HP D2D4112 G2, D2D4106 G2 P400 controller failure, Replacing the HP Smart Array P400 controller

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P400 controller failure

Identifying a P400 card failure

P400 card failures are likely to occur only during power down or power up. Failure means that the P400 card is unable to mount the RAID array. Status messages on the Web Management Interface will advise that:

•Summary page: RAID catastrophically failed

•RAID page: RAID device is not available

Replacing the HP Smart Array P400 controller

Replacement cards are supplied with a cable to connect the P400 controller to the BBWC, but this cable is too short for use in the HP D2D. It is normally sufficient to replace the P400 controller and/or battery, leaving the existing cable that connects the card to the BBWC in place. If the existing cable is damaged (for example, bent pins), you must order a separate replacement cable.

1.Power off the HP D2D backup System. Remove the cover and PCI cage from the HP D2D, as described in the appropriate HP ProLiant Maintenance and Service guide, and locate the P400 controller.

2.Check that the P400 controller is seated properly and the cable to the BBWC is secure.

NOTE: There are eight LEDs on the P400 controller card that provide diagnostic information when the unit is powered on. For a detailed description of these LEDs, refer to the “HP Smart Arrays for HP ProLiant Servers user guide”.

Figure 35 Location of LEDs on the P400 controller card

3.Make sure the HP D2D is powered off and, observing the safety and antistatic procedures documented in the HP ProLiant and HP Smart Arrays for HP ProLiant Servers user guides, disconnect the failed card from the cable. Replace it with the new card (1) and secure it to the bracket (2).

38 The HP SmartArray P400 RAID controller (D2D4004/4009/2500 G1)

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Contents Abstract Page Contents Support and other resources G2, 4112 G2HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 HP D2D and HP ProLiant IntroductionPerformance best practices How do I tell whether I have a G1 or G2 product? Using the ProLiant Guide with HP D2D4324 G2 models Rear view of the HP D2D4324Using the ProLiant Guide with HP D2D4312 G2 models Rear view of the HP D2D4312Using the ProLiant Guide with HP D2D4106/4112 G2 models Using the ProLiant Guide with HP D2D2502/2504 G2 modelsUsing the ProLiant Guide with HP D2D4112 G1 models Rear view of the HP D2D2502/2504 G2Using the ProLiant Guide with HP D2D4004 and 4009 G1 models Rear view of the HP D2D4112 G1Using the ProLiant Guide with HP D2D2502 G1 models Rear view of the HP D2D4004/4009Using the ProLiant Guide with HP D2D2503 G1 models Rear view of the HP D2D2502/2503/2504 G1Using the ProLiant Guide with HP D2D2504 G1 models Post messages and troubleshootingSoftware upgrades Tasks that are unique to the HP D2DOverview Replacing the memory module, G2 HP D2D Backup Systems onlyFlash memory module Identifying a flash memory module failureHP D2D4324 and D2D4312 G2 Series flash memory module Replacing the memory module, G1 HP D2D Backup Systems HP D2D2502 and HP D2D2504 G2 Series flash memory moduleHP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module Before replacing the motherboard- a note about licenses Replacing the system motherboardMotherboard part numbers ILO2 licensesJ27 settings HP D2D4106/4112 G2 and HP D2D2502/2504 G2 Location of the J27 jumperAfter replacing the motherboard G2 productsBios IDs for G2 products G1 productsHP D2D4324, D2D4312, D2D4106 and D2D4112 Identifying the battery/flash capacitor module failurePart numbers HP D2D4004,/4009 and D2D2502/3/4 G1 and G2 Replacing the battery/flash capacitor moduleBattery/flash capacitor module location HP D2D4312 HP D2D2502/2504 G2 Procedure HP D2D4112 G1Location of Leds on the Bbwc HP D2D4324 HP D2D4312Part numbers Identifying a RAID contoller failureBefore replacing a RAID controller a note about licenses P410i controller failure HP D2D4324 and D2D4312 P411 controller failure HP D2D4312P812 controller failure HP D2D4324 HP SAS expander card HP D2D4324 and D2D4312Cabling showing the SAS expander card HP D2D4106/4112 G2 models, location of the P212 controller Replacing the HP Smart Array P212 controller Summary page RAID catastrophically failedInserting a P212 card into an HP D2D4106/4112 HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 HP D2D4004 and HP D2D4009, location of the P400 controllerIdentifying a P400 card failure P400 controller failureReplacing the HP Smart Array P400 controller Inserting a P400 card Identifying a P800 card failure HP SmartArray P800 RAID controller HP D2D4112 G1 onlyP800 controller failure Replacing the HP Smart Array P800 controller Location of LEDs on the P800 controller cardRelated documentation Document conventions and symbolsSupport and other resources Customer self repair Subscription serviceHP technical support HP websites

D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.
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