Solving printer problems

There is no sound or sound volume is too low.

Cause	Solution

The application is set to use a different audio device than	Some graphics cards support audio over the DisplayPort
speakers.	connection (if applicable), so multiple audio devices may be
	listed in Device Manager. Make sure the correct device is
	being used.
	To access Device Manager in Windows 7, click Start, select
	Control Panel, and then select Device Manager.
	To access Device Manager in Windows 8, from the Start
	screen, type c, select Control Panel from the list of
	applications, and then select Device Manager.

Some applications can select which audio output device is	Make sure the application has selected the correct audio
used.	device.

The operating system controls may be set to use a different	Set the operating system to use the correct audio device.
audio device as the default output device than what is
expected.

If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.

Printer will not print.

Cause	Solution

Printer is not turned on and online.	Turn the printer on and make sure it is online.

The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.

	2. Try printing using the MS-DOS command:
	DIR C:\ > [printer port]
	where [printer port] is the address of the printer being
	used. If the printer works, reload the printer driver.
	To run MS-DOS commands, press the Windows key + r, type
	cmd in the Open box, and then click OK.

If you are on a network, you may not have made the	Make the proper network connections to the printer.
connection to the printer.

Printer may have failed.	Run printer self-test.

216	Chapter 9 Troubleshooting without diagnostics

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

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Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.

There is no sound or sound volume is too low.

Control Panel, and then select Device Manager.

Solving printer problems

DIR C:\ > [printer port]

216

Chapter 9 Troubleshooting without diagnostics

800 G1 specifications