HP 8760w SQ575UP#ABA manual To prepare your computer for shipment

Page 47

Service and Support

Obtaining Repair Service

To prepare your computer for shipment

1.Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive.

While your computer is being repaired, the hard disk may be replaced or reformatted.

2.Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your computer for service:

•PC cards

•AC adapter and power cord

•CDs in the CD player

•floppy disks in the floppy disk drive

3.When shipping your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage in transit. Make sure to wrap at least three inches of protection around the unit and the courier will put it into one of their boxes.

Startup Guide

47

Image 47

Contents HP Notebook PC Startup Guide Startup Guide HP Software Product License Agreement Startup Guide Edition History Page Contents Startup Guide Introducing Your Computer To find more information Taking InventoryTop and right side view Identifying Parts of the NotebookFront view Rear and left side view Bottom view Status lights To install the battery Setting Up the ComputerTo connect AC power To connect a phone line To turn on the computer To set up WindowsTo register your computer To reset your computer Page Using Your Computer To use the touch pad Operating the ComputerTo use the Fn hot keys Using Your Computer Operating the Computer Working in Comfort with a Notebook PC Using Your Computer Working in Comfort with a Notebook PC Page Traveling with Your Computer To use manual power management Managing Power ConsumptionSystem Hibernation To check the battery status Using Battery PowerTo respond to a low-battery warning Page Configuring and Expanding Your Computer Installing RAM Modules Removing RAM Modules Page Service and Support Hewlett-Packard Limited Warranty Statement Startup Guide To get help from the HP notebook web site Getting Support for Your HP Notebook PCTo use the Reference Guide To call HP for service and support Service and Support Getting Support for Your HP Notebook PC Omnibook XE3 Series Notebooks To receive warranty repair service Obtaining Repair ServiceTo prepare your computer for shipment Page Solving Problems with Your Computer Hard disk drive problems Troubleshooting TechniquesDisplay problems Performance problems Keyboard, touch pad, and mouse problemsPower and battery problems Startup problems Testing Hardware Operation Menu To recover the factory installation of your hard disk Recovering and Reinstalling SoftwareStartup Guide Page Specifications and Regulatory Information Hardware and Bios Specifications Power cords Safety InformationBattery safety Laser safety Regulatory Information Responsible Party CanadaEuropean Union International JapanRussia EMC LAN IndexUSB