HP 435816-001 manual Computer screen is blank

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Troubleshooting

The computer screen is blank

If the computer is on but the screen is blank: the computer may be in the Sleep state or in Hibernation; the computer may not be set to display the image on the computer screen; or the display switch may not be functioning properly.

Try the following suggestions to resolve the issue:

To exit Sleep or Hibernation, briefly press the power button.

Sleep and Hibernation are energy-saving features that can turn off the display. Sleep and Hibernation can be initiated by the system while the computer is on but not in use, or when the computer has reached a low battery level. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options.

To transfer the image to the computer screen, press fn+f4.

On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external display devices, and simultaneous display on all devices.

Press the display switch on the computer to be sure that it moves freely.

The display switch is normally located on the upper-left corner of the keyboard.

Getting Started

4–3

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Contents Getting Started Page Contents Next steps Index Identifying required hardware First-time setupComponent Refer to Appendix B, Backup and recovery, for instructions Setting up the computerInsert the battery Connect the computer to external power Turn on the computer First-time setup Create recovery discs recommended Set up the softwareQuick tour Top components Front components Left-side components ComponentComponent Right-side componentsRear components Bottom components Wireless antennae select models only Next steps Protecting the computerProtecting the computer from viruses Protecting the computer from power surges Protecting your system filesProtecting your privacy Using the computer safely Next steps Connecting to a computer network Installing additional hardware and software Identifying and installing hardwareLocating and installing software Select Start All Programs Software Setup Updating the software installed on the computerTurning off the computer correctly Finding the user guides Next steps Troubleshooting resources TroubleshootingComputer is unable to start up Quick troubleshootingComputer screen is blank Computer is turned on but not responding Software is functioning abnormallyComputer is unusually warm Wlan connection is not working An external device is not workingHelp and Support Contacting technical support Choosing an ISP Connect to the Internet from your homeChoosing the type of Internet connection Using the New Connection WizardConnect to the Internet from your home Creating recovery discs Backup and recoveryBacking up your information When to back upBack up suggestions Backing up the entire hard drive Backing up specific files or foldersCreating recovery points Scheduling backups Performing a recovery from the recovery discs Performing a recoveryInitiating a recovery in Windows Performing a recovery from the hard driveOperating environment SpecificationsRated input power Index Index Regulatory, Safety and Envi­ ronmental Notices Index-4