HP S3905F, SR5908F manual Software Technical Support, Contacting HP

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Software Technical Support

Software technical support for your HP software, HP preinstalled third-party software, and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for one year from date of purchase. See “Contacting HP” for online resources and telephone support. Any exceptions to this will be specified in your End-User License Agreement (EULA).

Software technical support includes assistance with:

•Installation, reinstallation questions and software update information.

•Set up and configuring software.

•Troubleshooting to determine system or software usage problems.

•Basic steps of using non-HP software; advanced feature support for HP software.

Software technical support does NOT include assistance with:

•Non-HP software that doesn’t ship with computing product.

•Installing HP software on non-HP computing products.

•System optimization and customization.

•Non-PC-based network configuration.

•Advanced feature usage on non-HP software.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

Locate your nearest HP Support location via the Web at:

http://www.hp.com/support

Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call:

•Product serial number, model name, and model number

•Applicable error messages

•Add-on options

•Operating system

•Third-party hardware or software

•Detailed questions

How to Check Warranty and Support Entitlement

Please check http://www.hp.com/support for warranty, service and support and product information updates.

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Contents

Page Page Limited Warranty and Support Guide Page HP Product Duration General TermsPage Exclusive Remedy ExclusionsLimitation of Liability Limited Warranty PeriodTypes of Warranty Service Carry-in Warranty Service Service Upgrades Customer Self Repair Warranty ServiceSend-in and Return Warranty Service Document.jsp?objectID=lpg50101 Options and Software Limited WarrantiesContacting HP How to Check Warranty and Support EntitlementSoftware Technical Support END-USER License Agreement Transfer Rev /03 Model Numbers Supplier’s NameSupplier’s Address Declares, that the products ProductFor regulatory compliance information only, contact Conforms to the following Product SpecificationsTelecom Supplementary InformationMaterials Disposal Mercury StatementPerchlorate Statement Energy Star compliance Chemical SubstancesFCC Regulatory and Safety Information USA Only Audio Volume StatementStatement of Fax Branding Consumer Information and FCC RequirementsCanada Department of Communications DOC Notice DOC Statement Canada Only Additional Safety InformationAC Power Safety Warning Lithium Battery CautionLaser Product Label Laser Safety StatementDigital Television Transition Notice United States Only Class 1 LED ProductExternal Television Antenna Grounding TV Antenna Connectors ProtectionGo to http//register.hp.com Where to Get HelpFollow These Steps When You Need Help Don’t Forget to RegisterHP Total Care When Should I Contact HP Total Care Support and Services?HP Total Care Out-of-Warranty Support Options Understanding Hard Disk Drive Space Protect Your InvestmentConfirming Total Memory Recycle HP Planet PartnersGuide de garantie limitée et d’assistance technique Page Assistance technique d’un an GénéralitésProduit HP Durée Matériel Garantie limitée d’un an Page Recours exclusif Période de garantie limitée Types de services de garantieLimitation de responsabilité Service de garantie en atelier Garanties limitées sur les options et les logiciels Services supplémentairesCoordonnées de HP Assistance technique concernant les logicielsPage Licence D’UTILISATION Transfert Rev /04 Déclaration DE Conformité Informations supplémentaires Respectent les spécifications suivantesTélécommunications Capacités électriques Avis concernant le mercureAvis concernant le perchlorate Mise au rebut de certaines matièresSubstances chimiques Conformité à la norme Energy Star Déclaration sur le volume sonore Raccordement téléphonique Déclaration d’identification des télécopiesAvis du ministère des Communications du Canada Avis concernant les piles au lithium Informations de sécurité supplémentairesProduit avec diode électroluminescente DEL de classe Remarque pour l’installateur du système CatvDéclaration sur la sécurité des équipements laser Mise à la terre d’une antenne de télévision extérieure Protection des connecteurs pour antenne de téléviseurAllez à http//register.hp.com ’oubliez pas d’enregistrer votre achatObtenir de l’aide Assistance technique HP Total Care Caractéristiques de l’espace du disque dur Protégez votre investissementConfirmation de la mémoire totale Recyclage Planet Partners de HPPrinted

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