HP 8760w SQ575UP#ABA manual Testing Hardware Operation

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Solving Problems with Your Computer

Testing Hardware Operation

Testing Hardware Operation

The e-Diagtools program included with your computer provides two levels of testing:

•Automated testing using the basic hardware test.

•Advanced testing using individual hardware tests.

The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are nondestructive and are intended to preserve the state of the computer. The computer reboots when you exit the program, so drivers can be loaded.

To run the diagnostic test

1.Restart the computer: click Start, Turn Off Computer, Restart.

2.Press F10 when you see the HP logo.

3.When the menu appears, press Enter to run e-Diagtools.

The first time you run the program, you will be prompted to select the language for the program.

4.Follow the prompts to run e-Diagtools.

5.When the Configuration Description appears, check the list of detected hardware.

If a device is not detected, it may be configured incorrectly in the BIOS. You can confirm the problem by running BIOS Setup utility and checking the settings.

6.Run the basic test. Press F2 to start the basic hardware test. The results appear when the test is complete.

7.If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit e-Diagtools.

8.Optional: run the advanced tests. Press F2 to open the advanced test screen.

54 Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide HP Software Product License Agreement Startup Guide Edition History Page Contents Startup Guide Introducing Your Computer Taking Inventory To find more informationIdentifying Parts of the Notebook Top and right side viewFront view Rear and left side view Bottom view Status lights Setting Up the Computer To install the batteryTo connect AC power To connect a phone line To set up Windows To turn on the computerTo register your computer To reset your computer Page Using Your Computer Operating the Computer To use the Fn hot keysTo use the touch pad Using Your Computer Operating the Computer Working in Comfort with a Notebook PC Using Your Computer Working in Comfort with a Notebook PC Page Traveling with Your Computer Managing Power Consumption To use manual power managementSystem Hibernation Using Battery Power To check the battery statusTo respond to a low-battery warning Page Configuring and Expanding Your Computer Installing RAM Modules Removing RAM Modules Page Service and Support Hewlett-Packard Limited Warranty Statement Startup Guide Getting Support for Your HP Notebook PC To use the Reference GuideTo get help from the HP notebook web site To call HP for service and support Service and Support Getting Support for Your HP Notebook PC Omnibook XE3 Series Notebooks Obtaining Repair Service To receive warranty repair serviceTo prepare your computer for shipment Page Solving Problems with Your Computer Troubleshooting Techniques Display problemsHard disk drive problems Keyboard, touch pad, and mouse problems Performance problemsPower and battery problems Startup problems Testing Hardware Operation Menu Recovering and Reinstalling Software To recover the factory installation of your hard diskStartup Guide Page Specifications and Regulatory Information Hardware and Bios Specifications Safety Information Power cordsBattery safety Laser safety Regulatory Information Canada Responsible PartyEuropean Union Japan RussiaInternational EMC Index LANUSB