HP 5992-3838 manual Data Missing in Application Discovery Screens

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#/opt/amgr/bin/agent_wbem_config Loading Application Discovery schema Loading Application Discovery metadata

4.Check that the Application Discovery agent certificate has been installed on the managed node.

Type the following on the command line of the managed node:

#ls /var/opt/amgr/ssl/agent_cert.pem /var/opt/amgr/ssl/agent_cert.pem

If agent_cert.pem is not listed, you can create the certificate by typing the following on the command line:

#/opt/amgr/bin/make_agent_cert Host name is xyz.cup.hp.com

...

Finished agent certificate creation.

Data Missing in Application Discovery Screens

Issues listed in this section include the following:

•“Applications Not Visible in Application Discovery Screens” (page 44)

•“Host Not Visible in Application Discovery Screens” (page 46)

•“Packages Not Visible in Application Discovery Screens” (page 48)

Applications Not Visible in Application Discovery Screens

1.Check that the application is not hidden from view in the application table.

Tables that list applications are preceded by the 'Application Visibility' drop-down that lets you toggle to Show hidden apps. Select this option and scan the table for your application.

Also, check that no filters are in operation in the table. (If one or more filters have been applied to the table, they are listed on the right in the dark gray table header bar.) To remove current filters, right-click anywhere on the table, and select Clear all filters.

If you cannot find the application, Application Discovery is not currently recognizing the application as matched to a template.

2.It is possible that certificate exchange has not been completed.

See “Completing Certificate Exchange” (page 63) for instructions on completing the certificate exchange. The Application Discovery agent starts running (and begins sending data to the Application Discovery server) on completion of the certificate exchange.

44 Troubleshooting and Error Messages

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Contents HP Application Discovery Version 4.0 Users Guide Copyright 2008 Hewlett-Packard Development Company, L.P Table of Contents Troubleshooting and Error Messages Configuring the Wbem Provider Password Page List of Figures Page List of Tables Page About This Document Intended AudienceNew and Changed Information in This Edition Typographic ConventionsHP Encourages Your Comments Related InformationPublishing History Features of Application Discovery IntroductionPage Components and Concepts Application Discovery ComponentsRefining Application Discovery How Discovery WorksUnderstand Your Current Discovery State Discovery RatioRefine Discovery by Checking Agent State Warm-up RatioUnderstanding Application Templates Refine Discovery by Creating Application TemplatesHow Memory Usage is Calculated Understanding Server Resource ConsumptionMemory usage by the Application Discovery server Procedures Starting Application DiscoveryModifying Agent Behavior Start the HP Application Discovery AgentReconfigure a Running Agent from the Command Line Using HP SIM to Stop the AD AgentStopping the Agent from the Command Line Checking Agent StateWorking With Data Views Explanation of Agent StatesAdjusting the User Interface Set Screen Data Refresh IntervalSet General Visibility Set Color ThemeChange the Data View Set Number of Table RowsSort Data in View Tables Filter Data in View TablesNavigate Between Views Set Visibility for Hosts on Application Discovery ScreensSet Visibility for Matched Applications Set Visibility for Packages on Application Discovery ScreensSetting Data Polling Interval Modifying the Maximum Size of an Event ListSetting Event Attributes Introduction to Event Settings in Application DiscoverySetting Event Severity Setting Alert LocationChange AD Application Template Values Managing Application TemplatesFind an Application Template On HP-UX Create a New Template Key to Application Template ValuesHP Global Workload Manager gWLM Summary Fields and Their Descriptions Attribute Fields and Their DescriptionsOne one pid per running application Rule Fields and Their Descriptions RuleCreate an Application Template Rule Create an Aggregation RuleAggregation Rule Examples How to Remove Types from the Aggregation Rule Using the Table Data to Fill in An Application Template Filling in the Summary Fields Using Table DataCheck Unmatched Processes to Find Application Candidates Understanding the Tables Showing Unmatched ProcessesFilling in the Template Attribute Fields Filling in the Rule Fields Using Table DataBacking Up Application Discovery Files On HP-UX Introduction Troubleshooting and Error MessagesErrors in Installation Data Missing in Application Discovery Screens Applications Not Visible in Application Discovery ScreensIntroduction Host Not Visible in Application Discovery Screens Check that SSH is configured correctly on the managed node Packages Not Visible in Application Discovery Screens Application Errors in VSE Workload Screens Application Discovery may not be correctly configuredCheck that the host is known to Application Discovery UI Unable to Connect to Server Messages Errors in Application Discovery User Interface OperationCannot Enter Application Discovery User Interface Java UI exception Message Displays Getting Assistance in Using Application Discovery Application Discovery ResourcesPage Page Amgrd OptionsInstallation = LogtraceAuthors Agentconfig Check agent state Amgrremoteconfig 1M UlogininfoAmgrremoteconfig was developed by Hewlett-Packard Company Completing Certificate Exchange Using HP SIM to Complete Certificate ExchangeCompleting Certificate Exchange from the Command Line Uoption supported on HP-UX only Configuring the Wbem Provider Password Page Key to Event Attributes Event TypesEvent Viewing Locations Event Severity TypesAdditional Event Types Specific to HP Application Discovery Glossary AgentManaged SSL Wbem Symbols IndexClear filter, 25 clutter Expand table Packages tab, 26 Templates tab, 26 templates, 16 about Index

5992-3838 specifications

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