HP 620 manual After the first year, If you think your HP product might need service, call

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If you think your HP product might need service, call

HP Customer Support, which can help determine if service is required. Or, visit www.hp.com/cpso-support/guide/psd/ repairhelp.html for the nearest sales and service office.

After the first year

Call (1) (208) 323-2551.

A fee of $25.00 per call (U.S.) will be charged to your credit card. Charges begin only when you connect with a support technician.

Upgraded warranty options

You can select one of the following upgraded warranty options (available in the U.S. only):

zStandard Next Day Exchange

zAccidental Damage Protection with Next Day Exchange

Upgrade your standard factory warranty to three years with the HP SupportPack. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. HP will determine the hardware service offering based upon the outcome of system self-test programs run by the customer through the initial call to the HP Customer Care Center. If during your technical support call it is determined that your product needs replacement, HP will ship you this replacement product next business day free of charge. Optional Accidental Damage Protection is also available. This warranty upgrade protects against accidental breakage such as spills, drops, or falls. Both of these warranty upgrades offer maximized uptime and productivity, the convenience of door- to-door pickup with delivery, packaging and freight prepaid by HP.

6-Troubleshooting and support

55

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Contents Photosmart Series Digital camera Page Copyright 2002 Hewlett-Packard Company Trademark and copyright informationPage Table of Contents Troubleshooting and support Using hp instant shareAdding, modifying, and removing e-mail Unloading, printing, and displaying imagesCamera specifications Appendix a Batteries and accessoriesAppendix B Camera dock Appendix C ReferenceHp photosmart 620 user’s manual Getting started Power button Camera partsShutter button Connector AC power adapter to the camera to Power adapterBattery door Allows access to the batteries Name Description Zoom lensGood to Better to Best Quality buttonFlash button Zoom OutShare button Display buttonAttaching the wrist strap SetupInserting the batteries Attach the wrist strap as shown in the illustrationInserting the memory card optional Turning on powerChoosing the language Setting the date and timeTo install any bonus software Installing the softwareTo install any bonus software Taking still pictures Taking picturesUsing focus lock Using instant reviewRecording video clips Page Using the self-timer Using Preview modeUsing zoom Optical zoomDigital zoom Using the flash Good Changing the image qualityBetter BestHp photosmart 620 user’s manual Using Playback mode Using Playback and the Main menuIndicates the quality setting of the image Indicates zoom levelReviewing images Reviewing video clipsMode, press the button Rotating images Using the Main menuDeleting images Pressing again rotates the image an additional 90 degreesExit Exits the Delete menu Magnifying images Viewing thumbnail imagesYou can scroll through thumbnail Set of images, use the buttonsTo set the Welcome Screen Using the Setup menuDigital Camera causes the computer to recognize Select USB Configuration in the Setup menuLanguage Using hp instant share Print 2 copies of current image A4 or A6, the picture is printed at A6 sizeThis chapter Check mark indicates a destination has beenUsing the hp instant share e-mail service Using hp instant share to print picturesOn the computer, click Retrieve from Camera Adding, modifying, and removing e-mail addressesTurn on the camera, then press the button Selecting images to be e-mailedWindows Unloading to a computer Unloading, printing, and displaying imagesPrinting images Displaying a slideshow Displaying images on a TVHp photosmart 620 user’s manual Problems and solutions TroubleshootingsupportProblem SolutionPress a Does notButton Shutter button PressBatteries ReplaceFrequently WrongOccurs Long delayBetween PictureToo dark Off Too brightWhen Change the USB ConfigurationConnect It cannot findError messages Error messages on the cameraMessage Images To move anyInvalid date UnsupportedTray Unable toIs open Incorrect orError messages on the computer Getting assistanceFinding help on the web Obtaining support in the United States Contacting hp customer supportAfter the first year If you think your HP product might need service, callCzech Republic +42 02 6130 7310 Denmark +45 39 29 Obtaining support worldwideSaudi Arabia 800 897 Hewlett-Packard limited warranty statement Troubleshooting and support Regulatory information Camera is operating on AC power Appendix a Batteries and accessoriesManaging batteries Need to be recharged or replacedExtending battery life Power conservationRechargeable batteries Purchasing accessories Hp photosmart 620 user’s manual Appendix B Camera dock Camera Dock Camera Dock has no power or there is noOther device is active Camera connectedCheck that the HP Camera Dock is connected to your computer Unloading images to a computer using the dockDisplaying images on a TV using the dock Printing images using the dockFeature Camera specificationsAppendix C Reference 128 MB Internal memory Quality ImagesAVI Motion Jpeg for video Image LCD Backlit color TFT 1.5 inchDCF Weight 203 gHp photosmart 620 user’s manual Batteries IndexMail Macintosh Quality Zoom Q2170-90010

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