HP a1120n, a1185d, a1163w, a1180d, a1173w, a1160a, a1140n, a1133w, a1138hk, a1102n Keyboard and Mouse

Page 18

Internet Access (continued )

Symptom

Problem

Solution

 

 

 

Cannot automatically start

You must log in to your ISP

Log in to your ISP, and start the desired program.

Internet programs.

before some programs will

 

 

 

start.

 

 

 

 

 

Internet takes too long to

Modem is not set up

Verify that the correct modem speed and COM port are

download Web sites.

properly.

selected:

 

 

1

Click Start, and then click Control Panel.

 

 

2

Click Printers and Other Hardware, if it is present.

 

 

3

Double-clickPhone and Modem Options.

 

 

4

Select the Modems tab, and then click the Properties

 

 

 

button.

 

 

5

In the Device status area, verify the modem is working

 

 

 

properly.

 

 

6

In the Device usage area, verify the modem is enabled.

 

 

7

If there are further problems, click the Troubleshoot

 

 

 

button, and follow the onscreen instructions.

 

 

 

The AOL program comes

The PC is still trying to use

You may want to remove the AOL program.

up even when it is not

AOL for Internet access.

To uninstall AOL:

being used.

 

1

Click Start on the taskbar.

 

 

 

 

2

Click Control Panel.

 

 

3

Double-clickAdd or Remove Programs.

 

 

4

Select America Online, click Change/Remove, and

 

 

 

then follow the onscreen instructions.

 

 

NOTE: Removing the AOL program will not cancel your

 

 

account with AOL.

 

 

 

 

Keyboard and Mouse

Symptom

Problem

Solution

 

 

 

Keyboard commands and

Keyboard connector is not

Turn off the PC by using the mouse, reconnect the keyboard

typing are not recognized

properly connected.

to the back of your PC, and turn on your PC.

by the PC.

 

 

Program in use has stopped

Restart or turn off your PC using the mouse.

 

 

responding to commands.

 

 

 

 

 

Keyboard is damaged.

Press the Help ? button on the keyboard to open the Help

 

 

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

Cursor will not move using

The Num Lock key may

Press the Num Lock key. The Num Lock light should not be on

the arrow keys on the

be on.

if you want to use the arrow keys in the number keys group.

keypad.

 

 

 

 

 

The keyboard Print button

Some programs do not

Use the Print menu item in the program.

does not work.

recognize the Print button.

 

Wireless keyboard does

Keyboard batteries are low

Replace the batteries in the wireless keyboard; refer to the

not work after installation

or empty.

documentation that came with your wireless set.

or is not detected.

 

 

14PC Troubleshooting and System Recovery Guide

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Contents PC Troubleshooting and System Recovery Guide USA Table of Contents Iv PC Troubleshooting and System Recovery Guide PC Repair Overview Restarting Your PCTurning Off Your PC Microsoft System Restore Application Recovery and Driver RecoveryUpdating Drivers System Recovery Overview Creating System Recovery Discs Creating a Recovery Tools CDRunning System Recovery from Recovery Discs Running System Recovery from the Hard Disk DriveStarting System Recovery if the PC is responding Hard Disk Drive Space CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive Symptom Problem SolutionAudio Click Sounds, Speech, and Audio Devices, if it isUse a different disc Diskette Floppy Drive Select Models Only Display Monitor Hardware Installation Hard Disk DriveEnd Task Internet Access Click Performance and Maintenance, if it is presentKeyboard and Mouse Lint-free cloth not paper Power PC will not turn on or startMemory MiscellaneousPrinted
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a1113w, a1185d, a1140a, a1160a, m7160n specifications

HP, or Hewlett-Packard, has long been recognized for its innovative and reliable computing products. Among its versatile lineup of personal computers, models like HP a1120in, a1138hk, a1129kr, a1120a, and a1159kr stand out. These models cater to different computing needs, making them suitable for casual users as well as tech enthusiasts.

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