HP DC5000 manual Getting Started

Page 20

 

 

 

 

Getting Started

 

 

 

 

 

Solving Hardware Installation Problems Continued

 

 

 

 

 

 

 

 

Problem

Probable Cause

Recommended Solution

 

 

 

 

 

 

 

Computer will not start.

Wrong memory modules

1.

Review the documentation

 

 

were used in the upgrade

that came with the system to

 

 

or memory modules were

determine if you are using the

 

 

installed in the wrong

correct memory modules and to

 

 

location.

verify the proper installation.

 

 

 

2.

Observe the beeps and LED

 

 

 

lights on the front of the computer.

 

 

 

See “Interpreting diagnostic Lights

 

 

 

and Audible Codes” to determine

 

 

 

possible causes.

 

 

 

3.

If you still cannot resolve the

 

 

 

issue, contact Customer Support.

 

 

Power LED flashes Red five

Memory is installed

1.

Reseat DIMMs. Power on the

 

times, once every second,

incorrectly or is bad.

system.

 

followed by a two second

 

2.

Replace DIMMs one at a time

 

pause, and the computer

 

to isolate faulty module.

 

beeps five times.

 

3.

Replace third-party memory

 

 

 

 

 

 

with HP memory.

 

 

 

4.

Replace the system board.

 

 

 

 

 

Power LED flashes Red six

Video card is not seated

For systems with a graphics card:

 

 

times, once every second,

properly or is bad, or

1.

Reseat the graphics card.

 

followed by a two second

system board is bad.

Power on the system.

 

pause, and the computer

 

2.

Replace the graphics card.

 

beeps six times.

 

 

 

3.

Replace the system board.

 

 

 

For systems with integrated graphics, replace the system board.

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Contents Getting Started Getting Started Contents Contents Microsoft Security Updates Installing & Customizing the SoftwareInstalling the Operating System On the Welcome screen, click Next Accessibility Installing or Upgrading Device DriversProtecting the Software Customizing the Monitor DisplayRestoring the Software Turning Off the ComputerQuick Setup Finding More InformationUsing the Documentation Library CD Locating Regulatory InformationRun the Restore Plus! CD Before You Call for Technical SupportHelpful Hints Getting Started Basic Troubleshooting Solving General ProblemsNum Lock key Solving General Problems Cause Solution Solving General Problems Cause Solution Solving Hardware Installation Problems Getting Started Interpreting Diagnostic Lights and Audible Codes Diagnostic Front Panel Lights LEDs and Audible CodesRed Power LED None Processor thermal Diagnostic Front Panel Lights LEDs and Audible Codes Management Guide on System does not None Ordering the Quick Troubleshooting Guide
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DC5000 specifications

The HP DC5000, introduced as part of HP's long-standing commitment to delivering reliable desktop computing solutions, is a well-engineered system that has found its niche in business and professional environments. The DC5000 series is designed to provide efficient performance and robustness needed in various corporate settings, making it a popular choice for small to medium-sized businesses.

One of the main features of the HP DC5000 is its form factor diversity. Available in several configurations, including mini-tower, small form factor (SFF), and ultra-slim desktop models, it can easily fit into various workspace environments. This flexibility allows organizations to choose the model that best suits their spatial requirements without sacrificing the performance they demand.

The DC5000 is powered by a variety of Intel processors, ranging from Pentium 4 to the later Intel Core 2 Duo. This choice makes it suitable for a wide range of applications, from basic office tasks like word processing and spreadsheets to more demanding applications requiring greater processing power. The system memory can also be expanded, accommodating up to 4GB of DDR SDRAM, which enhances multitasking capabilities and overall system responsiveness.

Harnessing modern technologies is another highlight of the HP DC5000. The system supports SATA hard drives and offers multiple storage options, including 80GB to 250GB hard drives, allowing for ample data storage and improved access speeds. The inclusion of integrated Intel graphics or optional discrete graphics solutions provides decent visuals for standard productivity tasks, while also catering to moderate graphic demands.

Connectivity options in the DC5000 are robust, featuring USB ports, Ethernet for network connectivity, and audio jacks, ensuring compatibility with essential peripherals and networks. The availability of a PCI and PCI Express slot allows users to customize and upgrade the system with additional expansion cards for enhanced functionality.

In terms of security and manageability, the HP DC5000 provides several features, such as the HP ProtectTools security suite and tools for remote management, which are beneficial for administrative tasks in larger organizations. These characteristics, combined with HP’s solid reputation for customer support, make the DC5000 a dependable choice for businesses looking for effective desktop computing solutions. Overall, the HP DC5000 is a model of reliability and versatility in a competitive market, catering to a wide range of professional computing needs.
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