HP dx5150 manual Contacting Customer Support

Page 63

 

 

Troubleshooting Without Diagnostics

 

 

Solving Software Problems (Continued)

 

 

 

 

Problem

Cause

Solution

 

 

 

“Illegal Operation has

Software being used is

Verify that the software is certified

Occurred” error message

not Microsoft-certified

by Microsoft for your version of

is displayed.

for your version of

Windows (see program packaging

 

Windows.

for this information).

 

 

 

 

Configuration files are

If possible, save all data, close all

 

corrupt.

programs, and restart the computer.

 

 

 

Contacting Customer Support

For help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you, visit http://www.hp.com.

If you take the computer to an authorized reseller, dealer, or service provider for service, remember to provide the setup and power-on passwords if they are set.

Refer to the number listed in the warranty or in the Support Telephone Numbers guide on the Documentation CD for technical assistance.

Troubleshooting Guide

www.hp.com

2–47

Image 63
Contents August Troubleshooting GuideTroubleshooting Guide Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwarePage Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Standby mode Solving General ProblemsSolving General Problems Problem Cause SolutionNum Lock key Solving General Problems Solving General Problems Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Power Supply Problems Drive. Select File Properties Solving Diskette ProblemsSolving Diskette Problems Tools. Under Error-checkingSelect File Properties Format a /F1440Controller Position in Advanced BiosFeatures Removable Device Peripherals Onboard FDCSolving Hard Drive Problems Solving Hard Drive ProblemsIntegrated Peripherals South OnChip IDE DeviceSouth OnChip PCI Device PCI Device Onboard Chip Peripherals South OnChipIDE Device OnChip IDE Channel 0 orSolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Blank screen Solving Display Problems Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsAudio for this CD-ROM Sure Enable digital CDFrom the Control Panel Device Manager buttonSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isDown Windows dialog box Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down. The ShutSolving Mouse Problems Windows logo key toEnter key Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet IRQ Resources PnP/PCI ConfigurationsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSelect Start Control Panel Properties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Page Post Error Messages Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action During memory testing CPU Fan weak RPM Post Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosUsing the Cmos Switch to Reset Cmos Cmos switch Backing Up the Cmos Setting up Analog/Digital Audio Output Page Index Post
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.