HP Embedded Firewall manual Contact Us, Telephone Technical Support and Repair

CObtaining Support for your Product

Contact Us

3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from the list below. You will find a current directory of support telephone numbers posted on the 3Com web site at:

http://csoweb4.3com.com/contactus/

Telephone Technical Support and Repair

To obtain telephone support as part of your warranty and other service benefits, you must first register your product at http://eSupport.3com.com/.

When you contact 3Com for assistance, please have the following information ready:

•Product model name, part number, and serial number

•A list of system hardware and software, including revision level

•Diagnostic error messages

•Details about recent configuration changes, if applicable.

To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/ First time users will need to apply for a user name and password.

These numbers are correct at the time of publication. Find a current directory of support telephone numbers posted on the 3Com web site at:

http://csoweb4.3com.com/contactus/

Country	Telephone Number
Asia, Pacific Rim
Australia	1 800 678 515
Hong Kong	800 933 486
India	+61 2 9424 5179 or
	000800 650 1111
Indonesia	001 803 61009
Japan	00531 616 439 or
	03 5977 7991 or
	03 5783 1270 (Tokyo)
Malaysia	1800 801 777
New Zealand	0800 446 398
Pakistan	+61 2 9937 5083
Philippines	1235 61 266 2602 or
	1800 1 888 9469

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