HP D2D4004 G1 P410i controller failure HP D2D4324 and D2D4312, P411 controller failure HP D2D4312

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The units are shipped with paper copies of the SAAP license. If you no longer have this license and the board is still working, make a note of the license before you replace the motherboard. If it is not working, contact HP Support.

1.Reboot the system.

2.During the POST screen, when advised, hit any key to see further messages.

3.Enter the Smart Array POST ORCA utility by pressing [F8] when advised during the POST messages.

4.Select the Manage Licenses option in the Smart Array menu, and then select View Licenses.

5.Make a note of the licence key reported. This key is unique to the system and can be used for any replacement Smart Array card (or HP D2D4312 motherboard).

P410i controller failure (HP D2D4324 and D2D4312)

If the P410i card fails, you must replace the motherboard.

IMPORTANT: When replacing the motherboard/P410i controller be sure to always replace cards into the same slot from which they were removed. See also the rear view drawings in Chapter 1. Make sure the card is connected to its cache module. (Follow the cables back to identify to which card each battery is connected.)

Replace the P410i card as described in the appropriate Maintenance and Service guide and then reinstate the SAAP license.

1.Reboot the system.

2.During the POST screen, when advised, hit any key to see further messages.

3.Enter the Smart Array POST ORCA utility by pressing [F8] when details for the P410i card are displayed.

4.Select the Manage Licenses option in the Smart Array menu, and then select Install Licenses.

5.Enter the licence key previously noted.

P411 controller failure (HP D2D4312)

IMPORTANT: When replacing the P411 controller be sure to always replace cards into the same slot from which they were removed. See also the rear view drawings in Chapter 1. Make sure the card is connected to the BBWC. (Follow the cables back to identify to which card each battery is connected.)

1.Power off the HP D2D Backup System. Remove the cover from the HP D2D, as described in the appropriate HP ProLiant Maintenance and Service guide, and locate the P411 controllers in PCI-e slots 5 and 6.

NOTE: The LEDs on the P411 controller card provide diagnostic information when the unit is powered on. For a detailed description of these LEDs, refer to the “HP Smart Arrays for HP ProLiant Servers user guide”.

2.Unclip the blue PCIe card retaining latch and remove the PCIe card.

3.Install the new P411 card and check that it is seated properly. Close the blue PCIe card retaining latch.

4.Replace the cover, as described in the appropriate HP ProLiant Maintenance and Service guide, and power on the HP D2D Backup System.

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Contents Abstract Page Contents HP SmartArray P400 RAID controller D2D4004/4009/2500 G1 G2, 4112 G2Support and other resources Performance best practices IntroductionHP D2D and HP ProLiant How do I tell whether I have a G1 or G2 product? Rear view of the HP D2D4324 Using the ProLiant Guide with HP D2D4324 G2 modelsRear view of the HP D2D4312 Using the ProLiant Guide with HP D2D4312 G2 modelsUsing the ProLiant Guide with HP D2D2502/2504 G2 models Using the ProLiant Guide with HP D2D4106/4112 G2 modelsRear view of the HP D2D2502/2504 G2 Using the ProLiant Guide with HP D2D4112 G1 modelsRear view of the HP D2D4112 G1 Using the ProLiant Guide with HP D2D4004 and 4009 G1 modelsRear view of the HP D2D4004/4009 Using the ProLiant Guide with HP D2D2502 G1 modelsRear view of the HP D2D2502/2503/2504 G1 Using the ProLiant Guide with HP D2D2503 G1 modelsTasks that are unique to the HP D2D Post messages and troubleshootingSoftware upgrades Using the ProLiant Guide with HP D2D2504 G1 modelsIdentifying a flash memory module failure Replacing the memory module, G2 HP D2D Backup Systems onlyFlash memory module OverviewHP D2D4324 and D2D4312 G2 Series flash memory module HP D2D2502 and HP D2D2504 G2 Series flash memory module Replacing the memory module, G1 HP D2D Backup SystemsHP D2D 4112, HP D2D4004 or HP D2D4009 G1 flash memory module ILO2 licenses Replacing the system motherboardMotherboard part numbers Before replacing the motherboard- a note about licensesLocation of the J27 jumper J27 settings HP D2D4106/4112 G2 and HP D2D2502/2504 G2G2 products After replacing the motherboardG1 products Bios IDs for G2 productsPart numbers Identifying the battery/flash capacitor module failureHP D2D4324, D2D4312, D2D4106 and D2D4112 Battery/flash capacitor module location Replacing the battery/flash capacitor moduleHP D2D4004,/4009 and D2D2502/3/4 G1 and G2 HP D2D4312 HP D2D2502/2504 G2 HP D2D4112 G1 ProcedureLocation of Leds on the Bbwc HP D2D4312 HP D2D4324Before replacing a RAID controller a note about licenses Identifying a RAID contoller failurePart numbers P411 controller failure HP D2D4312 P410i controller failure HP D2D4324 and D2D4312HP SAS expander card HP D2D4324 and D2D4312 P812 controller failure HP D2D4324Cabling showing the SAS expander card HP D2D4106/4112 G2 models, location of the P212 controller Summary page RAID catastrophically failed Replacing the HP Smart Array P212 controllerInserting a P212 card into an HP D2D4106/4112 HP D2D4004 and HP D2D4009, location of the P400 controller HP SmartArray P400 RAID controller D2D4004/4009/2500 G1Replacing the HP Smart Array P400 controller P400 controller failureIdentifying a P400 card failure Inserting a P400 card P800 controller failure HP SmartArray P800 RAID controller HP D2D4112 G1 onlyIdentifying a P800 card failure Location of LEDs on the P800 controller card Replacing the HP Smart Array P800 controllerSupport and other resources Document conventions and symbolsRelated documentation HP websites Subscription serviceHP technical support Customer self repair

D2D4004 G1, D2D4009 G1, D2D2503, D2D2502, D2D4312 G2 specifications

The HP D2D series of backup systems offers a robust solution for data protection and recovery, catering to various business needs. Among these devices, the D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2 stand out due to their distinctive features, technologies, and characteristics.

The HP D2D4112 G2 is designed for medium to large businesses that require reliable and high-performance backup solutions. It supports up to 12TB of usable capacity, providing enough space for extensive data storage. This device employs advanced deduplication technology, which reduces the amount of storage needed by eliminating redundant data. The D2D4112 G2 also offers scalable performance, allowing businesses to increase their storage capacity as their needs grow.

On the other hand, the HP D2D2504 G2 is specifically engineered for smaller enterprises. It has a capacity of up to 4TB, making it an ideal choice for businesses with moderate backup requirements. The G2 model features enhanced performance with faster backup and restore times, ensuring that data protection is efficient and uninterrupted. Its intuitive management interface simplifies configuration and monitoring, making it user-friendly for IT staff.

The HP D2D4106 G2 provides a balance between performance and capacity, with features that cater to organizations needing reliable backup solutions. It supports up to 6TB of usable capacity and incorporates robust deduplication technology to optimize storage efficiency. The device is designed for easy integration into existing IT environments, streamlining the backup process without significant disruptions.

The D2D2504 G1, while an earlier model, retains relevance with its solid performance and reliability. It serves businesses with smaller data volumes and still offers effective deduplication features. Its straightforward setup and management options make it a cost-effective solution for organizations looking to implement dependable data protection strategies.

Finally, the HP D2D4312 G2 is another high-capacity model that supports up to 12TB. It incorporates cutting-edge technologies such as virtual tape library (VTL) capabilities, allowing for seamless integration with existing backup software. The D2D4312 G2 is built for enterprise environments, providing high availability and enhanced performance for mission-critical data protection.

In summary, the HP D2D series, with models such as D2D4112 G2, D2D2504 G2, D2D4106 G2, D2D2504 G1, and D2D4312 G2, offers tailored backup solutions that meet the diverse needs of businesses ranging from small enterprises to large organizations. With advanced deduplication technology, scalability, and ease of management, these devices ensure robust and efficient data protection.
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