HP 2310TI manual Windows Start Button, and then click Control, Power Button Lockout is displayed

Problem	Possible Cause	Solution
Check Video Cable is displayed on	Monitor video cable is	Connect the appropriate video cable (HDMI, DVI,
screen.	disconnected.	or VGA) between the computer and monitor. Be
		sure that the computer power is off while
		connecting the video cable.

Input Signal Out of Range. Change Settings to 1920 × 1080 @ 60Hz is displayed on screen.

Video resolution and/or refresh rate are set higher than what the monitor supports.

Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions

on page 35). Restart the computer so that the new settings take effect.

The monitor is off but it did not seem	The monitor's power saving	In the monitor's OSD menu, select Management >
to enter into a low-power sleep mode.	control is disabled.	Power Saver. The control should be set to On to
		allow the monitor to enter into low-power modes.
Using HDMI connection, unable to	Computer is not configured for	Ensure HDMI audio is selected as the main audio
hear audio.	HDMI audio.	output in the operating system. To do so, click the
		Windows Start Button, and then click Control
		Panel. Click Sound, and in the Playback tab,
		ensure the check mark is next to the HDMI output,
		and click OK.
	HDMI audio is not selected in	Press the Menu button to open the OSD and select
	the monitor OSD.	Volume, then choose either Select HDMI Audio or
		Select Audio Auto-Detect.
Unable to hear audio from built-in	Volume is muted or too low.	Do the following:
speakers.		● Ensure the source signal is good by using
		headphones at the source.
		● Press the Menu button to access the OSD
		menu. Select Management, and then select
		Volume to adjust the volume.
		● Turn up the volume with the front panel
		volume button.
		● Ensure speaker volume is not muted or too
		low: Click the Windows Start Button, Control
		Panel, and Hardware and Sound. Under
		Sound, click Adjust system volume. Under
		Speakers, move the slider up.
OSD Lockout is displayed.	The monitor's OSD Lockout	Press and hold the Menu button for 10 seconds to
	function is enabled.	disable the OSD Lockout function.
Power Button Lockout is displayed.	The monitor's Power Button	Press and hold the Power button for 10 seconds to
	Lockout function is enabled.	unlock the power button function.

32 Appendix A Troubleshooting ENWW