HP 2310TI manual Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

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Contents HP 2310t and 2310ti LCD Touch Monitors First Edition March Document Part Number About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Vii Viii HP 2310t and 2310ti Models Product FeaturesMaintenance Guidelines Safety and Maintenance GuidelinesImportant Safety Information Shipping the Monitor Cleaning the MonitorRear Components Setting Up the MonitorHP 2310t Model 12310t Rear Components22310ti Rear Components HP 2310ti ModelRouting the Cables Connecting the CablesConnecting the VGA Analog Video Cable HP 2310ti Model Only Connecting the Hdmi Digital Video Cable HP 2310t Model Only Connecting the DVI-D Digital Video CableConnecting the USB Cable Connecting the Audio CableConnecting the Power Cord Adjusting the Tilt10Adjusting the Tilt Setting Up the Monitor Turning on the Monitor Keyboard ParkingRemoving the Monitor Pedestal Base 12Removing the Vesa Cover Plate Setting Up the MonitorRemoving the Monitor Pedestal Base Mounting the Monitor Locating the Rating Labels Installing a Cable LockSoftware and Utilities Operating the MonitorInformation File Image Color Matching FileInstalling the Touch Driver for Windows XP only Installing the .INF and .ICM FilesUsing the Touch Screen Installing from the CDPress-and-tap with a second finger To get 1Touch Screen OperationFinger Operation Using the Auto-Adjustment Function Icon Control Function Front Panel Controls2Monitor Front Panel Controls Using the On-Screen Display Menu Adjusting the Monitor SettingsIcon Main Menu Submenu Description OSD Menu Selections3OSD Menu Enww DVI Optimizing Digital Conversion Identifying Monitor Conditions Sleep Timer Mode SRGB Support Changing the Color TemperatureInstalling the sRGB ICM File for Microsoft Windows Vista Click Change display settings Click Advanced settings Installing the sRGB ICM File for Microsoft WindowsProblem Possible Cause Solution TroubleshootingSolving Common Problems Windows Start Button, and then click Control Power Button Lockout is displayedOnline Technical Support Preparing to Call Technical Support 2310t and 2310ti Models Technical SpecificationsTable B-12310t and 2310ti Specifications 2310t and 2310ti Factory Preset Display Modes Recognizing Preset Display ResolutionsTable B-2Factory Preset Modes 2310t High Definition Video FormatsEntering User Modes Energy Saver FeatureFederal Communications Commission Notice Agency Regulatory NoticesModifications CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Materials Disposal Product Environmental NoticesTurkey EEE Regulation LCD Monitor Quality and Pixel Policy