HP 8760w SQ575UP#ABA manual Startup problems

Page 53

Solving Problems with Your Computer

Troubleshooting Techniques

Startup problems

If the computer doesn’t respond when you turn it on

•Connect the AC adapter.

•Slide the power switch to try turning on the unit.

•Reset the computer by inserting a straightened paper clip into the system-off button on the left side of the computer. Then turn it on by pressing the blue standby button.

•Don’t use the touch pad while booting or resuming.

•If you get no response, remove the battery and AC adapter, remove any PC cards, and undock the computer. Then plug in the AC adapter, reset the computer using the system-off button, and turn it on by pressing the blue standby button.

•If you still get no response, call HP for assistance.

If the computer doesn’t boot from battery power

•Make sure the battery is properly inserted and fully charged.

•Check battery contacts.

•If another battery is available, try it.

Startup Guide

53

Image 53

Contents HP Notebook PC Startup Guide Startup Guide HP Software Product License Agreement Startup Guide Edition History Page Contents Startup Guide Introducing Your Computer To find more information Taking InventoryTop and right side view Identifying Parts of the NotebookFront view Rear and left side view Bottom view Status lights To install the battery Setting Up the ComputerTo connect AC power To connect a phone line To turn on the computer To set up WindowsTo register your computer To reset your computer Page Using Your Computer To use the touch pad Operating the ComputerTo use the Fn hot keys Using Your Computer Operating the Computer Working in Comfort with a Notebook PC Using Your Computer Working in Comfort with a Notebook PC Page Traveling with Your Computer To use manual power management Managing Power ConsumptionSystem Hibernation To check the battery status Using Battery PowerTo respond to a low-battery warning Page Configuring and Expanding Your Computer Installing RAM Modules Removing RAM Modules Page Service and Support Hewlett-Packard Limited Warranty Statement Startup Guide To get help from the HP notebook web site Getting Support for Your HP Notebook PCTo use the Reference Guide To call HP for service and support Service and Support Getting Support for Your HP Notebook PC Omnibook XE3 Series Notebooks To receive warranty repair service Obtaining Repair ServiceTo prepare your computer for shipment Page Solving Problems with Your Computer Hard disk drive problems Troubleshooting TechniquesDisplay problems Performance problems Keyboard, touch pad, and mouse problemsPower and battery problems Startup problems Testing Hardware Operation Menu To recover the factory installation of your hard disk Recovering and Reinstalling SoftwareStartup Guide Page Specifications and Regulatory Information Hardware and Bios Specifications Power cords Safety InformationBattery safety Laser safety Regulatory Information Responsible Party CanadaEuropean Union International JapanRussia EMC LAN IndexUSB