HP D2D2504 G2, D2D4106 G2 Post messages and troubleshooting, Tasks that are unique to the HP D2D

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Using the ProLiant Guide with HP D2D2504 G1 models

When using the HP ProLiant DL165 G5 guide, be aware of the following HP D2D-specific information:

The AMD Opteron 2384 2.7GHz (75W), part number 495643-005, is the only processor that is supported.

The HP D2D has four removable hard disks.

There is no optical media storage.

The configuration of the system memory is 8 GB (4 x 2 GB DIMMS PC2-6400). The part number for each 2 GB DIMM is 499276-061.

The HP D2D is supplied with an HP Smart Array P400 controller (with 512 MB and BBWC) pre-installed. For more information about this card, search on http://www.hp.com/support/ manuals.

P400 card: 441823–001

512 MB memory: 405835–001

BBWC: 398648–001

BBWC cable assembly: 409125–001

POST messages and troubleshooting

The HP D2D Web Management Interface is the primary source of troubleshooting information. However, it is not able to capture power-on self-test hardware-related issues. Always refer to the appropriate Maintenance and Service Guide for Power-On Self-Test (POST) information. To view POST messages you will need a system console attached to the HP D2D. Please see the HP D2D Backup System User Guide for more information about connecting and using the system console.

Tasks that are unique to the HP D2D

The following tasks are described in this guide:

How to replace the flash memory module

How to replace the motherboard

How to replace the HP Smart Array RAID controller

Software upgrades

The Web Management Interface is used to upgrade software and also has a link to the HP Support website from where the software must be downloaded. Language Pack upgrades are also available to ensure all updates to screen messages and help text are displayed correctly in all languages.

For more information about the upgrade process and how to use the Web Management Interface, please refer to the Software (Administration) section of the Web Management Interface chapter in the HP D2D Backup System User Guide. See also Related documentation (page 42).

14 Introduction

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Contents Abstract Page Contents Support and other resources G2, 4112 G2HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 HP D2D and HP ProLiant IntroductionPerformance best practices How do I tell whether I have a G1 or G2 product? Using the ProLiant Guide with HP D2D4324 G2 models Rear view of the HP D2D4324Using the ProLiant Guide with HP D2D4312 G2 models Rear view of the HP D2D4312Using the ProLiant Guide with HP D2D4106/4112 G2 models Using the ProLiant Guide with HP D2D2502/2504 G2 modelsUsing the ProLiant Guide with HP D2D4112 G1 models Rear view of the HP D2D2502/2504 G2Using the ProLiant Guide with HP D2D4004 and 4009 G1 models Rear view of the HP D2D4112 G1Using the ProLiant Guide with HP D2D2502 G1 models Rear view of the HP D2D4004/4009Using the ProLiant Guide with HP D2D2503 G1 models Rear view of the HP D2D2502/2503/2504 G1Using the ProLiant Guide with HP D2D2504 G1 models Post messages and troubleshootingSoftware upgrades Tasks that are unique to the HP D2DOverview Replacing the memory module, G2 HP D2D Backup Systems onlyFlash memory module Identifying a flash memory module failureHP D2D4324 and D2D4312 G2 Series flash memory module Replacing the memory module, G1 HP D2D Backup Systems HP D2D2502 and HP D2D2504 G2 Series flash memory moduleHP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module Before replacing the motherboard- a note about licenses Replacing the system motherboardMotherboard part numbers ILO2 licensesJ27 settings HP D2D4106/4112 G2 and HP D2D2502/2504 G2 Location of the J27 jumperAfter replacing the motherboard G2 productsBios IDs for G2 products G1 productsHP D2D4324, D2D4312, D2D4106 and D2D4112 Identifying the battery/flash capacitor module failurePart numbers HP D2D4004,/4009 and D2D2502/3/4 G1 and G2 Replacing the battery/flash capacitor moduleBattery/flash capacitor module location HP D2D4312 HP D2D2502/2504 G2 Procedure HP D2D4112 G1Location of Leds on the Bbwc HP D2D4324 HP D2D4312Part numbers Identifying a RAID contoller failureBefore replacing a RAID controller a note about licenses P410i controller failure HP D2D4324 and D2D4312 P411 controller failure HP D2D4312P812 controller failure HP D2D4324 HP SAS expander card HP D2D4324 and D2D4312Cabling showing the SAS expander card HP D2D4106/4112 G2 models, location of the P212 controller Replacing the HP Smart Array P212 controller Summary page RAID catastrophically failedInserting a P212 card into an HP D2D4106/4112 HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 HP D2D4004 and HP D2D4009, location of the P400 controllerIdentifying a P400 card failure P400 controller failureReplacing the HP Smart Array P400 controller Inserting a P400 card Identifying a P800 card failure HP SmartArray P800 RAID controller HP D2D4112 G1 onlyP800 controller failure Replacing the HP Smart Array P800 controller Location of LEDs on the P800 controller cardRelated documentation Document conventions and symbolsSupport and other resources Customer self repair Subscription serviceHP technical support HP websites

D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.