hard drive or SSD Page RTC battery Memory module Wlan module Page Keyboard Page Page Top cover Page Page Power button board TouchPad button board TouchPad LED board Page Speakers LED board Description Spare part number LED board 640215-001USB board Power connector cable System board Description Spare part number AMD processorPage Optical drive cable Page Fan and heat sink Discrete video memoryPage Page Page Page Page Page Processor Page Page Display assembly Page Page Page Page Page Page Setup Utility Bios and System Diagnostics Using Setup UtilityStarting Setup Utility Changing the language of Setup UtilityNavigating and selecting in Setup Utility Displaying system informationUpdating the Bios Restoring factory settings in Setup UtilityExiting Setup Utility Determining the Bios version Using System Diagnostics Specifications Computer specifications43.9 cm 17.3 in display specifications Hard drive specifications SSD specifications CharacteristicsEnvironmental specifications Physical specificationsRandom access time Transfer modeApplicable disc Cache buffer Data transfer rateBD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM Backup and recovery RestoreCreating restore media Performing a system restore Select Start All Programs Recovery Manager Recovery ManagerRestoring using the restore media Changing the computer boot orderBacking up and recovering your information Using Windows Backup and Restore Using Windows system restore pointsCreate a system restore point Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agency Applicable note numberPower cord set requirements Recycling Index Jacks