HP 5992-3838 manual Host Not Visible in Application Discovery Screens

Page 46

Table 4-1 An Example Comparison of Match Behavior in AD and gWLM for Same Executable Path and Arguments

Example Inputs

AD

gWLM

Executable

Process arg[0]

 

 

 

/usr/sbin/biod

match

match

/usr/sbin/biod

biod

no match

match

 

./biod

no match

match

 

/usr/sbin/biod

match

not allowed

biod

biod

match

not allowed

 

./biod

match

not allowed

To check your application template data against the process data that Application Discovery has catalogued, you can consult the following:

•"Processes unmatched by this template" table for a particular host.

•"Processes unmatched by this template" table.

•"Applications affected by this template" table.

Or, to see examples of working templates, click the following tabs: Admin/Config, then AD Templates. Click a template name to see its attributes.

NOTE: Where large amounts of data are present in tables, it can be useful to sort or filter the data to find the exact process and associated attributes for which you are searching.

NOTE: If none of these measures are sufficient, other underlying problems may be the cause. See also the suggestions in “Host Not Visible in Application Discovery Screens” (page 46).

Host Not Visible in Application Discovery Screens

1.Check that the host appears on the list of hosts managed via HP Systems Insight Manager.

An unlisted host is not being managed via HP Systems Insight Manager, and therefore, cannot be discovered by Application Discovery.

To learn how to add a managed system to HP Systems Insight Manager's system list, see “Setting up managed systems” in HP Systems Insight Manager User Guide.

2.Check that the host is marked as 'visible' in Application Discovery.

a.Click the following tabs in Application Discovery: Admin/Config, then Discovery.

b.Find the column heading "Visible". Hosts marked with 'Y' are currently visible in Application Discovery screens. Hosts marked with 'N' are hidden.

3.Check that no firewall is blocking port 22 (used by SSH) or port 5989 (used by WBEM) on managed systems.

Unblock the ports.

Once this action is taken, check that Application Discovery is receiving messages from the host. (See #8 in this section.)

4.Check that the managed node has been configured to allow remote command execution by the CMS.

To set the managed node to allow remote command execution, type the following:

/opt/mx/bin/mxagentconfig -a -n hostname -u root

46 Troubleshooting and Error Messages

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Contents HP Application Discovery Version 4.0 Users Guide Copyright 2008 Hewlett-Packard Development Company, L.P Table of Contents Troubleshooting and Error Messages Configuring the Wbem Provider Password Page List of Figures Page List of Tables Page New and Changed Information in This Edition About This DocumentIntended Audience Typographic ConventionsPublishing History Related InformationHP Encourages Your Comments Features of Application Discovery IntroductionPage Components and Concepts Application Discovery ComponentsUnderstand Your Current Discovery State Refining Application DiscoveryHow Discovery Works Discovery RatioRefine Discovery by Checking Agent State Warm-up RatioUnderstanding Application Templates Refine Discovery by Creating Application TemplatesHow Memory Usage is Calculated Understanding Server Resource ConsumptionMemory usage by the Application Discovery server Modifying Agent Behavior ProceduresStarting Application Discovery Start the HP Application Discovery AgentStopping the Agent from the Command Line Reconfigure a Running Agent from the Command LineUsing HP SIM to Stop the AD Agent Checking Agent StateWorking With Data Views Explanation of Agent StatesSet General Visibility Adjusting the User InterfaceSet Screen Data Refresh Interval Set Color ThemeSort Data in View Tables Change the Data ViewSet Number of Table Rows Filter Data in View TablesNavigate Between Views Set Visibility for Hosts on Application Discovery ScreensSet Visibility for Matched Applications Set Visibility for Packages on Application Discovery ScreensSetting Data Polling Interval Modifying the Maximum Size of an Event ListSetting Event Severity Setting Event AttributesIntroduction to Event Settings in Application Discovery Setting Alert LocationFind an Application Template Managing Application TemplatesChange AD Application Template Values On HP-UX Create a New Template Key to Application Template ValuesHP Global Workload Manager gWLM Summary Fields and Their Descriptions Attribute Fields and Their DescriptionsOne one pid per running application Rule Fields and Their Descriptions RuleCreate an Application Template Rule Create an Aggregation RuleAggregation Rule Examples How to Remove Types from the Aggregation Rule Check Unmatched Processes to Find Application Candidates Using the Table Data to Fill in An Application TemplateFilling in the Summary Fields Using Table Data Understanding the Tables Showing Unmatched ProcessesBacking Up Application Discovery Files Filling in the Rule Fields Using Table DataFilling in the Template Attribute Fields On HP-UX Errors in Installation Troubleshooting and Error MessagesIntroduction Data Missing in Application Discovery Screens Applications Not Visible in Application Discovery ScreensIntroduction Host Not Visible in Application Discovery Screens Check that SSH is configured correctly on the managed node Packages Not Visible in Application Discovery Screens Application Errors in VSE Workload Screens Application Discovery may not be correctly configuredCheck that the host is known to Application Discovery Cannot Enter Application Discovery User Interface Errors in Application Discovery User Interface OperationUI Unable to Connect to Server Messages Java UI exception Message Displays Getting Assistance in Using Application Discovery Application Discovery ResourcesPage Page Amgrd OptionsInstallation = LogtraceAuthors Agentconfig Check agent state Amgrremoteconfig 1M UlogininfoAmgrremoteconfig was developed by Hewlett-Packard Company Completing Certificate Exchange from the Command Line Using HP SIM to Complete Certificate ExchangeCompleting Certificate Exchange Uoption supported on HP-UX only Configuring the Wbem Provider Password Page Key to Event Attributes Event TypesAdditional Event Types Specific to HP Application Discovery Event Severity TypesEvent Viewing Locations Glossary AgentManaged SSL Wbem Symbols IndexClear filter, 25 clutter Expand table Packages tab, 26 Templates tab, 26 templates, 16 about Index

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