HP D2D2503, D2D2502 HP technical support, Customer self repair, Subscription service, HP websites

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HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your HP product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider, or see the CSR website:

http://www.hp.com/go/selfrepair

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions, software updates, and other product resources.

HP websites

For additional information, see the following HP websites:

•http://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/go/connect

•http://www.hp.com/go/ebs

•http://www.hp.com/service_locator

•http://www.hp.com/support/manuals

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.

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Contents Abstract Page Contents HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 G2, 4112 G2Support and other resources Performance best practices IntroductionHP D2D and HP ProLiant How do I tell whether I have a G1 or G2 product? Rear view of the HP D2D4324 Using the ProLiant Guide with HP D2D4324 G2 modelsRear view of the HP D2D4312 Using the ProLiant Guide with HP D2D4312 G2 modelsUsing the ProLiant Guide with HP D2D2502/2504 G2 models Using the ProLiant Guide with HP D2D4106/4112 G2 modelsRear view of the HP D2D2502/2504 G2 Using the ProLiant Guide with HP D2D4112 G1 modelsRear view of the HP D2D4112 G1 Using the ProLiant Guide with HP D2D4004 and 4009 G1 modelsRear view of the HP D2D4004/4009 Using the ProLiant Guide with HP D2D2502 G1 modelsRear view of the HP D2D2502/2503/2504 G1 Using the ProLiant Guide with HP D2D2503 G1 modelsTasks that are unique to the HP D2D Post messages and troubleshootingSoftware upgrades Using the ProLiant Guide with HP D2D2504 G1 modelsIdentifying a flash memory module failure Replacing the memory module, G2 HP D2D Backup Systems onlyFlash memory module OverviewHP D2D4324 and D2D4312 G2 Series flash memory module HP D2D2502 and HP D2D2504 G2 Series flash memory module Replacing the memory module, G1 HP D2D Backup SystemsHP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module ILO2 licenses Replacing the system motherboardMotherboard part numbers Before replacing the motherboard- a note about licensesLocation of the J27 jumper J27 settings HP D2D4106/4112 G2 and HP D2D2502/2504 G2G2 products After replacing the motherboardG1 products Bios IDs for G2 productsPart numbers Identifying the battery/flash capacitor module failureHP D2D4324, D2D4312, D2D4106 and D2D4112 Battery/flash capacitor module location Replacing the battery/flash capacitor moduleHP D2D4004,/4009 and D2D2502/3/4 G1 and G2 HP D2D4312 HP D2D2502/2504 G2 HP D2D4112 G1 ProcedureLocation of Leds on the Bbwc HP D2D4312 HP D2D4324Before replacing a RAID controller a note about licenses Identifying a RAID contoller failurePart numbers P411 controller failure HP D2D4312 P410i controller failure HP D2D4324 and D2D4312HP SAS expander card HP D2D4324 and D2D4312 P812 controller failure HP D2D4324Cabling showing the SAS expander card HP D2D4106/4112 G2 models, location of the P212 controller Summary page RAID catastrophically failed Replacing the HP Smart Array P212 controllerInserting a P212 card into an HP D2D4106/4112 HP D2D4004 and HP D2D4009, location of the P400 controller HP SmartArray P400 RAID controller D2D4004/4009/2500 G1Replacing the HP Smart Array P400 controller P400 controller failureIdentifying a P400 card failure Inserting a P400 card P800 controller failure HP SmartArray P800 RAID controller HP D2D4112 G1 onlyIdentifying a P800 card failure Location of LEDs on the P800 controller card Replacing the HP Smart Array P800 controllerSupport and other resources Document conventions and symbolsRelated documentation HP websites Subscription serviceHP technical support Customer self repair

D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.
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