HP a307x, a300n manual Internet access

internet access

Symptom	Problem	Solution
Cannot connect to the	Internet Service Provider	Verify Internet settings, or contact your ISP for assistance.
Internet.	(ISP) account is not set up
	properly.
	Modem is not set up	Reconnect the modem, verifying connections; see page 8.
	properly.	Note that your PC may also have an Ethernet network
		interface (also called a network interface card, or NIC) that
		connects to a LAN (Local Area Network). Although it looks
		similar to the modem connector, the RJ-45 Ethernet network
		connector is not the same. Verify that you are using the
		modem connector. Do not connect a telephone cable to the
		NIC. Do not plug a network cable into a telephone service
		line; doing so may damage the NIC.
	Web browser is not set up	Verify that the Web browser is installed and set up to work
	properly.	with your ISP.
Cannot automatically start	You must log in to your ISP	Log in to your ISP, and start the desired program.
Internet programs.	before some programs will
	start.
Internet takes too long to	Modem is not set up	Verify that the correct modem speed and COM port are
download Web sites.	properly.	selected:
		1	Click Start, and then click Control Panel.
		2	Click Printers and Other Hardware, if it is present.
		3	Double-clickPhone and Modem Options.
		4	Select the Modems tab, and then click the Properties
			button.
		5	In the Device status area, verify the modem is working
			properly.
		6	In the Device usage area, verify the modem is enabled.
		7	If there are further problems, click the Troubleshoot
			button and follow the onscreen instructions.
The AOL program comes up	The PC is still trying to use	You may want to remove the AOL program.
even it is not being used.	AOL for Internet access.	To uninstall AOL:
		1	Click Start on the taskbar.
		2	Click Control Panel.
		3	Double-clickAdd or Remove Programs.
		4	Select America Online, click Change/Remove, and
			then click Yes when the confirmation window opens.
		NOTE: Removing the AOL program will not cancel your
		account with AOL.

80user’s guide