5Remove any jammed media from the duplexer by lifting the green guide. Remove any media and lower the green guide.
6On the left side of the fuser, pull down on the green tab, carefully remove any media, and release the tab.
Note
Repeated jams in the fuser area indicate that the fuser might not be installed properly. Complete steps 7 through 9 if you experience repeated jams in the fuser area; otherwise, proceed to step 10.
7Press down the large green lever on the right side of the fuser to ensure that it is in its proper position.
8On each side of the fuser, rotate the blue levers down slightly.
9Rotate the blue levers back up until they snap into place.
10Slide the duplexer back into the printer unit until it clicks into place.
11Close the lower left door.
12Reinstall the left output tray.
Overview
EN | Media jams 21 |