HP 5992-3838 manual Packages Not Visible in Application Discovery Screens

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See “Configuring the WBEM Provider Password” (page 65)to learn how to configure the WBEM provider to complete this authorization.

Alternatively, you can configure the managed system's WBEM authorization to trust the CMS to perform a remote "root" WBEM user logon. Do this by clicking Configure →Configure or Repair Agents. Make sure to mark the box for 'Configure WBEM client certificate authentication' before you run the tool.

Once this action is taken, check that Application Discovery is receiving messages from the host. (See #8 in this section.)

8.Check that Application Discovery is receiving messages from the host.

a.Click the following tabs in Application Discovery: Admin/Config, then AD Agents.

b.Find the column headings providing message data on the far right of the data table on this screen. Check that the cells have data and that the time stamp is within the period set by the Global Host/Process Interval selector on that screen.

Packages Not Visible in Application Discovery Screens

1.Check that the package is marked as 'visible' in Application Discovery.

a.Click the following tabs in Application Discovery: Admin/Config , then Packages.

b.Find the column heading "Visible". Packages marked with 'Y' are currently visible in Application Discovery screens. Packages marked with 'N' are hidden.

2.Check that Application Discovery is showing that total packages and completed packages have the same value.

a.Click the following tabs in Application Discovery: Admin/Config , then Discovery.

b.Find the following column headings in the data table on this screen. Check that the values for Tot Pkg and Cmplt Pkg are the same, and that the Warmup ratio is 100%.

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Contents HP Application Discovery Version 4.0 Users Guide Copyright 2008 Hewlett-Packard Development Company, L.P Table of Contents Troubleshooting and Error Messages Configuring the Wbem Provider Password Page List of Figures Page List of Tables Page About This Document Intended AudienceNew and Changed Information in This Edition Typographic ConventionsRelated Information Publishing HistoryHP Encourages Your Comments Features of Application Discovery IntroductionPage Components and Concepts Application Discovery ComponentsRefining Application Discovery How Discovery WorksUnderstand Your Current Discovery State Discovery RatioRefine Discovery by Checking Agent State Warm-up RatioUnderstanding Application Templates Refine Discovery by Creating Application TemplatesHow Memory Usage is Calculated Understanding Server Resource ConsumptionMemory usage by the Application Discovery server Procedures Starting Application DiscoveryModifying Agent Behavior Start the HP Application Discovery AgentReconfigure a Running Agent from the Command Line Using HP SIM to Stop the AD AgentStopping the Agent from the Command Line Checking Agent StateWorking With Data Views Explanation of Agent StatesAdjusting the User Interface Set Screen Data Refresh IntervalSet General Visibility Set Color ThemeChange the Data View Set Number of Table RowsSort Data in View Tables Filter Data in View TablesNavigate Between Views Set Visibility for Hosts on Application Discovery ScreensSet Visibility for Matched Applications Set Visibility for Packages on Application Discovery ScreensSetting Data Polling Interval Modifying the Maximum Size of an Event ListSetting Event Attributes Introduction to Event Settings in Application DiscoverySetting Event Severity Setting Alert LocationManaging Application Templates Find an Application TemplateChange AD Application Template Values On HP-UX Create a New Template Key to Application Template ValuesHP Global Workload Manager gWLM Summary Fields and Their Descriptions Attribute Fields and Their DescriptionsOne one pid per running application Rule Fields and Their Descriptions RuleCreate an Application Template Rule Create an Aggregation RuleAggregation Rule Examples How to Remove Types from the Aggregation Rule Using the Table Data to Fill in An Application Template Filling in the Summary Fields Using Table DataCheck Unmatched Processes to Find Application Candidates Understanding the Tables Showing Unmatched ProcessesFilling in the Rule Fields Using Table Data Backing Up Application Discovery FilesFilling in the Template Attribute Fields On HP-UX Troubleshooting and Error Messages Errors in InstallationIntroduction Data Missing in Application Discovery Screens Applications Not Visible in Application Discovery ScreensIntroduction Host Not Visible in Application Discovery Screens Check that SSH is configured correctly on the managed node Packages Not Visible in Application Discovery Screens Application Errors in VSE Workload Screens Application Discovery may not be correctly configuredCheck that the host is known to Application Discovery Errors in Application Discovery User Interface Operation Cannot Enter Application Discovery User InterfaceUI Unable to Connect to Server Messages Java UI exception Message Displays Getting Assistance in Using Application Discovery Application Discovery ResourcesPage Page Amgrd OptionsInstallation = LogtraceAuthors Agentconfig Check agent state Amgrremoteconfig 1M UlogininfoAmgrremoteconfig was developed by Hewlett-Packard Company Using HP SIM to Complete Certificate Exchange Completing Certificate Exchange from the Command LineCompleting Certificate Exchange Uoption supported on HP-UX only Configuring the Wbem Provider Password Page Key to Event Attributes Event TypesEvent Severity Types Additional Event Types Specific to HP Application DiscoveryEvent Viewing Locations Glossary AgentManaged SSL Wbem Symbols IndexClear filter, 25 clutter Expand table Packages tab, 26 Templates tab, 26 templates, 16 about Index

5992-3838 specifications

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