HP XU manual If Your PC Workstation Has a Software Problem, If You Have Forgotten Your Password

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Software Problem

If Your PC Workstation Has a Software Problem

If You Have Forgotten Your Password

If you forget the User Password and the Administrator password is set and known:

1Switch off the PC Workstation.

2Restart the PC Workstation.

3Wait for the message Setup.

4Press to start Setup.

5Type the Administrator password to enter Setup.

6Select Security, the User Password submenu, and set a new User password.

7Press to save the new User password and exit Setup.

If you forget both the User password and the Administrator password:

1Switch off the PC Workstation and remove the computer’s cover (refer to page 25).

2Set switch 7 (PSWRD) on the system board switch block to ON (DOWN). Refer to page 99 for the switch location.

3Replace the PC Workstation’s cover and switch on the PC Workstation. Allow it to complete its startup routine.

4Switch off the PC Workstation and remove the cover.

5Reset switch 7 (PSWRD) to OFF (UP).

6Replace the computer’s cover (refer to page 27).

7Switch on the PC Workstation and allow it to startup.

8Press when prompted to use Setup.

9Set new User and Administrator passwords.

10Press to save the new passwords and exit Setup.

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Contents User’s Guide Crystal.bk notice.fb4 Page ii Monday, March 23, 1998 605 AM User’s Guide Welcome to Your HP Kayak XU & XW PC Workstations Five front-access shelves Six slots for accessory boardsEnables you to scroll without using the scroll bars An HP UltraFlow cooling system with multiple temperatureImportant Safety Information Who This Manual Is ForImportant Ergonomic Information Crystal.bk title.fb4 Page vii Monday, March 23, 1998 409 AMCrystal.bk title.fb4 Page viii Monday, March 23, 1998 409 AM Contents Installing Mass Storage Devices Installing Accessory BoardsInstalling a Processor Recycling an Old HP PC WorkstationIf Your PC Workstation Has a Software Problem Solving ProblemsIf Your PC Workstation Does Not Start Properly Using HP MaxiLife to Diagnose Problems HP Hardware Diagnostics UtilityHP Summary Screen and Setup Program Configuring Your Network ConnectionConfiguring a Scsi Accessory Using the ArrayConfig ProgramHewlett Packard Support and Information Services Crystal.bk crystal.toc Page xv Monday, March 23, 1998 409 AM Xvi Setting Up and Using Your PC Workstation Installation Tools Unpacking Your PC WorkstationConnecting the Mouse, Keyboard, Display and Printer Connecting to a Network Your PC Workstation has a 10BT/100TX LAN interface adapterConnecting Audio Accessories Volume before connecting headphones or speakersVolume control in that position Damage your hearingConnecting an External Scsi Accessory External Scsi accessories To install any software that may be necessary to use itApproximately 10 feet Connecting the Power Cords With HP Lock installed, you can use this button to prevent Entering a password refer to Setting Passwords onYour PC Workstation’s Hardware Control Panel PC Lock ButtonStarting Your PC Workstation for the First Time Starting and Stopping Your PC WorkstationInitializing Your Software Creating Back-up Diskettes Starting Your PC WorkstationStopping Your PC Workstation Using Your HP Enhanced Keyboard Menu Key Shortcut KeysInternet Key HP TopToolsHP Customer InformationUsing Your HP Enhanced Mouse Function to work in a different wayApplications that support a third control button Setting Passwords Setting an Administrator PasswordSetting a User Password Using Power Management Additional Information and HelpRecycling an Old HP PC Workstation Crystal.bk cryst-1.fb4 Page 22 Monday, March 23, 1998 409 AM How to Install Accessories Inside Your PC Workstation Supported HP Accessories Buffered 32 MB, 64 MB or 128 MB DIMMsRemoving and Replacing the Cover PC Workstation before switching it on againRemoving the Cover Crystal.bk cryst-2.fb4 Page 26 Monday, March 23, 1998 409 AM Replacing the Cover Crystal.bk cryst-2.fb4 Page 28 Monday, March 23, 1998 409 AM Moving the Power Supply To avoid electrical shock, do not open the power supply Supply unit remains connected to the computerInstalling Memory Main Memory ModulesCrystal.bk cryst-2.fb4 Page 32 Monday, March 23, 1998 409 AM Crystal.bk cryst-2.fb4 Page 33 Monday, March 23, 1998 409 AM Installing More Memory on the Video Adapter Procedure HP Visualize FX4Installing Mass Storage Devices Connecting Devices Bit Scsi with five 68-pin Scsi connectorsCrystal.bk cryst-2.fb4 Page 38 Monday, March 23, 1998 409 AM Installing a Hard Disk DriveDisk Striping IDE Hard DiskInstalling a Hard Disk Drive in an Internal Shelf Secure the drive with the four self-retaining screws Locate the appropriate data cable for the hard disk drive Installing a Hard Disk Drive in a Front-Access Shelf Mount the drive on the tray as shown below Slide the drive tray into the drive shelf and secure itLocate the appropriate data cable for the disk drive Completing the Installation of a Hard Disk Drive Installing a Drive in a Front-Access Shelf Locate the appropriate data cable for the device Completing the Installation of a Drive Installing Accessory Boards Installing the BoardCrystal.bk cryst-2.fb4 Page 51 Monday, March 23, 1998 409 AM Accessory Board CompletingInstalling a Processor PC Workstation will void the warranty Socket by squeezing the tabs at the top and bottomBoard. Then remove the VRM for the processor TerminatorCompleting Installation of a Processor Bus SpeedCrystal.bk cryst-2.fb4 Page 56 Monday, March 23, 1998 409 AM Troubleshooting Your PC Workstation HP Diagnostics Solving ProblemsHP Summary Screen Display is Blank and There Are No Error Messages If Your PC Workstation Does Not Start ProperlyCorrectly installed CPU Freq Remove the cover Check the following itemsIf you are Unable to Change any Values in Setup If a Post Error Message is DisplayedEnsure that you are using the correct password Rebuild Your PC Workstation’s ComponentsClearing PC Workstation’s Displayed similar to thisIf You Cannot Turn Off Your PC Workstation Display Does Not Work Properly If Your PC Workstation Has a Hardware ProblemPC Workstation’s operating system documentation for details If Your Keyboard Does Not Work If Your Mouse Does Not WorkIf Your Printer Does Not Work If the Flexible Disk Drive Does Not WorkIf the Hard Disk Drive Does not Work Cable connections or jumper settings If the CD-ROM Drive Has a ProblemCD-ROM Drive Does not Work No Sound from the CD-ROM Drive If you are having problems with sound when playing a CDCD-ROM Drive is Idle CD-ROM Drive Does not Open If an Accessory Board Does not Work If Your PC Workstation Has a Software Problem If You Have Forgotten Your PasswordIf You Can’t Start the Setup Program If You Have a Network ProblemIf the Date and Time Are Incorrect If Your Application Software Does Not WorkIf Your PC Workstation Has an Audio Problem Using HP MaxiLife to Diagnose Problems May not be availablePost Phase Other FeaturesDiags Boot StepsAs follows Press the control button You can exit the test session by pressing the buttonHP Hardware Diagnostics Utility Starting This Support TicketTechnical Information Features Feature DescriptionCrystal.bk cryst-4.fb4 Page 83 Monday, March 23, 1998 409 AM Crystal.bk cryst-4.fb4 Page 84 Monday, March 23, 1998 409 AM Power Consumption Information System SpecificationsMaximum Loads Available for Accessory Slots IRQs, DMAs, and I/O Addresses Used by Your PC Workstation Crystal.bk cryst-4.fb4 Page 87 Monday, March 23, 1998 409 AM Audio Features Digitized SoundsCrystal.bk cryst-4.fb4 Page 89 Monday, March 23, 1998 409 AM Video Features Scsi Features MB per second Scam support HP FastRAIDDisk Striping Features FastRAID RAID 1 with 2 disk drivesNetwork Features HP FastRAID Option PC Workstation’s Rear Connectors System Connectors and Switches System Board ConnectorsInternal Audio Connectors When the headphone jack on the Audio Front Panel System Board Switches Switch1 Use Switch to HP Summary Screen and Setup Program Starting the HP Setup ProgramSetup program, and bypass the Summary Screen, press instead Viewing the HP Summary ScreenSaving Your Changes and Leaving Setup Plug & Play O/SConfiguring Your Network Connection Controlling the Network Security FeaturesSelecting the Boot Device Priority Using Scsi Select Configuring a Scsi AccessorySCSISelect utility is accessed by pressing during Configure/View Press to view the Advanced Configuration Options menu Changes the adapter Scsi ID from its default valueScsi Channel Interface Definitions Boot Scsi ID Initiate Sync Negotiation Options Menu This option is no longer used and must always be Enabled Plug and Play Scam SupportVerify Disk Media Using the Scsi Configuration Utility Default Settings You Can ChangeMain Menu Starting the Scsi Configuration UtilityBelow Display Mode Mono/ColorHelp QuitAdapter Setup Adapter Utilities MenuScam Support Adapter Setup MenuParity Host Scsi ID Scan OrderRemovable Media SupportDevice Selections Menu LunsDevice Setup Menu Sync Rate MegaBytes/sec Width bitsRead Write I/O Timeout sec Scan for Device at Boot Time Exiting from the Configuration UtilityDisconnect Queue TagsUsing the ArrayConfig Program Creating a New Array↓ keys until the option is highlighted and then press Two-drive RAID 0 arrayDiskettes you made before creating your array DetectedInsert the ArrayConfig diskette in drive a and reboot your Computer. Wait until ArrayConfig starts automaticallyWhen the Main Menu appears, select Disk Array Operations Following126 127 Managing an Existing Array Making the Array BootableDisplaying Array Information Deleting an Array Initializing an Array Adding and Deleting Spares Adding a Dedicated SpareDisk as a spare Follow these steps to delete a dedicated spareDelete and press Dedicated spare is deleted immediatelyOptimizing Performance Or the HP websiteResolving Problems Otherwise, select the Array1000 Family Raid Adapter by usingKayaksupport/ to see if this has been corrected Yes, you can boot without any problem from an array Frequently Asked QuestionsNon-RAID device is set to Key Technical Information Using the ArrayConfig Program 138 Hewlett Packard Support and Information Services Service Means of Access IntroductionYour HP-Authorized Reseller HP SupportPackHP Support Assistant CD-ROM Region Phone Number Fax NumberHP Forum on CompuServe Hewlett-Packard Information ServicesAt the CompuServe ! prompt, type GO HP HP Forum on America Online HP World Wide Web SiteOrdering Drivers and Bios on Diskette EuropeHP Support Services Customer Support Center Hewlett-Packard Telephone SupportNumber is +1 970 Lifeline Telephone Support Europe, please call the telephone support center +44 171 512HP Network Phone-in Support Service NPS Summary Covered Time Available FromHewlett-Packard Marketing Headquarters Asia Latin AmericaPage Glossary Glossary Commonly used to select configuration options Polyphonic More than one voice played simultaneously Synthesizer Hardware for 158 Index Index Crystal.bk crystal.ix Page 161 Monday, March 23, 1998 409 AM Crystal.bk crystal.ix Page 162 Monday, March 23, 1998 409 AM Crystal.bk crystal.ix Page 163 Monday, March 23, 1998 409 AM Crystal.bk crystal.ix Page 164 Monday, March 23, 1998 409 AM Regulatory Information and Warranty Regulatory Information 167 168 169 170 171 HP Software Product Limited Warranty Your HP PC Workstation’s Physical Characteristics PC Workstation Documentation Roadmap
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XU specifications

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