HP 800 G1 System board, spare part, Replacement 130 Usdt removal, Replacement 134 Specifications

Page 293

service considerations 40

system board removal and

TWR memory

50

setup password 249

replacement 138

USDT memory

147

SFF

system board, spare part

stand (USDT), spare part number

access panel, spare part

number 22, 27, 28

29, 33

 

number 22, 28

Smart Cover Lock

static electricity

36

disassembly preparation 94

SFF removal and replacement

system board

 

drive power cable, spare part

125

 

 

 

SATA connectors 42

 

number

23, 28

SFF spare part number

125

SFF removal and replacement

fan duct removal and

USDT spare part number

160

138

 

 

replacement

124

software

 

 

 

SFF spare part number 138

fan duct, spare part number

problems 234

 

 

 

SFF, spare part number

22,

24, 28

 

 

servicing computer

41

 

27, 28

 

 

fan sink removal and

solenoid lock

 

 

 

TWR removal and

 

replacement

135

SFF removal and replacement

replacement

92

 

fan sink, spare part number

125, 128

 

 

 

TWR spare part number

92

24, 28

 

 

SFF spare part number

125

TWR, spare part number

15,

font I/O assembly, spare part

SFF, spare part number

24

20

 

 

 

number

28

 

spare part number

28

 

USDT removal and

 

front bezel removal and

TWR removal and

 

 

replacement

171

 

replacement

95, 96

replacement

83, 86

 

USDT, spare part number

29,

front bezel, spare part

TWR spare part number

83

34

 

 

 

number

22, 28

TWR, spare part number

17,

system board connections

 

front I/O assembly removal and

19

 

 

 

SFF

107

 

 

replacement

130

USDT removal and

 

 

TWR

57

 

 

front I/O assembly, spare part

replacement

160

 

 

USDT

146

 

 

number

23

 

USDT spare part number

160

System Recovery using Windows 7

power supply removal and

solid-state drive, spare part

 

 

recovery media

 

replacement

121

number 18, 25, 32

 

 

266

 

 

power supply, spare part

spare part number

 

 

System Recovery, Windows 7

number

22, 27

tamper-resistant wrench

 

41

265

 

 

 

power switch assembly removal

Torx T-15 screwdriver

41

system restore point

 

and replacement 132

speaker

 

 

 

creating for Windows 8

power switch assembly, spare

SFF removal and replacement

computer models

256

part number

23, 28

134

 

 

 

restoring for Windows 8

preparation for disassembly

SFF spare part number

134

computer models

257

94

 

 

SFF, spare part number

 

24,

system restore points, creating

processor removal and

28

 

 

 

Windows 7

261

 

replacement

136

TWR removal and

 

 

System Restore, Windows 7 264

SATA cable, spare part

replacement

82

 

 

T

 

 

 

number

23

 

TWR spare part number

82

 

 

 

Smart Cover Lock removal and

TWR, spare part number

17,

tamper-proof screws

 

replacement

125

20

 

 

 

tool

41

 

 

solenoid lock removal and

USDT removal and

 

 

temperature control 38

replacement

125, 128

replacement

156

 

 

tools, servicing

41

 

solenoid lock, spare part

USDT spare part number

156

Torx T15 screwdriver

41

number

24

 

USDT, spare part number

31,

tower conversion

 

speaker removal and

34

 

 

 

SFF

140

 

 

replacement

134

specifications

 

 

 

USDT

178

 

 

speaker, spare part number

computer 274, 275, 276

 

 

 

 

24, 28

 

 

SFF memory

100

 

 

 

 

 

 

Index 281

Page 292 Page 294
Image 293
Page 292 Page 294
Contents Maintenance and Service Guide Product notice Iii About This BookIv About This Book Table of contents Page Preparation for disassembly Vii Removal and replacement procedures Tower TWRPage Computer Setup F10 Utility 180 Password security and resetting Cmos 249 Appendix C Specifications 274 Xii Tower TWR Standard configuration featuresStandard configuration features Small Form Factor SFF Ultra-slim Desktop Usdt Product featuresTower TWR front panel components Small Form Factor SFF front panel components Ultra-slim Desktop Usdt front panel components Ultra-slim Desktop Usdt front panel componentsTower TWR rear panel components Small Form Factor SFF rear panel components Small Form Factor SFF rear panel componentsSerial number location Ultra-slim Desktop Usdt rear panel componentsSerial number location Tower TWR Small Form Factor SFFUltra-slim Desktop Usdt Activating the Windows operating system Activating and customizing the software in WindowsCustomizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updatesIllustrated parts catalog Tower TWR chassis spare partsComputer major components Tower TWR chassis spare parts Cables Miscellaneous parts Item Description Spare part number Keyboard Mass storage devicesDescription Spare part number Hard drive Optical driveSequential part number listing Misc boardsDescription Spare part number Spare part Description NumberIllustrated parts catalog Tower TWR chassis spare parts Small Form Factor SFF chassis spare parts Item Description Spare part number Speaker Fan ductOptical drive bezel blank Chassis standMass storage devices Misc boards Small Form Factor SFF chassis spare parts Illustrated parts catalog Ultra-Slim Desktop Usdt chassis spare parts Description Spare part number Access panelStand AC adapter689372-001 Miscellaneous parts Item Description Spare part number USB powered speakers Misc boards Illustrated parts catalog Electrostatic discharge information Relative Humidity Event 55% 40% 10% Generating staticPreventing electrostatic damage to equipment Grounding the work area Personal grounding methods and equipmentRecommended materials and equipment Static Shielding Protection LevelsOperating guidelines Cleaning the Computer Case General cleaning safety precautionsCleaning the keyboard Routine careCleaning the monitor Service considerationsCleaning the mouse Power supply fanTools and software Requirements Cables and connectorsScrews Hard DrivesSata hard drives Lithium coin cell batterySerial ATA Hard Drive Characteristics Smart ATA drives Sata hard drive cablesCable management Sata data cablePreparation for disassembly Removal and replacement procedures Tower TWRDescription Spare part number Access panel 732748-001 Access panelFront bezel security Front bezel Bezel blanks Page DIMMs MemoryDDR3-SDRAM DIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Page Page Page System board connections System Board Connector System Board Label Color ComponentBAT Hard drives DrivesDescription Spare part number Optical drives Guide Screw Device Drive positions Removing a 5.25-inch drive Installing a 5.25-inch drivePage Removing a 3.5-inch device Page Installing a 3.5-inch device Removing a slim optical drive Installing a slim optical drive Page Removing a 3.5-inch or 2.5-inch hard drive Installing a 3.5-inch or 2.5-inch hard drive Page Page Page Page Media Front I/O assemblyDescription Spare part number Front I/O assembly 732750-001 Power switch/LED assembly Page Fan sink Page Processor Description Spare part number Speaker 40 x 70 mm 645330-001 SpeakerDescription Spare part number Solenoid lock 641498-001 Smart Cover Lock solenoid lockHlock Page Description Spare part number Hood sensor 638816-001 Hood sensorDescription Spare part number Fan 727135-001 FanPage PWR Pwrcpu Pwrcmd Power supplyPage Page System board and PCI expansion slot daughter card Page Removal and replacement procedures Small Form Factor SFF Description Spare part number Access panel 732760-001 Front bezel 732757-001 Optical drive bezel blank 732769-001 Front bezel security Page Bezel blanks Memory Installing DIMMs Page Expansion card Page Page Page SATAPWR0 108 Removal and replacement procedures Small Form Factor SFF Page Drive positions Removing a 3.5-inch device Installing a 3.5-inch device Page Removing a slim optical drive Installing a slim optical drive Removing and replacing a 3.5-inch hard drive Page Page Removing a 2.5-inch hard drive Installing a 2.5-inch hard drivePage Pwrcpu Pwrcmd PWR Page Page Description Spare part number Fan duct 727145-001 Fan ductDescription Spare part number Solenoid lock 732772-001 Hlock Smart Cover Lock solenoid lock 127 Hood sensor Cable routing Description Spare part number Front I/O assembly 732755-001 Page Power switch assembly Page Description Spare part number Speaker 727149-001 Description Spare part number Fan sink 727150-001 Processor Page System board Page Changing from desktop to tower configuration Removal and replacement procedures Ultra-slim Desktop Usdt Description Spare part number Access panel 732763-001 Description Spare part number Front bezel 732764-001 Front bezel security Bezel blank Hlock DDR3-SDRAM SODIMMs SODIMMsDescription System Board Label Socket Color Populating Sodimm socketsInstalling SODIMMs Description Spare part number Front fan 732765-001 Front fanRemoving the optical drive Optical drivePreparing the new optical drive Installing the new optical drive Remove the optical drive Removing the optical drive on Hard drivePage Description Spare part number Speaker 689384-001 Description Spare part number Heat sink 587456-001 Heat sinkPage Processor Smart Cover Lock solenoid lock Page Page Smart Cover Lock solenoid lock 163 Drive cage Hood sensor Card reader Page Wlan module Graphics board Description Spare part number Power switch 732767-001 Power switchSystem board Page Description Spare part number Rear fan 732766-001 Rear fanAntennas Page Page Page Changing from desktop to tower configuration Usdt chassis uses an external power supply Port cover Power supply, externalPort cover Description Spare part number Port cover 588981-001Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup F10 Utility Computer Setup-FileOption Description Device Computer Setup-StorageConfiguration Boot Order Removable Media BootShortcut to Temporarily Override Boot Order Storage Options Sata EmulationComputer Setup-Security Device Security Network BootUSB Security Slot SecuritySecurity Virtualization Technology Directed I/O System SecurityDriveLock Security Secure BootManagement Computer Setup-PowerOption Description OS Power Thermal Hardware PowerOption Heading Power-On Options Computer Setup-AdvancedOnboard Devices Bios Power-OnBus Options Device OptionsAMT Configuration Recovering the Configuration SettingsVGA Configuration Safety and comfort Before you call for technical support Troubleshooting without diagnosticsRefer to Helpful hints on page 196 in this guide Helpful hintsPage 198 Troubleshooting without diagnostics Solving general problemsComputer date and time display is incorrect Cause Solution Select Control PanelThere is no sound or sound volume is too low Cause Solution Solving general problemsCannot remove computer cover or access panel Cause Solution Poor performance Cause SolutionGo to Start All Programs Accessories 200 Troubleshooting without diagnosticsRun All apps iconOpen the access panel, press the power button, and see Power supply shuts down intermittently Cause Solution Solving power problems202 Troubleshooting without diagnostics Some models, is set to the appropriate voltage. Proper 204 Troubleshooting without diagnostics Solving hard drive problemsNonsystem disk/NTLDR missing message Cause Solution Advanced Power-On OptionsStorage Boot Order list Computer will not boot from hard drive Cause SolutionComputer seems to be locked up Cause Solution 206 Troubleshooting without diagnosticsDevice Configuration Can not write to the media card Cause Solution Solving media card reader problemsSolving media card reader problems 207 208 Troubleshooting without diagnostics Blank screen no video Cause Solution Solving display problemsSelect Adjust screen resolution List, then under Appearance and Personalization210 Troubleshooting without diagnostics Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Out of Range displays on screen Cause Solution 212 Troubleshooting without diagnosticsSupport Certain typed symbols do not appear correct Cause Solution214 Troubleshooting without diagnostics Solving audio problemsSound cuts in and out Cause Solution Device Security System AudioControl Panel, and then select Device Manager Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Solving printer problems216 Troubleshooting without diagnostics Printer will not print Cause Solution Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution 218 Troubleshooting without diagnostics Solving keyboard and mouse problemsEnter Solving keyboard and mouse problems 219Security USB Security Solving Hardware Installation Problems220 Troubleshooting without diagnostics Computer will not start Cause Solution Solving Hardware Installation Problems 221Wake-on-LAN feature is not functioning Cause Solution Solving Network Problems222 Troubleshooting without diagnostics Select Start Control Panel Network Select Advanced Device Options S5 Wake onSharing Center Under Tasks, select Manage networkManager 224 Troubleshooting without diagnosticsNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution New network card will not boot Cause Solution Solving memory problemsInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution 228 Troubleshooting without diagnostics Solving processor problemsPoor performance is experienced Cause Solution Cause SolutionStorage Boot Order Solving CD-ROM and DVD problemsSecurity Network Boot Cannot eject compact disc tray-load unit Cause Solution 230 Troubleshooting without diagnosticsMovie will not play in the DVD drive Cause Solution System will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Solving Internet access problems Solving front panel component problems232 Troubleshooting without diagnostics Unable to connect to the Internet Cause SolutionClick Internet Options Solving Internet access problems 233Select Start Control Panel 234 Troubleshooting without diagnostics Solving software problemsVerify that the software is certified by Microsoft for your Post error messages Post numeric codes and text messages Post numeric codes and text messagesProblem persists, replace the RTC Verify monitor is attached and turned Replace diskette drive Sata Emulation to IDE, and select File Change Storage Storage OptionsSave Changes and Exit. Reenter Drivelock Security. For each listedPost error messages If the error persists, update to the latest Bios version and ME firmware version Activity Beeps Possible cause Recommended action Is not spinning, make sure the fans cable is Pause. Beeps stop after fifth Remove a Dimm module Once a bad card is identified, remove Cmos Resetting the password jumper Clearing and resetting the Cmos Page How to access and run HP PC Hardware Diagnostics Uefi Why run HP PC Hardware Diagnostics UefiDownloading HP PC Hardware Diagnostics to a USB device Backing up, restoring, and recovering in Windows 8 Backing up, restoring, and recovering in WindowsCreating recovery media and backups Using Windows 8 Refresh Restoring and recovering using Windows 8 toolsUsing Windows 8 Reset Select Reset Follow the on-screen instructions to continue Recovery using the Windows 8 recovery USB flash drivePage Backing up, restoring, and recovering in Windows 7 Creating recovery mediaClick All Programs To create the Windows DVD Creating recovery discsFollow the on-screen instructions to set up your backup System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Page Select Install now Battery replacement Type Page General requirements Japanese power cord requirementsCountry Accrediting Agency Country-specific requirementsCountry-specific requirements 273 Appendix C Specifications TWR specificationsRated Input Current SFF specificationsUsdt specifications Index Spare part numbers SFF TWR147 Usdt optical drive 153 Keyboard Cleaning Spare part numbers Keyboard problemsConnectors on system board Daughter card TWR power supply TWR power switch assemblyTWR fan TWR fan sink TWR front USB panel TWR hood sensor TWR solenoid lock TWR speaker TWR system boardFront I/O assembly, spare part Replacement 160 107 Replacement 130 Usdt removal140 Replacement 134 Specifications System board, spare partWindows Backing up information 264 Backup and recovery
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800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.
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