HP L2526A, C8100 manual Errors, Device messages, Printout is blank

Page 191

Chapter 14

Solution: If you want to enlarge a photo to fit a full-size page without cropping the edges, use Fit to Page.

For more information, see:

•“Resize an original to fit onto letter or A4 paper” on page 127

•“Resize an original using custom settings” on page 128

Cause: The original is larger than the paper in the input tray.

Solution: If your original is larger than the paper in the input tray, use the Fit to Page feature to reduce your original to fit on the paper in the input tray.

For more information, see:

“Resize an original to fit onto letter or A4 paper” on page 127

The printout is blank

Cause: The original is placed incorrectly on the glass.

Solution: Reload the original on the glass.

For more information, see:

“Load originals” on page 57

Troubleshooting

Errors

This section contains the following categories of messages on your device:

•Device messages

•File messages

•General user messages

•Paper messages

•Power and connection messages

•Ink cartridge messages

Device messages

The following is a list of device-related error messages:

•Firmware revision mismatch

•Mechanism error

•Memory is full

•Scanner failure

•Photo tray problem

•Photo tray cannot engage

•Photo tray cannot disengage

•LightScribe Drive Error

•Drive in Use

190 Troubleshooting

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Contents HP Photosmart C8100 All-in-One series Contents Load originals and load paper Print from your computer Use the photo featuresMaintain the HP All-in-One Use the scan featuresUse the copy features Print reports and formsTechnical information TroubleshootingHP warranty and support Index HP Photosmart C8100 All-in- One series Help OneHP Photosmart seriesC8100 HelpAll- HP All-in-One at a glance HP All-in-One overviewLabel Description Control panel overviewLabel Name and Description Control panel featuresDisplay sleep state Menu overviewDisplay icons Scan Menu Photosmart Express MenuCopy Menu CD/DVD Menu Enter text using the visual keyboardSetup Menu Use the Roxio Creator Basic Software To enter text using the visual keyboardUse the HP Photosmart Software Overview Find more information Setup GuideFind more information To set the language Finish setting up the HP All-in- OneSet your preferences Set your language and country/regionEnable faster browsing of photos Adjust the volumePlay a slideshow on the display Set the paper tray for printing from a Bluetooth deviceRestore the factory defaults To turn tips slideshow on or off To enable CD/DVD drive sharingShare CD/DVD drive To turn the store demo on or offSupported connection types Connect using EthernetComputer connection information Find the device name and address Connect using integrated wireless WlanConnect using an integrated wireless Bluetooth connection Related topics Set Bluetooth security for the HP All-in-OneUse a passkey to authenticate Bluetooth devices To set the HP All-in-One to require passkey authenticationTo set the HP All-in-One to be Not visible Set the HP All-in-One to be invisible to Bluetooth devicesTurn the Bluetooth radio on and off Touch Security LevelUse a Bluetooth connection to print from your computer Click View devices in range To install and print using the Microsoft stackTo install and print using the Widcomm stack Use printer sharingConnect to a network To enable printer sharing on a Windows computerWhat you need for a wired network Wired network setupTo connect the HP All-in-One to the network Connect the HP All-in-One to the networkIntegrated wireless Wlan 802.11 network setup To connect the HP All-in-One with the Wireless Setup Wizard Connect to an integrated wireless Wlan 802.11 networkTouch Infrastructure Touch WEP encryption or WPA encryption To connect the HP All-in-One with SecureEasySetupTouch Wireless Setup Wizard Wireless ad hoc network setupCreate a network profile for a Windows XP computer What you need for an ad hoc networkCreate a network profile for other operating systems Communication mode Ad Hoc Encryption enabledConnect to a wireless ad hoc network To connect to a wireless ad hoc networkTouch Wireless Setup Wizard Connect to additional computers on a network Install the software for a network connectionTo install the Windows HP All-in-One software To change a USB connection to a wired Ethernet connection Manage your network settingsView and print network settings Change basic network settings from the control panelUse the Wireless Setup Wizard To run the Wireless Setup WizardTouch Restore Network Defaults Touch View Network Settings menuRestore network defaults To restore network defaultsSet link speed To print the wireless test reportTouch Advanced Setup Touch Set Link Speed Automatic Full Half Change IP settingsUse the Embedded Web Server To change IP settingsTouch Advanced Setup Touch IP Settings IP Address Subnet Mask Default GatewayTo access the Embedded Web Server setup wizard Access the Embedded Web ServerTo access the Embedded Web Server Use the Embedded Web Server setup wizardGeneral network settings Network configuration page definitionsWired 802.3 network settings Finish setup Wireless 802.11 network settings Finish setup Finish setup Network glossary Bluetooth settingsWEP WPA How do I? How do To load an original on the glass Load originals and load paperLoad documents, photos, slides, and negatives Load originalsTo load 35 mm negatives Load an original in the Slide and Negative Film holderTo load 35 mm slides Load an oversized original To remove the lid Choose papers for printing and copyingRecommended papers for printing and copying HP Premium Inkjet Paper HP Premium Plus Photo PaperHP Premium Photo Paper HP Advanced Photo Paper or HP Photo PaperRecommended papers/media for printing only Papers to avoid for all print and copy jobs Additional papers to avoid when copyingLoad paper Papers to avoidTo load full-size paper Load full-size paperLoad up to 10 x 15 cm 4 x 6 inch photo paper Load postcards, Hagaki, or index cards To load postcards, Hagaki or index cards in the photo tray Load envelopesTo load envelopes HP CD/DVD Tattoo labels Load other types of paperInkjet labels To load a CD/DVD in the CD/DVD drive for burning or reading Load a CD/DVD in the LightScribe-enabled CD/DVD driveAvoid paper jams Avoid paper jams Load originals and load paper To print from a software application Print from your computerPrint from a software application To set the paper size Make the HP All-in-One the default printerChange the print settings for the current job Set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing To select a print speed or quality To view the print resolutionChange the print speed or quality Change the page orientationChange the saturation, brightness, or color tone Adjust the ink volume and dry timeScale the document size Preview your print job Reduce the amount of oversprayCreate printing shortcuts Change the default print settingsTo change the default print settings Printing shortcutsClick the Printing Shortcuts tab Perform special print jobsDelete printing shortcuts To create a printing shortcutTo print a borderless image Print a borderless imagePrint a photo on photo paper Off applies no HP Real Life technologies to the image Print custom CD/DVD labelsTo print a photo on photo paper To print a CD/DVD tattoo Print using Maximum dpiTo print in Maximum dpi mode Print on both sidesTo print on both sides To print a multiple-page document as a booklet Print a multiple-page document as a bookletTo print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderTo print on transparencies Reverse an image for iron-on transfersPrint on transparencies To reverse an image for iron-on transfersTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesTo print a poster Expand Document Options, and then expand Printer FeaturesPrint a poster Print a WebTo stop a print job from the computer Windows 2000 users Stop a print jobTo print a Web To stop a print job from the HP All-in-OneClick Printers To stop a print job from the computer Windows Vista usersPhotos Use the photo featuresView and select photos Touch Print Preview To view and select photosTo print your photos Print your photosTouch Print Print Layout screen appears Create special projects from your photosTo create special projects Share photos using HP Photosmart Software To share photos To save photos Save photos to your computerTouch Save to Computer Preserve your photos on a CD or DVDTouch Save to CD/DVD To save your photos to a CD or DVDTo crop a photo Edit photos using the control panelZoom and pan to crop a photo To rotate a photo Rotate a photoTo preview your cropped photo To print your cropped photoTo print your rotated photo Adjust the brightness of your photosTo adjust the brightness To preview your rotated photoTo print a frame around your photo Print a frame around your photoTo preview your edited photo To print your edited photoTouch Color Effect Apply special color effects to your photosTo change the color effects To remove red-eye from photos Remove red-eyeAutomatically enhance your photos To flip the scanned film image horizontally Flip horizontalTo turn off automatic photo enhancement Touch Photo FixTouch Scan and Reprint Use the scan featuresMake reprints of your photos To reprint an original photoScan an image Touch Scan to Computer Scan an original to a computerScan an original to a memory card or storage device To scan to a computerScan slides or negative film Scan an original to a CD/DVDTouch Scan Film Scan Film Menu appears Touch Original Type Edit a scanned imageTo change the original type Edit a scanned document Share a scanned image with friends and relativesEdit a scanned preview image Edit a scanned photo or graphicTo stop scanning Stop scanningTo send a scan of a photo or document Scan Preview your copy job Use the copy featuresMake a copy Set the copy paper size Change the copy settings for the current jobSet the number of copies Touch Paper Type Set the copy paper typeTo set the paper type for copies Change copy speed or quality Control panel settingAdjust the lightness and darkness of your copy Change default copy settingsMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo Touch Set As New DefaultsTouch Yes, change defaults Perform special copy jobsTo resize a document from the control panel Resize an original to fit onto letter or A4 paperCrop an original Resize an original using custom settingsImprove the quality of a copy Shift the left marginTo stop copying Stop copyingTouch Black or Color To copy an overexposed photo Touch Self-Test Report Print reports and formsPrint a self-test report To print a self-test reportTouch Printable School Papers Print formsTo print forms from the control panel Maintain the HP All-in-One Clean the HP All-in-OneClean the glass To clean the glassCheck the estimated ink levels Clean the lid backingClean the exterior To clean the lid backingReplace the ink cartridges Work with ink cartridgesTo replace the ink cartridges Work with ink cartridges 137 Touch Align Printer Align the printerTo align the printer from the control panel To clean the print head from the HP Photosmart Software Clean the print headTo clean the print head from the control panel Touch Clean Print HeadTo clean the ink cartridge contacts Clean the ink cartridge contactsRemove ink from your skin and clothing Reduce energy consumption when the HP All-in-One is offTo enable Femp mode Turn off the HP All-in-One Self-maintenance soundsTo order ink cartridges from your desktop Shop for ink suppliesShop for ink supplies Communication problems over a USB connection TroubleshootingTroubleshooting tips Information on ink cartridges and the print head To clear a paper jam from the rear door Information on paperClear paper jams To clear a paper jam from the top door Troubleshooting common setup issues Hardware setup troubleshootingHP All-in-One will not turn on SolutionDisplay shows the wrong language HP All-in-One does not print Communication problems over a USB connection onWrong measurements are showing in menus on the display Software installation troubleshootingTo retry the usb connection To start the installation from a Windows computerMinimum system checks screen appears Red X appears on the USB connect promptRegistration screen does not appear Uninstall and reinstall the softwareReceived a message that an unknown error has occurred To uninstall from a Windows computer, methodTo uninstall from a Windows computer, method Missing HP Photosmart Software To install the HP Photosmart SoftwareComputer is unable to discover the HP All-in-One Network troubleshootingWired network setup troubleshooting To establish an active network connection Printer not Found screen appears during installationTo see if you have an active network connection To make sure your network connection is active Wireless setup troubleshootingConnect to an integrated wireless Wlan 802.11 network on Cannot connect to network during setup Weak signalInvalid passphrase during wireless setup Invalid WEP key during wireless setupInk is bleeding or smearing Print quality troubleshootingInk is not filling the text or graphics completely Cause The paper is too close to the print headPrintout has a horizontal band of distortion near the bottom Text edges are jaggedColors run into each other on the printout Load full-size paper on Printouts have horizontal streaks or linesPrintouts are faded or have dull colors Adjust the lightness and darkness of your copy onPrintouts seem blurry or fuzzy Paper is not picked up from the input tray Ink is overspraying the paper when I print a photoPrintouts have vertical streaks Printouts are slanted or skewedEnvelopes print incorrectly Print troubleshootingHP All-in-One is not responding Borderless printing produces unexpected resultsTo check the printer driver status Click SettingsHP All-in-One prints meaningless characters Nothing happens when I try to printPages in my document came out in the wrong order Margins are not printing as expected To check your margin settingsTo preview the print layout Solution To check your margin settingsText or graphics are cut off at the edge My memory card no longer works in my digital camera Memory card and front USB port troubleshootingBlank page came out while printing Cause The HP All-in-One is reading the memory card Photo light next to the memory card slots is blinkingMemory card and front USB port troubleshooting 181 File name appears as meaningless text Memory card or storage device is not availableScan troubleshooting Scanned image is blank Scan haltsScan fails Scan fails because of insufficient computer memoryText format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of textText is incorrect or missing Copy troubleshootingScan feature does not work Copies are too light or too dark Nothing happens when I try to copyFit to Page is not working as expected Parts of the original do not appear or are cut offBorderless copy has white space around the edges Image is cropped when I make a borderless copyPrintout is blank ErrorsDevice messages Memory is full Mechanism errorPhoto tray problem Firmware revision mismatchDrive in Use LightScribe Drive ErrorPhoto tray cannot engage Photo tray cannot disengagePhotos not found Error reading or writing the fileFile messages Unreadable files. NN files could not be readSupported file types for the HP All-in-One File not foundFile format not supported Invalid file nameCannot crop Memory card errorGeneral user messages Memory card must be in slot DisconnectedNo scan options Out of disk spaceCard is not fully inserted Card access errorUse only one card at a time Card is inserted incorrectlyInsert LightScribe Disc Card is damagedPaper messages Paper mismatch Paper jam, misfeed or blocked print head assemblyOut of paper Communication test failed Power and connection messagesWrong paper width Two-way communication lost HP All-in-One not foundImproper shutdown Ink cartridge messages Incorrect ink cartridges Calibration errorCannot print Ink delivery failure Ink cartridge problemInk cartridges are empty Ink expiration near Ink supply errorInk cartridges are expired Original HP ink depleted Print head assembly is stalledNon-HP ink Alignment failed To clear the print head assemblyPrint head failure Replace ink cartridges soon Scheduled maintenanceWrong ink cartridges installed Replace the ink cartridges on Warranty HP warranty and supportSupport process After the phone support period Phone support period Placing a callHP Quick Exchange Service Japan Remove the control panel faceplate Secure the ink systemPack the HP All-in-One To pack the HP All-in-One HP warranty and support Technical information SpecificationsSupported disc formats Recycling program Material safety data sheetsPaper use PlasticsSpecial handling of materials NDL battery disposalTaiwan battery statement Energy consumptionRegulatory notices FCC statement Regulatory model identification numberGeräuschemission Laser complianceWireless Notice to users in Canada Wireless Exposure to radio frequency radiationWireless Notice to users in Brazil European Union Regulatory Notice Wireless Notice to users in TaiwanDeclaration of conformity European Economic Area Index Symbols/Numerics230 231 232 233 234
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L2526A, C8100 specifications

The HP C8100, also known as the HP LaserJet Enterprise MFP M630 series, and the L2526A are multifunction printer solutions that cater specifically to the needs of businesses and enterprises. These devices are engineered to enhance productivity, streamline workflows, and provide high-quality outputs.

One of the standout features of the HP C8100 is its impressive printing speed. The printer can deliver up to 50 pages per minute, making it an ideal choice for environments that require high-volume printing. This efficiency is complemented by its first-page-out time, which can be as short as 5.6 seconds, ensuring that users do not experience long wait times for their documents.

The HP C8100 incorporates advanced technology that focuses on energy efficiency. With HP’s Auto-On/Auto-Off technology, the printer intelligently manages its power consumption based on usage patterns, thus lowering operational costs while being environmentally friendly. The HP JetIntelligence technology further enhances the printer's performance by optimizing cartridge performance and improving print quality.

Security is a crucial aspect of modern printing solutions, and the HP C8100 is equipped with robust security features. It includes secure boot, firmware integrity checking, and secure erase, which protect sensitive data and guard against unauthorized access. These security measures are essential for organizations handling confidential information.

In terms of connectivity, the HP C8100 supports a variety of options, including USB, Ethernet, and Wi-Fi, allowing users to print from multiple devices with ease. Mobile printing capabilities are also supported, enabling seamless printing from smartphones and tablets through apps like HP Smart and Google Cloud Print.

User-friendliness is another hallmark of the HP C8100 series. The printer features a large, intuitive touchscreen interface that simplifies navigation and management of printer settings. Moreover, its duplex printing capability helps to save paper and reduce waste, making it a sustainable choice.

The L2526A toner cartridge, which works with the HP C8100, is designed to provide high-quality prints with sharp text and vibrant images. It achieves a high page yield, thus reducing the frequency of replacements and contributing to lower overall printing costs.

Overall, the HP C8100 and L2526A are designed for performance, reliability, and security, making them excellent choices for businesses seeking efficient and high-quality printing solutions. With features tailored to meet the demands of modern workplaces, they stand out as leading devices in the multifunction printer market.
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