HP D2D4009 G1, D2D4106 G2, D2D4312 G2, D2D2503 Identifying a RAID contoller failure, Part numbers

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Figure 26 HP D2D4312, location of the P411 controller and HP SAS expander card

1 and 2 P411 RAID controllers

3 HP SAS expander card

WARNING! To reduce the risk of personal injury or damage to the equipment, consult the safety information and user documentation provided with the server and RAID controllers before attempting the installation.

Part numbers

The P410i card is integral to the motherboard, which is the standard motherboard.

The required part for the P812 card is: HP Smart Array P812/1024 MB with FBWC Controller: 487204-B21

The required part for the P411 card is: HP Smart Array P411/512 MB with BBWC Controller: 462832-B21

Identifying a RAID contoller failure

RAID card failures are reported in the Log and in email alerts, if you have set them up. For example: cache module failure.

You can identify which card has failed by looking at the Storage-RAID pages of the Web Management Interface. The P410i card is identified as “internal”; the P812 or P411 cards are identified by their slot number in the Controllers section. Any issues with logical units on this page also indicate a problem.

If the HP SAS expander card is at fault, disks will not be visible on the Storage-Shelves tab

NOTE: If RAID fails and the HP D2D Backup System is still functioning, you can also get information, including license keys, by generating a Support ticket (from the Administration-Support web page).

Before replacing a RAID controller — a note about licenses

The Smart Array Advanced Pack (SAAP) is required to enable RAID 6 support. You must reinstate the SAAP license, if you replace the motherboard/P410i on the HP D2D4324 or HP D2D4312 products or if you replace one of the P411 cards on an HP D2D4312 product. (You do not need to reinstate the license, if you replace one of the P812 cards on an HP D2D4324 product.)

If you do not reinstate the license, the system will experience one of the following symptoms :

•Very slow product performance (Running as RAID 5 access to the disks, if the arrays had not failed themselves)

•Refusal to create the storage (if the storage arrays have failed and need to be rebuilt from scratch)

NOTE: It is not necessary to reinstate the license with the P812 card.

30 The HP SmartArray P410i and P812/P411 RAID controllers and HP SAS expander card (HP D2D4324 and 4312)

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Contents Abstract Page Contents G2, 4112 G2 HP SmartArray P400 RAID controller D2D4004/4009/2500 G1Support and other resources Introduction Performance best practicesHP D2D and HP ProLiant How do I tell whether I have a G1 or G2 product? Using the ProLiant Guide with HP D2D4324 G2 models Rear view of the HP D2D4324Using the ProLiant Guide with HP D2D4312 G2 models Rear view of the HP D2D4312Using the ProLiant Guide with HP D2D4106/4112 G2 models Using the ProLiant Guide with HP D2D2502/2504 G2 modelsUsing the ProLiant Guide with HP D2D4112 G1 models Rear view of the HP D2D2502/2504 G2Using the ProLiant Guide with HP D2D4004 and 4009 G1 models Rear view of the HP D2D4112 G1Using the ProLiant Guide with HP D2D2502 G1 models Rear view of the HP D2D4004/4009Using the ProLiant Guide with HP D2D2503 G1 models Rear view of the HP D2D2502/2503/2504 G1Using the ProLiant Guide with HP D2D2504 G1 models Post messages and troubleshootingSoftware upgrades Tasks that are unique to the HP D2DOverview Replacing the memory module, G2 HP D2D Backup Systems onlyFlash memory module Identifying a flash memory module failureHP D2D4324 and D2D4312 G2 Series flash memory module Replacing the memory module, G1 HP D2D Backup Systems HP D2D2502 and HP D2D2504 G2 Series flash memory moduleHP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module Before replacing the motherboard- a note about licenses Replacing the system motherboardMotherboard part numbers ILO2 licensesJ27 settings HP D2D4106/4112 G2 and HP D2D2502/2504 G2 Location of the J27 jumperAfter replacing the motherboard G2 productsBios IDs for G2 products G1 productsIdentifying the battery/flash capacitor module failure Part numbersHP D2D4324, D2D4312, D2D4106 and D2D4112 Replacing the battery/flash capacitor module Battery/flash capacitor module locationHP D2D4004,/4009 and D2D2502/3/4 G1 and G2 HP D2D4312 HP D2D2502/2504 G2 Procedure HP D2D4112 G1Location of Leds on the Bbwc HP D2D4324 HP D2D4312Identifying a RAID contoller failure Before replacing a RAID controller a note about licensesPart numbers P410i controller failure HP D2D4324 and D2D4312 P411 controller failure HP D2D4312P812 controller failure HP D2D4324 HP SAS expander card HP D2D4324 and D2D4312Cabling showing the SAS expander card HP D2D4106/4112 G2 models, location of the P212 controller Replacing the HP Smart Array P212 controller Summary page RAID catastrophically failedInserting a P212 card into an HP D2D4106/4112 HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 HP D2D4004 and HP D2D4009, location of the P400 controllerP400 controller failure Replacing the HP Smart Array P400 controllerIdentifying a P400 card failure Inserting a P400 card HP SmartArray P800 RAID controller HP D2D4112 G1 only P800 controller failureIdentifying a P800 card failure Replacing the HP Smart Array P800 controller Location of LEDs on the P800 controller cardDocument conventions and symbols Support and other resourcesRelated documentation Customer self repair Subscription serviceHP technical support HP websites

D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.
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