HP a1109.uk, m7181.uk manual Hard Disk Drive, Hardware Installation, End Task

Page 16

Hard Disk Drive

Symptom

Problem

Solution

 

 

 

PC seems to be locked up

Program in use has stopped

Use the Windows Task Manager to close any programs not

and not responding.

responding to commands.

responding or to restart the PC:

 

 

1 Press the Ctrl, Alt, and Delete keys on the keyboard at the

 

 

same time.

 

 

2 Select the program that is not responding, and click

 

 

End Task.

 

 

Or

 

 

Click Shut Down, and then click Restart.

 

 

If this does not work, press the On button for 5 or more

 

 

seconds to turn off the PC. Then, press the On button.

 

 

 

Hard disk drive error

Part of hard disk drive has

Press the Help ? button on the keyboard to open the Help

message displays.

failed or is about to fail.

and Support Center, or refer to the Warranty and Support

 

 

Guide to contact Support for replacement details.

 

 

 

Hardware Installation

Symptom

Problem

Solution

 

 

 

A new device is not

Device driver is not

Install the device driver from the CD or diskette provided with

recognized as part of the

installed.

the device, or download and install the driver from the device

system.

 

manufacturer’s Web site.

 

 

You may need an updated driver for Windows XP. Contact

 

 

the device vendor directly for an update.

 

 

For HP peripherals, visit the HP Web site. Refer to the

 

 

Warranty and Support Guide for details.

 

 

 

 

Device connector is not

Ensure that the device is properly and securely connected

 

seated or connected

and that the pins in the connector are not bent down.

 

properly.

 

 

 

 

 

Cable(s) of new external

Ensure that all cables are properly and securely connected

 

device are loose, or power

and that the pins in the cable or connector are not bent.

 

cables are unplugged.

 

 

 

 

 

Power switch of new device

Turn off the PC, turn on the external device, and then turn on

 

is not turned on.

the PC to integrate the device with the PC system.

 

 

 

 

When the system advised

Restart the PC, and follow the instructions for accepting the

 

you of changes to the

changes.

 

configuration, you did not

 

 

accept them.

 

 

 

 

 

A Plug and Play card may

Deselect the automatic settings in the operating system for the

 

not automatically configure

card, and choose a basic configuration that doesn’t cause a

 

when added if the default

resource conflict.

 

configuration conflicts with

You can also reconfigure or disable devices to resolve the

 

other devices.

resource conflict.

 

 

 

New device does

Cannot install new device

You must be logged in as the computer administrator to

not work.

driver.

install or uninstall a device driver. To switch users, click

 

 

Start, click Log Off, and then click Switch User; choose

 

 

the computer administrator user. (The computer administrator

 

 

is usually the user Owner.)

 

 

 

12PC Troubleshooting and System Recovery Guide

Image 16
Contents PC Troubleshooting and System Recovery Guide USA Table of Contents Iv PC Troubleshooting and System Recovery Guide Restarting Your PC PC Repair OverviewTurning Off Your PC Application Recovery and Driver Recovery Microsoft System RestoreUpdating Drivers System Recovery Overview Creating System Recovery Discs Creating a Recovery Tools CDRunning System Recovery from Recovery Discs Running System Recovery from the Hard Disk DriveStarting System Recovery if the PC is responding Hard Disk Drive Space Symptom Problem Solution AudioCD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive Click Sounds, Speech, and Audio Devices, if it isUse a different disc Diskette Floppy Drive Select Models Only Display Monitor Hard Disk Drive Hardware InstallationEnd Task Internet Access Click Performance and Maintenance, if it is presentKeyboard and Mouse Lint-free cloth not paper Power PC will not turn on or startMemory MiscellaneousPrinted
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