HP 5992-3838 manual Errors in Application Discovery User Interface Operation

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4.Check to see if the workload is parked.

A parked workload does not generate process maps anywhere. Process maps that existed prior to parking the workload are deleted. See the discussion of “General Workload Properties ” in Virtualization Manager Help and the glossary for information about parked workloads.

5.Check to see that the application associated with the workload is currently running.

In Application Discovery, click the Applications tab. Then, under the Running tab, sort by host. (Click the 'Host' column header to toggle the list to sort in ascending or descending alphabetical order.) To rule out the possibility that the running application is hidden, click the drop-down menu above the 'Application Instances' to 'Show hidden apps'. If the application that you are looking for is not in this list, you must run the application so that it can be discovered.

6.Check that Application Discovery server is running on the CMS.

Type ps -elf grep amgrserver.jar on the command line of the CMS. You should see a Java process running the Application Discovery server.

If you do not see this Java process, type /opt/amgr/bin/cms_start . You must be logged in as user 'root' on the CMS to initiate this command.

NOTE: If none of these measures are sufficient, other underlying problems may be the cause. See also the suggestions in “Host Not Visible in Application Discovery Screens” (page 46) that relate to communication between the Application Discovery server and the WBEM provider and between the WBEM provider and the Application Discovery agent.

Cannot Enter Application Discovery User Interface

You can see this message when this problem occurs:

You are not authorized to view this screen.

Please login with the right credentials.

To gain access to Application Discovery user interface via links in Virtualization Manager, you must set your user authorizations to include AD Monitor Tools or AD All Tools, depending on your job role. See “User Authorizations” in VSE Management Software Help for more information.

Errors in Application Discovery User Interface Operation

Issues listed in this section include the following:

“UI “Unable to Connect to Server” Messages” (page 51)

“Java 'UI exception' Message Displays” (page 52)

UI “Unable to Connect to Server” Messages

1.Application Discovery might not be correctly configured.

Run vseinitconfig -aon the command line to correct the configuration of Application Discovery. (See also vseinitconfig(1M.)

To identify other configuration problems that might be affecting Application Discovery server, check the “Troubleshooting” notes in the VSE Management Software Help instructions, or use vseassist(1M).

Introduction 51

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Contents HP Application Discovery Version 4.0 Users Guide Copyright 2008 Hewlett-Packard Development Company, L.P Table of Contents Troubleshooting and Error Messages Configuring the Wbem Provider Password Page List of Figures Page List of Tables Page Typographic Conventions About This DocumentIntended Audience New and Changed Information in This EditionRelated Information Publishing HistoryHP Encourages Your Comments Introduction Features of Application DiscoveryPage Application Discovery Components Components and ConceptsDiscovery Ratio Refining Application DiscoveryHow Discovery Works Understand Your Current Discovery StateWarm-up Ratio Refine Discovery by Checking Agent StateRefine Discovery by Creating Application Templates Understanding Application TemplatesUnderstanding Server Resource Consumption How Memory Usage is CalculatedMemory usage by the Application Discovery server Start the HP Application Discovery Agent ProceduresStarting Application Discovery Modifying Agent BehaviorChecking Agent State Reconfigure a Running Agent from the Command LineUsing HP SIM to Stop the AD Agent Stopping the Agent from the Command LineExplanation of Agent States Working With Data ViewsSet Color Theme Adjusting the User InterfaceSet Screen Data Refresh Interval Set General VisibilityFilter Data in View Tables Change the Data ViewSet Number of Table Rows Sort Data in View TablesSet Visibility for Hosts on Application Discovery Screens Navigate Between ViewsSet Visibility for Packages on Application Discovery Screens Set Visibility for Matched ApplicationsModifying the Maximum Size of an Event List Setting Data Polling IntervalSetting Alert Location Setting Event AttributesIntroduction to Event Settings in Application Discovery Setting Event SeverityManaging Application Templates Find an Application TemplateChange AD Application Template Values On HP-UX Key to Application Template Values Create a New TemplateHP Global Workload Manager gWLM Attribute Fields and Their Descriptions Summary Fields and Their DescriptionsOne one pid per running application Rule Rule Fields and Their DescriptionsCreate an Aggregation Rule Create an Application Template RuleAggregation Rule Examples How to Remove Types from the Aggregation Rule Understanding the Tables Showing Unmatched Processes Using the Table Data to Fill in An Application TemplateFilling in the Summary Fields Using Table Data Check Unmatched Processes to Find Application CandidatesFilling in the Rule Fields Using Table Data Backing Up Application Discovery FilesFilling in the Template Attribute Fields On HP-UX Troubleshooting and Error Messages Errors in InstallationIntroduction Applications Not Visible in Application Discovery Screens Data Missing in Application Discovery ScreensIntroduction Host Not Visible in Application Discovery Screens Check that SSH is configured correctly on the managed node Packages Not Visible in Application Discovery Screens Application Discovery may not be correctly configured Application Errors in VSE Workload ScreensCheck that the host is known to Application Discovery Errors in Application Discovery User Interface Operation Cannot Enter Application Discovery User InterfaceUI Unable to Connect to Server Messages Java UI exception Message Displays Application Discovery Resources Getting Assistance in Using Application DiscoveryPage Page Options Amgrd= Logtrace InstallationAuthors Agentconfig Check agent state Ulogininfo Amgrremoteconfig 1MAmgrremoteconfig was developed by Hewlett-Packard Company Using HP SIM to Complete Certificate Exchange Completing Certificate Exchange from the Command LineCompleting Certificate Exchange Uoption supported on HP-UX only Configuring the Wbem Provider Password Page Event Types Key to Event AttributesEvent Severity Types Additional Event Types Specific to HP Application DiscoveryEvent Viewing Locations Agent GlossaryManaged SSL Wbem Index SymbolsClear filter, 25 clutter Expand table Packages tab, 26 Templates tab, 26 templates, 16 about Index

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