HP 620 When, Connect, It cannot find, Change the USB Configuration, Camera to a, Macintosh, Drive

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	Problem	Possible cause	Solution
	When I	The camera is	Turn on the camera.
	connect the	turned off.
	camera to my
	camera to my	The cable is	Make sure that the cable is firmly
	computer, the	not connected	connected at both ends.
	software says	correctly.
	it cannot find
	it cannot find	The camera is	Connect the camera directly to a
	the camera.	The camera is	Connect the camera directly to a
	the camera.	connected to	USB port on the computer.
		connected to	USB port on the computer.
		the computer
		through a USB
		hub and your
		USB hub is not
		compatible
		with the
		camera.

		The camera is	Connect the camera to a USB-
		not working	enabled HP DeskJet or
		correctly.	HP Photosmart printer and print
			an image. This will verify that the
			image, memory, USB connection
			to the camera, and USB cable
			are functioning correctly.

	When I	The USB	Change the USB Configuration
	connect the	Configuration	setting to Disk Drive.
	camera to a	setting is not
	Macintosh	set to Disk
	computer, I do	Drive.
	not get a Disk
	Drive icon on
	my desktop.

6-Troubleshooting and support

49

Image 51

Contents Photosmart Series Digital camera Page Copyright 2002 Hewlett-Packard Company Trademark and copyright informationPage Table of Contents Unloading, printing, and displaying images Using hp instant shareTroubleshooting and support Adding, modifying, and removing e-mailAppendix C Reference Appendix a Batteries and accessoriesCamera specifications Appendix B Camera dockHp photosmart 620 user’s manual Getting started Power button Camera partsShutter button Name Description Zoom lens Power adapterConnector AC power adapter to the camera to Battery door Allows access to the batteriesZoom Out Quality buttonGood to Better to Best Flash buttonShare button Display buttonAttach the wrist strap as shown in the illustration SetupAttaching the wrist strap Inserting the batteriesInserting the memory card optional Turning on powerChoosing the language Setting the date and timeTo install any bonus software Installing the softwareTo install any bonus software Taking still pictures Taking picturesUsing focus lock Using instant reviewRecording video clips Page Using the self-timer Using Preview modeUsing zoom Optical zoomDigital zoom Using the flash Best Changing the image qualityGood BetterHp photosmart 620 user’s manual Indicates zoom level Using Playback and the Main menuUsing Playback mode Indicates the quality setting of the imageReviewing images Reviewing video clipsMode, press the button Rotating images Using the Main menuDeleting images Pressing again rotates the image an additional 90 degreesExit Exits the Delete menu Set of images, use the buttons Viewing thumbnail imagesMagnifying images You can scroll through thumbnailTo set the Welcome Screen Using the Setup menuDigital Camera causes the computer to recognize Select USB Configuration in the Setup menuLanguage Using hp instant share Check mark indicates a destination has been A4 or A6, the picture is printed at A6 sizePrint 2 copies of current image This chapterUsing the hp instant share e-mail service Using hp instant share to print picturesOn the computer, click Retrieve from Camera Adding, modifying, and removing e-mail addressesTurn on the camera, then press the button Selecting images to be e-mailedWindows Unloading to a computer Unloading, printing, and displaying imagesPrinting images Displaying a slideshow Displaying images on a TVHp photosmart 620 user’s manual Solution TroubleshootingsupportProblems and solutions ProblemShutter button Press Does notPress a ButtonWrong ReplaceBatteries FrequentlyPicture Long delayOccurs BetweenToo dark Off Too brightIt cannot find Change the USB ConfigurationWhen ConnectError messages Error messages on the cameraMessage Unsupported To move anyImages Invalid dateIncorrect or Unable toTray Is openError messages on the computer Getting assistanceFinding help on the web Obtaining support in the United States Contacting hp customer supportAfter the first year If you think your HP product might need service, callCzech Republic +42 02 6130 7310 Denmark +45 39 29 Obtaining support worldwideSaudi Arabia 800 897 Hewlett-Packard limited warranty statement Troubleshooting and support Regulatory information Need to be recharged or replaced Appendix a Batteries and accessoriesCamera is operating on AC power Managing batteriesExtending battery life Power conservationRechargeable batteries Purchasing accessories Hp photosmart 620 user’s manual Appendix B Camera dock Camera connected Camera Dock has no power or there is noCamera Dock Other device is activeCheck that the HP Camera Dock is connected to your computer Unloading images to a computer using the dockDisplaying images on a TV using the dock Printing images using the dock128 MB Internal memory Quality Images Camera specificationsFeature Appendix C ReferenceAVI Motion Jpeg for video Image LCD Backlit color TFT 1.5 inchDCF Weight 203 gHp photosmart 620 user’s manual Batteries IndexMail Macintosh Quality Zoom Q2170-90010

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