Solving general problems, Advanced Device Options

Cursor will not move using the arrow keys on the keypad.

Cause	Solution

The Num Lock key is turned on.	Press the Num Lock key. The Num Lock light must be off if you
	want to use the arrow keys on the keypad. You can also
	disable or enable the Num Lock key in Computer Setup at
	Advanced > Device Options.

There is no sound or sound volume is too low.

Cause	Solution

System volume may be set low or muted.	1. Check the Computer Setup settings to make sure the
	internal system speaker is not muted (this setting does not
	affect the external speakers).
	2. Make sure the external speakers are properly connected
	and powered on and that the speakers' volume control is
	set correctly.
	3. Use the system volume control available in the operating
	system to make sure the speakers are not muted or to
	increase the volume.

Cannot remove computer cover or access panel.

Cause

Solution

Smart Cover Lock, featured on some computers, is locked.

Unlock the Smart Cover Lock using Computer Setup.

In case of forgotten password, power loss, or computer malfunction, you must manually disable the Smart Cover lock . A key to unlock the Smart Cover Lock is not available from HP. Keys are typically available from a hardware store.

Poor performance.

Cause	Solution

Processor is too hot.	1.	Make sure airflow to the computer is not blocked. Leave
		a 10.2-cm (4-inch) clearance on all vented sides of the
		computer and above the monitor to permit the required
		airflow.
	2.	Make sure fans are connected and working properly
		(some fans only operate when needed).
	3.	Make sure the processor heat sink is installed properly.

Hard drive is full.	Transfer data from the hard drive to create more space on the
	hard drive.

Low on memory.	Add more memory.

Solving general problems 199

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.

Advanced > Device Options.

There is no sound or sound volume is too low.

Cause

Solution

Cannot remove computer cover or access panel.

Cause

Solution

Poor performance.

Cause

Solution

Solving general problems 199

800 G1 specifications