HP dx5150 manual Before You Call for Technical Support, Run the Restore Plus! CD

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Troubleshooting Without Diagnostics

Before You Call for Technical Support

If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support.

■Run the Diagnostics for Windows utility. Refer to Chapter 1, “Computer Diagnostic Features” for more information.

■Check the Power LED on the front of the computer to see if it is flashing red. The flashing lights are error codes that will help you diagnose the problem. Refer to Appendix A, “POST Error Messages” for more information.

■If the screen is blank, plug the monitor into a different video port on the computer if one is available. Or, change out the monitor with a monitor that you know is functioning properly.

■If you are working on a network, plug another computer with a different cable into the network connection. There may be a problem with the network plug or cable.

■If you recently added new hardware, remove the hardware and see if the computer functions properly.

■If you recently installed new software, uninstall the software and see if the computer functions properly.

■Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When booting the operating system, use “Last Known Configuration.”

■Refer to the comprehensive online technical support at http://www.hp.com/support.

■Refer to the following “Helpful Hints” section in this guide.

■Run the Restore Plus! CD.

ÄCAUTION:drive. Running the Restore Plus! CD will erase all data on the hard

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Troubleshooting Guide

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Contents Troubleshooting Guide AugustTroubleshooting Guide Contents Setting up Analog/Digital Audio Output Index Computer Diagnostic Features Diagnostics for WindowsDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Protecting the Software Restoring the SoftwarePage Troubleshooting Without Diagnostics Safety and ComfortRun the Restore Plus! CD Before You Call for Technical SupportRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Problem Cause Solution Solving General ProblemsSolving General Problems Standby modeNum Lock key Solving General Problems Solving General Problems Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Power Supply Problems Tools. Under Error-checking Solving Diskette ProblemsSolving Diskette Problems Drive. Select File PropertiesFormat a /F1440 Select File PropertiesPeripherals Onboard FDC Position in Advanced BiosFeatures Removable Device ControllerSolving Hard Drive Problems Solving Hard Drive ProblemsIntegrated Peripherals South OnChip IDE DeviceSouth OnChip PCI Device Channel 0 or Peripherals South OnChipIDE Device OnChip IDE PCI Device Onboard ChipSolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Blank screen Solving Display Problems Accessories System Tools Click Start All ProgramsSolving Audio Problems Solving Audio ProblemsDevice Manager button Sure Enable digital CDFrom the Control Panel Audio for this CD-ROMSolving Audio Problems Where printer port is Solving Printer ProblemsSolving Printer Problems DIR C\ printer portClick Shut Down. The Shut Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Down Windows dialog boxSolving Mouse Problems Windows logo key toEnter key Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet PnP/PCI Configurations IRQ ResourcesRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSelect Start Control Panel Click the Device Manager PropertiesSolving Software Problems Solving Software ProblemsContacting Customer Support Page Post Error Messages Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action During memory testing CPU Fan weak RPM Post Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using Computer Setup to Reset CmosUsing the Cmos Switch to Reset Cmos Cmos switch Backing Up the Cmos Setting up Analog/Digital Audio Output Page Index Post
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.
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