HP 1005 manual Troubleshooting the printer

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6 Troubleshooting the printer

This chapter provides information on the following topics:

●Finding the solution

●Improving print quality

●Cleaning the printer

●Clearing printer media jams

●Changing the pickup roller

●Cleaning the pickup roller

●Changing the printer separation pad

Note

See Hewlett-Packard’s Web site for software and printer driver updates, frequently asked questions, and

 

additional troubleshooting information. See Online services for the appropriate Web address.

 

 

ENWW

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Contents Use Page User Guide Copyright Hewlett-Packard Company Getting started ContentManaging the print cartridge Appendix B Media specifications Content Getting started Prepare the location Review the package contentsInstall the printer software To install the printer software from the CDRegulate the environment Open the print cartridge door Remove the left coverConnect the printer cable Prepare the print cartridge Install the print cartridgeLoad the paper input tray Connect the power cordInstallation is complete Troubleshooting the printerGetting started Getting to know the printer Identifying the printer’s components Printer paper input tray Status lightsPrinter media guides Printer output pathsOutput bin Straight-through output path Print cartridge doorUnderstanding voltage conversions Turning the power offMedia Choosing paper and other media Optimizing print quality for media typesTo change the media type in the printer driver Specific types of media Loading media into the paper input trayTo print transparencies or labels Printing transparencies and labelsPrinting envelopes To print letterhead or preprinted forms Printing letterhead and preprinted formsTo print on custom-sized media or card stock Printing custom-sized media and card stockMedia Printing tasks Windows 9x, 2000, Millennium, and NT Accessing the printer properties driver and helpPrinter properties driver Printer properties online helpTo access the watermark feature To access the multiple pages per sheet featurePrinting watermarks To change the print quality settings Canceling a print jobUnderstanding print quality settings Using EconoMode Save TonerManaging the print cartridge Recycling print cartridges Using HP print cartridgesStoring print cartridges Print cartridge life expectancyRedistributing toner Changing the print cartridge Troubleshooting the printer Pages did not print Finding the solutionPages printed, but there was a problem Software is installed, but pages did not printStatus light legend Status light patternsPrinter initialization Error messages on the screen Solution Error messages on the screenMedia handling problems Problem Solution Media handling problemsPrinted page is different than what appeared on screen Printed page problems Problem SolutionPrinter software problems Problem Printer software problemsImproving print quality Improperly formed characters Toner smearLoose toner Vertical repetitive defectsCurl or wave Wrinkles or creasesToner scatter outline Cleaning the printer Cleaning the print cartridge area Cleaning the printer media path Typical media jam locations Clearing printer media jamsRemoving a jammed On next Changing the pickup rollerEnww Cleaning the pickup roller Changing the printer separation pad Changing the printer separation pad Troubleshooting the printer Service and support Guidelines for repacking the printer Hardware serviceExtended warranty AvailabilityService information form Service information formWorld Wide Web URL Online servicesHewlett-Packard Support European Customer Support CenterHP SupportPack Obtaining software utilities and electronic informationWorldwide sales and service offices Printer specifications Physical specifications SpecificationsEnvironmental specifications Electrical specificationsPort availability Printer capacities and ratingsFCC compliance Protecting the environment Environmental Product Stewardship ProgramMedia Material Safety Data SheetHP Printing Supplies Environmental Program Returns Non-U.S. recycling returnsLaser safety statement Regulatory statementsDeclaration of Conformity Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for FinlandMedia specifications Supported media sizes printer Printer media specificationsGuidelines for using media Paper usage Symptom Problem with paper SolutionPaper Envelope construction LabelsTransparencies EnvelopesCard stock construction Card stock and heavy mediaEnvelopes with adhesive strips or flaps Envelope storageAppendix B Media specifications Warranty and licensing HP Software License Terms Hewlett-Packard software license agreementHewlett-Packard limited warranty statement Appendix C Warranty and licensing Limited warranty for print cartridge life Appendix C Warranty and licensing Ordering information Description or use Order number Accessoriesinformation and orderingAppendix D Accessories and ordering information Installing shared printers Appendix E Installing shared printers Index IndexIndex Index Index Page Q2676-90906

1005 specifications

The HP LaserJet Pro M1005 is a versatile monochrome laser multifunction printer (MFP) designed for small to medium-sized businesses seeking efficiency and reliability. This compact printer offers a range of features that cater to document management needs while maintaining a user-friendly operation.

One of the most notable features of the HP 1005 is its multifunctionality, which allows users to print, scan, and copy documents effectively. The print speed of up to 18 pages per minute ensures that tasks are completed swiftly, making it an ideal choice for busy office environments. The 150-sheet input tray accommodates a variety of media sizes, enabling users to tackle different printing tasks without frequent reloading.

In terms of print quality, the HP 1005 leverages HP FastRes technology. It delivers sharp and clear text with a resolution of up to 1200 x 1200 dpi, making it suitable for printing professional documents and reports. The printer also features automatic image processing technology, which enhances the quality of scanned documents, ensuring crisp and accurate reproductions.

The HP 1005 incorporates multiple technologies that enhance its overall performance. For instance, its compact design featuring a flatbed scanner not only saves space but provides the flexibility to scan various document types, from books to legal-sized pages. The intuitive control panel makes it easy for users to navigate functions, minimizing downtime and maximizing productivity.

Another significant aspect of the HP LaserJet Pro M1005 is its energy efficiency. The printer is equipped with HP Auto-On/Auto-Off technology, which reduces power consumption during idle periods. This feature contributes to lower operating costs and is an environmentally friendly choice for offices looking to reduce their carbon footprint.

Connectivity is another area where the HP 1005 excels. It includes USB 2.0 support for quick and easy connections to computers, facilitating seamless data transfer. The printer is compatible with various operating systems, making it a flexible choice for diverse IT environments.

Overall, the HP LaserJet Pro M1005 is an excellent solution for businesses that require a reliable, fast, and multifunctional printing device. Its combination of print quality, efficiency, and compact design positions it as a strong contender in the competitive MFP market. Ideal for organizations looking to streamline their document management processes, the HP 1005 meets the demands of contemporary office needs effectively.
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