HP dx5150 manual Solving General Problems

Page 25

 

 

 

Troubleshooting Without Diagnostics

 

 

 

Solving General Problems (Continued)

 

 

 

 

 

Problem

Cause

Solution

 

 

 

System does not power

System unable to power

Press and hold the power button for

on and the LEDs on the

on.

less than 4 seconds. If the hard drive

front of the computer

 

LED turns green, then:

are not flashing.

 

1.

Check that the voltage selector,

 

 

 

 

 

located on the rear of the power

 

 

 

supply on some models, is set to

 

 

 

the appropriate voltage. Proper

 

 

 

voltage setting depends on your

 

 

 

region.

 

 

2.

Remove the expansion cards one

 

 

 

at a time until the 5V_aux light on

 

 

 

the system board turns on.

 

 

3.

Replace the system board.

 

 

OR

 

 

 

Press and hold the power button for

 

 

less than 4 seconds. If the hard drive

 

 

LED does not turn on green then:

 

 

1.

Check that the unit is plugged

 

 

 

into a working AC outlet.

 

 

2.

Open hood and check that the

 

 

 

power button harness is properly

 

 

 

connected to the system board.

 

 

3.

Check that both power supply

 

 

 

cables are properly connected to

 

 

 

the system board.

 

 

4.

Check to see if the 5V_aux light

 

 

 

on the system board is turned on.

 

 

 

If it is turned on, then replace the

 

 

 

power button harness.

 

 

5.

If the 5V_aux light on the system

 

 

 

board is not turned on, then

 

 

 

replace the power supply.

 

 

6.

Replace the system board.

 

 

 

 

Troubleshooting Guide

www.hp.com

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Image 25
Contents August Troubleshooting GuideTroubleshooting Guide Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwarePage Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Solving General Problems Solving General ProblemsProblem Cause Solution Standby modeNum Lock key Solving General Problems Solving General Problems Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsTools. Under Error-checking Drive. Select File PropertiesSelect File Properties Format a /F1440Features Removable Device Position in Advanced BiosPeripherals Onboard FDC ControllerSolving Hard Drive Problems Solving Hard Drive ProblemsSouth OnChip IDE Device Integrated PeripheralsSouth OnChip PCI Device IDE Device OnChip IDE Peripherals South OnChipChannel 0 or PCI Device Onboard ChipSolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Blank screen Solving Display Problems Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsFrom the Control Panel Sure Enable digital CDDevice Manager button Audio for this CD-ROMSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard Problems Solving Keyboard and Mouse ProblemsClick Shut Down. The Shut Down Windows dialog boxWindows logo key to Solving Mouse ProblemsEnter key Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet IRQ Resources PnP/PCI ConfigurationsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSelect Start Control Panel Properties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Page Post Error Messages Numeric Codes and Text Messages Post Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action During memory testing CPU Fan weak RPM Diagnostic Front Panel LEDs and Audible Codes Post Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosUsing the Cmos Switch to Reset Cmos Cmos switch Backing Up the Cmos Setting up Analog/Digital Audio Output Page Index Post
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.