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Software Technical Support
Software technical support for your HP software, HP preinstalled
Software technical support includes assistance with:
•Installation, reinstallation questions and software update information.
•Set up and configuring software.
•Troubleshooting to determine system or software usage problems.
•Basic steps of using
Software technical support does NOT include assistance with:
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•Installing HP software on
•System optimization and customization.
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•Advanced feature usage on
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the Web at:
http://www.hp.com/support
Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call:
•Product serial number, model name, and model number
•Applicable error messages
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•Operating system
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•Detailed questions
How to Check Warranty and Support Entitlement
Please check http://www.hp.com/support for warranty, service and support and product information updates.
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