HP a1132n Audio, CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive, Symptom Problem Solution, Devices

Audio

Symptom	Problem	Solution
No sound is produced.	Volume is muted.	Press the Mute button on the keyboard to see if the mute feature
		is turned on.
		Or
		1 Click Start, and then click Control Panel.
		2 Click Sounds, Speech, and Audio Devices, if it is
		present, and then double-click Sounds and Audio
		Devices.
		3 Click the Mute check box to remove the check mark from
		the box.
	Volume is turned down.	Use the keyboard controls to increase the volume.
	Speakers are turned off.	Check whether speakers are turned on.
	Speaker cables are not	Turn off your PC, and reconnect the speakers.
	properly connected.
	PC is in standby mode.	Press the Standby button (select models only), or press the Esc
		key on the keyboard to resume from standby mode.
	A passive speaker system	Replace the speaker system with an active speaker system. Active
	is being used.	speakers have a power cord and On button and connect to the
		Audio Out (green) connector on the PC.
	Headphones are	Unplug the headphones.
	plugged in.

CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive

Symptom	Problem	Solution
CD-ROM, CD-RW,	Disc is upside down in the	Reinsert the disc with the label facing up.
DVD-ROM,	drive tray.
DVD+RW/+R,
	DVD drive takes longer to	Wait at least 30 seconds to let the DVD drive determine the type of
DVD-RW/-R, or double-
	start because it has to	media. If it still does not start, read the other solutions listed in this
layer DVD+R drive
	determine media type	topic.
cannot read a disc or
	being played.
takes too long to start.
	Disc is dirty.	Clean the disc with a CD cleaning kit, available from most PC
		stores.
	Windows does not detect	Driver program may be corrupted. Force the software to reinstall it
	CD-ROM or DVD-ROM	by doing the following:
	driver.	1	Click Start, and then click Control Panel.
		2	Click Performance and Maintenance, if it is present, and
			then double-click System.
		3	Click the Hardware tab, and then click the Device Manager
			button.
		4	Click the plus sign (+) next to the DVD/CD-ROM drives, and
			select the problem drive.
		5	Click the Action menu item, and select Uninstall. Click OK.
		6	Restart your PC: Click Start, click Turn Off Computer, and
			then click Restart.

8PC Troubleshooting and System Recovery Guide