HP a300n, a307x manual Power

Page 91

power

Symptom

Problem

Solution

 

 

 

PC will not turn on

PC is not securely connected

Ensure that cables connecting the PC to the external power

and/or start.

to an external power source.

source are plugged in properly.

 

Monitor is not connected or

Connect the monitor to the PC, plug it in, and turn it on.

 

is not on.

 

 

 

 

 

Line voltage selection switch

Set the line voltage selection switch to the correct setting for

 

is not in the proper position

your country/region, or refer to the Warranty & Support

 

for your country/region

Guide to contact Support.

 

(115V/230V).

 

 

Wall outlet is defective.

Test the outlet by connecting a different electrical device to

 

 

the outlet.

 

 

 

 

Wrong memory modules

Reinstall the old memory to return your PC to its original

 

were used in an upgrade, or

state. Refer to “upgrading and servicing the pc” for

 

memory modules were

instructions.

 

installed in the wrong

 

 

location.

 

 

 

 

 

Hard disk drive is damaged.

Press the Help ? button on the keyboard to open the Help &

 

 

Support Center, or refer to the Warranty & Support Guide

 

 

to contact Support for replacement details.

 

 

 

 

After an upgrade or repair,

Reseat drive power, data, and power supply cables. See

 

the drive power, data, or

the “upgrading and servicing the pc” for instructions.

 

power supply cables may

 

 

not be properly connected.

 

 

 

 

PC appears locked up and

PC is not working.

Press and hold the On button until the PC turns off.

won’t turn off when the On

 

 

button is pressed.

 

 

 

 

 

PC powered off

The unit temperature was

Unit is in an exceedingly hot environment. Let it cool down.

automatically.

exceeded.

Ensure PC air vents are not blocked and internal fan is

 

 

running. Note that your PC may not have an internal fan.

 

The unit temperature was

Replace cover or access panel, and let the PC cool down

 

exceeded because the PC

before attempting to turn on power to the PC.

 

was functioning with the

 

 

cover or access panel

 

 

removed.

 

 

 

 

 

Processor or system fan has

Refer to the Warranty & Support Guide to contact Support

 

failed.

for replacement details. Note that your PC may not have an

 

 

internal fan.

 

 

 

troubleshooting 83

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Contents User’s guide USA Table of contents Using the internet Troubleshooting Using application recovery and system recovery Index 145 Viii user’s guide Finding answers to commonly asked questions Safety information Putting your pc together Setting up your pcSafety and comfort Pc back Computer safety warningSerial Connector Symbol DescriptionPc front Other ways to connect Connecting the modemUpgrading your 56k modem Setting up the ethernet connectionTurning on your pc for the first time Turning off the pc Registering your pcHibernation mode Standby modeClick Turn Off Computer Automatic standby or hibernationInstalling software and hardware devices Making recovery cds/dvdsHp products work better together Beginning to use your software Learning the basicsUsing the start menu Using the desktopIcon Opens Use it to Learning to use your pc Using hp organize softwareOrganizing your all programs list Using the all programs menuUsing pc help & tools Using the mouseAutoscrolling ScrollingPanning About your keyboard Using the keyboardSwitching mouse button functions Changing mouse pointer speedInternet keyboard Standard keyboard Standard keyboard features Wireless keyboard setAlphanumeric keys Edit keys Function keysArrow keys Icon Name Description Keyboard indicatorsNumeric keys Special keyboard buttonsMusic Key Icon Feature DescriptionUser PhotoCD/DVD/MP3 Media control keysCustomizing the buttons Adjusting the monitorUsing a printer About the internet Using the internetSetting up your internet account Using a browser Searching the internet Restricting internet contentSending and receiving e-mail If using outlook expressSending e-mail messages with outlook express If your isp provides the e-mail programReceiving e-mail messages with outlook express Help and support center Getting helpInstant support Getting messages Using updates from hpTurning off messages Upgrading and servicing the pc Resolving problemsWarranty & support guide Re-enabling messagesWeb sites about your pc Online guidesMicrosoft windows xp operating system Working with sound, pictures, and video Using speakersConnecting a multi-channel speaker system to your pc Adjusting speaker volumeConfiguring multi-channel audio output for the dvd player Configuring the multi-channel sound managerConnect speaker plugs for To PC Connector Icon Speaker Mode Using a microphone Using the microphone with multi-channel audio Adjusting microphone volumeWorking with digital images Using hp image zoneProjects in Help Tab or button DescriptionCard Slot Reader Using the 7-in-1 memory card readerAbout the 7-in-1 memory card reader Special note about the safely remove hardware utilityCard Insert Into 4-slot reader Slot memory card readerDrive What it does Using your cd, dvd, and diskette drivesYour drive options Card Insert Into 2-slot readerInserting and removing cds and dvds Handling cds/dvdsUsing the combo drive Playing cds and dvds Using the diskette floppy drivePlaying music cds with musicmatch jukebox Playing cds and dvds with windows media player Dvd terms Playing dvd movies with the intervideo windvd playerClick InterVideo WinDVD Player Using country/region codesGetting started with recordnow Creating burning cds with recordnowCreating a data cd Creating a music cdCreating burning music cds with windows media player Creating burning data cds using windows xp programUsing a tv as a monitor Creating burning dvds using the dvd writer driveCables you may need Connecting to a tv set Viewing the pc image on your tv screen Disconnecting the tv Using your multi-storage bayDisabling the tv option Docking a peripheral device Storing cds, dvds, or memoryPlacing a peripheral device on the multi-storage bay top Using the optional camera station pc top Writer Hp dvd Bay expansion User’s guide Using virus protection programs Protecting your pc from power surgesTaking care of your pc Unavailable hard disk drive space Increasing available hard disk drive spaceEmptying the recycle bin Uninstalling programsViewing the amount of used and free disk space Removing desktop icons Cleaning up your hard disk driveTroubleshooting Devices Symptom Problem SolutionAudio Click Sounds, Speech, and Audio Devices, if it isCd-rom, cd-rw, dvd-rom, or dvd writer drive Click Performance and Maintenance, if it isManager button Diskette floppy drive select models only Display monitor Hard disk drive Hardware installationEnd Task Hardware tab Click Start and choose Control Panel Internet access Keyboard and mouse Multi-storage bay MemoryClick Turn Off Computer Power Miscellaneous Using application recovery and system recovery Using application recovery and system recoveryUser’s guide Using application recovery and system recovery Creating recovery cds/dvds To run the recovery cd-dvd creator program Using recovery cd-dvd creatorSystem restore Using the recovery tools cdRecovery program To start system restore Application recoveryStarting system recovery if the pc is responding System recoverySystem recovery using recovery discs Starting system recovery if the pc is not respondingStarting system recovery using recovery discs To run system recovery program using recovery discs Upgrading and servicing the pc User’s guide Upgrading and servicing the pc 1 After closing the pc Opening and closing the pcPreparing the pc Before opening the pcReplacing the side panel Removing the side panelLocating components inside the pc Removing the front panel Replacing the front panel Removing and replacing drives Removing an optical drive Installing an optical driveCS SL MA Upgrading and servicing the pc 1 User’s guide Removing the preinstalled hard drive Slave Replacing the preinstalled hard drive Installing a second hard drive Slave User’s guide Removing a second hard drive Adding memory About installing ddr dimmsRemoving a memory module Add-in cards Installing a memory moduleRemoving an add-in card Installing an add-in cardReplacing the battery BB B Chassis Chassis features of the pcBefore you begin Opening the computerAlways replace the cover before turning on the system Removing the side panel Removing the fan duct Removing the drive cage User’s guide Dimms Dimm Ddr dimmsDimm DDR Dimm Installing add-in cards Upgrading and servicing the pc 2 If the new card or device isn’t working What is plug and play?Adding and removing drives Replacing the diskette drive Upgrading and servicing the pc 2 Replacing the optical drive Upgrading and servicing the pc 2 Chassis I and Chassis Chassis I and Chassis II only User’s guide Replacing the battery Closing the computer Replacing the drive cage User’s guide Replacing the fan duct Replacing the side panel CD/DVD IndexDVD Reinstalling, 93 operating system help Pointer speed, adjusting, 21 power management settings Speakers, 41 multi-channel User’s guide
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