HP dx5150 manual Determine possible causes

Page 47

 

 

 

Troubleshooting Without Diagnostics

 

Solving Hardware Installation Problems (Continued)

 

 

 

Problem

Cause

Solution

 

 

 

 

Computer will not start.

Wrong memory

1.

Review the documentation that

 

modules were used in

 

came with the system to

 

the upgrade or memory

 

determine if you are using the

 

modules were installed

 

correct memory modules and to

 

in the wrong location.

 

verify the proper installation.

 

 

2.

Observe the beeps and LED

 

 

 

lights on the front of the

 

 

 

computer. See Appendix A,

 

 

 

“POST Error Messages” to

 

 

 

determine possible causes.

 

 

3. If you still cannot resolve the

 

 

 

issue, contact Customer

 

 

 

Support.

 

 

 

 

Power LED flashes Red five

Memory is installed

1.

Reseat DIMMs. Power on the

times, once every second,

incorrectly or is bad.

 

system.

followed by a two-second

 

2.

Replace DIMMs one at a time to

pause, and the computer

 

 

 

isolate the faulty module.

beeps five times. The beeps

 

 

 

3. Replace third-party memory

will repeat five times, but

 

 

 

with HP memory.

the Power LED will continue

 

 

 

4.

Replace the system board.

flashing until the problem is

 

resolved.

 

 

 

Power LED flashes Red six times, once every second, followed by a two-second pause, and the computer beeps six times. The beeps will repeat five times, but the Power LED will continue flashing until the problem is resolved.

Video card is not seated properly or is bad, or system board is bad.

For systems with a graphics card:

1.Reseat the graphics card. Power on the system.

2.Replace the graphics card.

3.Replace the system board.

For systems with integrated graphics, replace the system board.

Troubleshooting Guide

www.hp.com

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Image 47
Contents August Troubleshooting GuideTroubleshooting Guide Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwarePage Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Standby mode Solving General ProblemsSolving General Problems Problem Cause SolutionNum Lock key Solving General Problems Solving General Problems Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Power Supply Problems Drive. Select File Properties Solving Diskette ProblemsSolving Diskette Problems Tools. Under Error-checkingSelect File Properties Format a /F1440Controller Position in Advanced BiosFeatures Removable Device Peripherals Onboard FDCSolving Hard Drive Problems Solving Hard Drive ProblemsSouth OnChip PCI Device Integrated PeripheralsSouth OnChip IDE Device PCI Device Onboard Chip Peripherals South OnChipIDE Device OnChip IDE Channel 0 orSolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Blank screen Solving Display Problems Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsAudio for this CD-ROM Sure Enable digital CDFrom the Control Panel Device Manager buttonSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isDown Windows dialog box Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down. The ShutEnter key Solving Mouse ProblemsWindows logo key to Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet IRQ Resources PnP/PCI ConfigurationsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSelect Start Control Panel Properties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Page Post Error Messages Code/Message Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages During memory testing CPU Fan weak RPM Possible Activity Beeps Cause Recommended Action Post Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosUsing the Cmos Switch to Reset Cmos Cmos switch Backing Up the Cmos Setting up Analog/Digital Audio Output Page Index Post
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.