HP dx5150 manual Solving Printer Problems, DIR C\ printer port, Where printer port is

Page 43

Troubleshooting Without Diagnostics

Solving Printer Problems

If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.

Solving Printer Problems

Problem

Cause

Solution

 

 

 

Printer will not print.

Printer is not turned on

Turn the printer on and make sure it

 

and online.

is online.

 

 

 

 

The correct printer

1. Install the correct printer driver

 

drivers for the

for the application.

 

application are not

2. Try printing using the

 

installed.

 

MS-DOS command:

 

 

 

 

DIR C:\ > [printer port]

 

 

where [printer port] is the

 

 

address of the printer being

 

 

used. If the printer works,

 

 

reload the printer driver.

 

 

 

 

If you are on a network,

Make the proper network

 

you may not have

connections to the printer.

 

made the connection

 

 

to the printer.

 

 

 

 

 

Printer may have failed.

Run printer self-test.

 

 

 

Printer will not turn on.

The cables may not be

Reconnect all cables and check the

 

connected properly.

power cord and electrical outlet.

 

 

 

Printer prints garbled

The correct printer

Install the correct printer driver for

information.

driver for the

the application.

 

application is not

 

 

installed.

 

 

 

 

 

The cables may not be

Reconnect all cables.

 

connected properly.

 

 

 

 

 

Printer memory may be

Reset the printer by turning it off for

 

overloaded.

one minute, then turn it back on.

 

 

 

Printer is offline.

The printer may be out

Check the paper tray and refill it if

 

of paper.

it is empty. Select online.

 

 

 

Troubleshooting Guide

www.hp.com

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Contents August Troubleshooting GuideTroubleshooting Guide Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwarePage Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Standby mode Solving General ProblemsSolving General Problems Problem Cause SolutionNum Lock key Solving General Problems Solving General Problems Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Power Supply Problems Drive. Select File Properties Solving Diskette ProblemsSolving Diskette Problems Tools. Under Error-checkingSelect File Properties Format a /F1440Controller Position in Advanced BiosFeatures Removable Device Peripherals Onboard FDCSolving Hard Drive Problems Solving Hard Drive ProblemsSouth OnChip IDE Device Integrated PeripheralsSouth OnChip PCI Device PCI Device Onboard Chip Peripherals South OnChipIDE Device OnChip IDE Channel 0 orSolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Blank screen Solving Display Problems Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsAudio for this CD-ROM Sure Enable digital CDFrom the Control Panel Device Manager buttonSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isDown Windows dialog box Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down. The ShutWindows logo key to Solving Mouse ProblemsEnter key Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet IRQ Resources PnP/PCI ConfigurationsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSelect Start Control Panel Properties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Page Post Error Messages Numeric Codes and Text Messages Post Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action During memory testing CPU Fan weak RPM Diagnostic Front Panel LEDs and Audible Codes Post Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosUsing the Cmos Switch to Reset Cmos Cmos switch Backing Up the Cmos Setting up Analog/Digital Audio Output Page Index Post
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.