Getting Started
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a plug and play device, Windows 2000 and Windows XP automatically recognize the device and configure the computer. If you install a
Solving Hardware Installation Problems
Problem | Probable Cause | Recommended Solution |
A new device is not recognized as part of thesystem.
Device is not seated or | Ensure that the device is properly and |
connected properly. | securely connected and that pins in |
| the connector are not bentdown. |
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|
Cable(s) of new external | Ensure that all cables are properly |
device are loose or powerand securely connected and that pins
cables are unplugged. | in the cable or connector are not bent |
| down. |
Power switch of new external device is not turned on.
Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.
| When the system advised | Reboot the computer and follow the |
| you of changes to the | instructions for accepting the changes. |
| configuration, you did not |
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| accept them. |
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| A plug and play board | Use Windows 2000 or Windows XP |
| may not automatically | Device Manager to deselect the |
| configure when addedif | automatic settings for the board and |
| the default configuration | choose a basic configuration that |
| conflicts with other | does not cause a resource conflict. |
| devices. | You can also use Computer Setup to |
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| reconfigure or disable devices to |
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| resolve the resource conflict. |
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