HP 620 manual Getting assistance, Error messages on the computer, Finding help on the web

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Error messages on the computer

Message	Possible cause	Solution
Connection	The camera	Make sure the camera is
between the	might be	on, try connecting the
imaging device	connected to a	camera directly to the
and computer	computer	computer, or disconnect
failed	through a USB	other devices attached to
	hub.	the hub.

Getting assistance

Finding help on the web

HP product support

Visit www.hp.com/cposupport/loc/regional.html, select your language, and then type your camera model in the “quick find” box to find information about setting up and using your camera, downloading drivers, solving a problem, ordering, and warranty information.

HP photosmart website

Visit www.hp.com/photosmart for tips on using your camera more effectively and creatively as well as HP digital camera driver updates and software.

HP accessibility website

Visit www.hp.com/hpinfo/community/accessibility/prodserv/ if you have a disability and need help.

6-Troubleshooting and support

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Image 55

Contents Photosmart Series Digital camera Page Copyright 2002 Hewlett-Packard Company Trademark and copyright informationPage Table of Contents Unloading, printing, and displaying images Using hp instant shareTroubleshooting and support Adding, modifying, and removing e-mailAppendix C Reference Appendix a Batteries and accessoriesCamera specifications Appendix B Camera dockHp photosmart 620 user’s manual Getting started Camera parts Power buttonShutter button Name Description Zoom lens Power adapterConnector AC power adapter to the camera to Battery door Allows access to the batteriesZoom Out Quality buttonGood to Better to Best Flash buttonShare button Display buttonAttach the wrist strap as shown in the illustration SetupAttaching the wrist strap Inserting the batteriesInserting the memory card optional Turning on powerChoosing the language Setting the date and timeTo install any bonus software Installing the softwareTo install any bonus software Taking still pictures Taking picturesUsing instant review Using focus lockRecording video clips Page Using the self-timer Using Preview modeOptical zoom Using zoomDigital zoom Using the flash Best Changing the image qualityGood BetterHp photosmart 620 user’s manual Indicates zoom level Using Playback and the Main menuUsing Playback mode Indicates the quality setting of the imageReviewing video clips Reviewing imagesMode, press the button Rotating images Using the Main menuPressing again rotates the image an additional 90 degrees Deleting imagesExit Exits the Delete menu Set of images, use the buttons Viewing thumbnail imagesMagnifying images You can scroll through thumbnailTo set the Welcome Screen Using the Setup menuDigital Camera causes the computer to recognize Select USB Configuration in the Setup menuLanguage Using hp instant share Check mark indicates a destination has been A4 or A6, the picture is printed at A6 sizePrint 2 copies of current image This chapterUsing the hp instant share e-mail service Using hp instant share to print picturesOn the computer, click Retrieve from Camera Adding, modifying, and removing e-mail addressesTurn on the camera, then press the button Selecting images to be e-mailedWindows Unloading to a computer Unloading, printing, and displaying imagesPrinting images Displaying a slideshow Displaying images on a TVHp photosmart 620 user’s manual Solution TroubleshootingsupportProblems and solutions ProblemShutter button Press Does notPress a ButtonWrong ReplaceBatteries FrequentlyPicture Long delayOccurs BetweenToo dark Off Too brightIt cannot find Change the USB ConfigurationWhen ConnectError messages on the camera Error messagesMessage Unsupported To move anyImages Invalid dateIncorrect or Unable toTray Is openGetting assistance Error messages on the computerFinding help on the web Obtaining support in the United States Contacting hp customer supportAfter the first year If you think your HP product might need service, callCzech Republic +42 02 6130 7310 Denmark +45 39 29 Obtaining support worldwideSaudi Arabia 800 897 Hewlett-Packard limited warranty statement Troubleshooting and support Regulatory information Need to be recharged or replaced Appendix a Batteries and accessoriesCamera is operating on AC power Managing batteriesPower conservation Extending battery lifeRechargeable batteries Purchasing accessories Hp photosmart 620 user’s manual Appendix B Camera dock Camera connected Camera Dock has no power or there is noCamera Dock Other device is activeCheck that the HP Camera Dock is connected to your computer Unloading images to a computer using the dockDisplaying images on a TV using the dock Printing images using the dock128 MB Internal memory Quality Images Camera specificationsFeature Appendix C ReferenceAVI Motion Jpeg for video Image LCD Backlit color TFT 1.5 inchDCF Weight 203 gHp photosmart 620 user’s manual Batteries IndexMail Macintosh Quality Zoom Q2170-90010

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