HP 2108, 2115 manual Additional setup Information, Possible installation problems

Page 37

additional setup

information

This section covers how to handle messages that may or may not appear during installation, how to set up the connection between your computer and your HP PSC, and how to add and remove the HP PSC software. The standard installation instructions are provided in your Setup Poster, which you should keep for later use.

possible installation problems

If you follow the instructions in the Setup Poster correctly, you should not have any problems with the installation of your HP PSC. If you do not follow the instructions, you may see any of the following problems:

If Microsoft’s New Hardware Found message does not appear

If you installed the HP PSC software first as requested on the Setup Poster, and you are a Windows 98/2000/ME/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen after software installation and after the HP PSC was connected to your computer.

If the Microsoft messages did not appear, try the following:

•Verify that you are using a full-speed (12 Mbps) USB cable and that it does not exceed three meters in length (9.8 feet).

•Verify that the computer is USB-ready. For more information about determining whether your computer is USB-ready, see your computer’s documentation or check with the computer’s manufacturer.

•Verify that the cable is plugged fully into your HP PSC and directly connected to the USB port on your computer. After the cable is connected properly, turn your HP PSC off and then on again.

•Turn your HP PSC off and then on again, then restart your computer.

•If the previous steps do not solve the problem, remove and reinstall the software. For more information, see remove and reinstall your hp psc software on page 37.

possible installation problems

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Contents Hp psc 2100 series All-in-one Copyright Hewlett-Packard Company Safety informationContents Index Setup menu optionsHelp Description Get helpReadme file Windows only Options and settings within the dialog boxFile, do the following Series, and then choose View the Readme FileFeature Front panel featuresQuick start Review the hp photo & imaging director Use your hp psc with a computerStart Copy Color use to start a color copy Use your hp psc with a computer Director for macintosh Load originals Load originals Load paperClose the lid Load paperLoad paper Load envelopes Load photo paper Load postcards or hagaki cardsPaper Tips Tips for loading other types of paper in the paper traySet the paper type Press Enter to choose the displayed paper type Set the paper sizeMake copies Use the copy featuresMake a copy Load your original on the glassUse the copy features Change settings for all copy tasks Copy a photo Perform special copy jobsFit a copy to Print several copies on one Make a poster Prepare a color t-shirt transfer Stop copying To stop copying, press Cancel on the front panelCopy options Hp psc 2100 series Scan an original Use the scan featuresYou can start a scan from your computer or from your HP PSC Scan to a different software program Stop scanningClean the lid backing Clean the glassMaintain your hp psc Work with print cartridges Clean the exteriorPrint a self-test report Handle print cartridges Latches Work with print cartridges Hp psc 2100 series Clean the print cartridges Restore factory defaultsSet the prompt delay time Set the power save timeSet scroll speed Following options are available from the Setup button Setup menu optionsMaintenance or Print Report options Hp psc 2100 series Maintain your hp psc Possible installation problems Additional setup InformationAdditional setup information Set the front-panel view angle Set the language and regionConnect your usb port Connect your hp psc to your computerWhat works What does not work Connect your hp psc to more than one computerRemove and reinstall your hp psc software Hp psc 2100 series System requirements Technical informationPaper-tray capacities Paper specificationsPaper sizes Print margin specifications Print specificationsTop Bottom Left Right Leading edge Trailing edgea Copy specificationsPhysical specifications Scan specificationsPower specifications Environmental specificationsRegulatory notices Environmental product stewardship programDoc statement / déclaration de conformité Canada According to ISO/IEC Guide 22 and EN Declaration of conformityGet support and other information from the internet Get hp psc SupportHp customer support Prepare your unit for shipment Call in the U.S. during warrantyHp distribution center Hp psc 2100 series Warranty service Warranty informationWarranty upgrades Returning your hp psc 2100 series for serviceHewlett-packard limited global warranty statement Hewlett-packard limited global warranty statement Hp psc 2100 series Numerics IndexPage Page Hp psc 2100 series Service Upgrades Statement Index Order media Order suppliesOrder print CartridgesC8644-90213 Visit the hp psc information center

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