HP ML110 G5 manual HP Enterprise, Configurator, Service and Support

QuickSpecs

HP ProLiant ML110 Generation 5 (G5)

Standard Features

Factory Express Portfolio	HP Factory Express offers configuration, customization, integration and deployment services for HP
for Servers and Storage	servers and/or storage products. Customers can choose how their factory solutions are built, tested,
	integrated, shipped and deployed.
	Factory Express offers service packages for simple configuration, racking, installation, complex
	configuration and design services as well as individual factory services, such as image loading, asset
	tagging and custom packaging HP products supported through Factory Express include a wide array of
	servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
	servers, as well as, the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network
	switches.
	For more information on Factory Express services for your specific server model please contact your sales
	representative or go to http://www.hp.com/go/factory-express.
HP Enterprise	The HP eCo-Enterprise Configurator now provides factory default racking for our HP hardware portfolio.
Configurator	This approach is aligned with our strategic direction to meet the needs and expectations of our valued
	customers. If you require "custom" rack configuration, please contact HP's Customer Business Center or
	an Authorized Partner for assistance.
Service and Support	HP Care Pack Services provide total care and support expertise with committed response designed to
	meet your IT and business needs.
	HP Care Pack services include coverage for the HP branded hardware options qualified for the server
	that are purchased at the same time or afterward and internal to the enclosure. It also includes the 22"
	and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the
	same service level and for the same coverage period as the server. Coverage of UPS Battery is not
	included and standard warranty terms & conditions apply. For servers or storage systems installed within
	a rack, service also covers all HP qualified rack options installed within the same rack.
	To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly
	understands your server technology and systems environment. HP Services, an industry leader in
	provision of multi vender support solutions provides a range of support services designed to meet the
	varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support
	offer to help you speedily deploy and maximize system uptime.
	Recommended Service – Simplify ProLiant solution implementation, maintenance and management.
	Support Service – 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only
	Deployment Service – Hardware Installation only
	Enhanced Service – Optimize service level to increase IT performance and availability
	Support Service – 3 Year 13x5 Same Business Day, 4-Hour response coverage
	Deployment Service – Installation and Start-up only
	Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description
	and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays.
	For a complete listing of service offerings and information visit:
	http://www.hp.com/services/proliantservices
	http://www.hp.com/go/proliant/carepack

DA - 12867 North America — Version 14 — September 15, 2008 Page 8