HP C8100, L2526A Firmware revision mismatch, Mechanism error, Memory is full, Scanner failure

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Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Mechanism error

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam.

For more information, see:

“Clear paper jams” on page 147

Cause: The print head assembly is blocked or stalled.

Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again.

Memory is full

Cause: The document you are copying has exceeded the memory of the HP All-in- One.

Solution: Try making fewer copies.

Scanner failure

Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan.

Solution: Turn off the HP All-in-One and then turn it on again. Restart your computer and then try to scan again.

If the problem persists, try plugging the power cord directly into a grounded power outlet rather than a surge protector or power strip. If the problem continues, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Photo tray problem

Cause: There is not enough paper in the photo tray.

Solution: If the photo tray is empty or there are only a few sheets remaining, load more paper in the photo tray. If there is paper in the photo tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the photo tray. Follow the prompts on the display or the computer screen to continue your print job.

Troubleshooting

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Contents HP Photosmart C8100 All-in-One series Contents Load originals and load paper Use the photo features Print from your computerUse the scan features Use the copy featuresPrint reports and forms Maintain the HP All-in-OneTroubleshooting HP warranty and supportTechnical information Index HP Photosmart C8100 All-in- One series Help OneHP Photosmart seriesC8100 HelpAll- HP All-in-One overview HP All-in-One at a glanceControl panel overview Label DescriptionControl panel features Label Name and DescriptionMenu overview Display iconsDisplay sleep state Photosmart Express Menu Copy MenuScan Menu Enter text using the visual keyboard Setup MenuCD/DVD Menu To enter text using the visual keyboard Use the HP Photosmart SoftwareUse the Roxio Creator Basic Software Overview Setup Guide Find more informationFind more information Finish setting up the HP All-in- One Set your preferencesSet your language and country/region To set the languageAdjust the volume Enable faster browsing of photosSet the paper tray for printing from a Bluetooth device Restore the factory defaultsPlay a slideshow on the display To enable CD/DVD drive sharing Share CD/DVD driveTo turn the store demo on or off To turn tips slideshow on or offConnect using Ethernet Computer connection informationSupported connection types Connect using integrated wireless Wlan Connect using an integrated wireless Bluetooth connectionFind the device name and address Set Bluetooth security for the HP All-in-One Use a passkey to authenticate Bluetooth devicesTo set the HP All-in-One to require passkey authentication Related topicsSet the HP All-in-One to be invisible to Bluetooth devices Turn the Bluetooth radio on and offTouch Security Level To set the HP All-in-One to be Not visibleUse a Bluetooth connection to print from your computer To install and print using the Microsoft stack To install and print using the Widcomm stackUse printer sharing Click View devices in rangeTo enable printer sharing on a Windows computer Connect to a networkWired network setup What you need for a wired networkConnect the HP All-in-One to the network To connect the HP All-in-One to the networkIntegrated wireless Wlan 802.11 network setup Connect to an integrated wireless Wlan 802.11 network To connect the HP All-in-One with the Wireless Setup WizardTo connect the HP All-in-One with SecureEasySetup Touch Infrastructure Touch WEP encryption or WPA encryptionWireless ad hoc network setup Touch Wireless Setup WizardWhat you need for an ad hoc network Create a network profile for a Windows XP computerCommunication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc networkTo connect to a wireless ad hoc network Create a network profile for other operating systemsTouch Wireless Setup Wizard Install the software for a network connection To install the Windows HP All-in-One softwareConnect to additional computers on a network Manage your network settings To change a USB connection to a wired Ethernet connectionChange basic network settings from the control panel Use the Wireless Setup WizardTo run the Wireless Setup Wizard View and print network settingsTouch View Network Settings menu Restore network defaultsTo restore network defaults Touch Restore Network DefaultsTo print the wireless test report Touch Advanced Setup Touch Set Link SpeedAutomatic Full Half Change IP settings Set link speedTo change IP settings Touch Advanced Setup Touch IP SettingsIP Address Subnet Mask Default Gateway Use the Embedded Web ServerAccess the Embedded Web Server To access the Embedded Web ServerUse the Embedded Web Server setup wizard To access the Embedded Web Server setup wizardNetwork configuration page definitions General network settingsWired 802.3 network settings Finish setup Wireless 802.11 network settings Finish setup Finish setup Bluetooth settings Network glossaryWEP WPA How do I? How do Load originals and load paper Load documents, photos, slides, and negativesLoad originals To load an original on the glassLoad an original in the Slide and Negative Film holder To load 35 mm negativesTo load 35 mm slides Load an oversized original Choose papers for printing and copying Recommended papers for printing and copyingTo remove the lid HP Premium Plus Photo Paper HP Premium Photo PaperHP Advanced Photo Paper or HP Photo Paper HP Premium Inkjet PaperRecommended papers/media for printing only Additional papers to avoid when copying Load paperPapers to avoid Papers to avoid for all print and copy jobsLoad full-size paper To load full-size paperLoad up to 10 x 15 cm 4 x 6 inch photo paper Load postcards, Hagaki, or index cards Load envelopes To load postcards, Hagaki or index cards in the photo trayTo load envelopes Load other types of paper Inkjet labelsHP CD/DVD Tattoo labels Load a CD/DVD in the LightScribe-enabled CD/DVD drive To load a CD/DVD in the CD/DVD drive for burning or readingAvoid paper jams Avoid paper jams Load originals and load paper Print from your computer Print from a software applicationTo print from a software application Make the HP All-in-One the default printer Change the print settings for the current jobSet the paper size To set the paper sizeView the print resolution Set the paper type for printingTo set the paper type for printing To view the print resolution Change the print speed or qualityChange the page orientation To select a print speed or qualityAdjust the ink volume and dry time Scale the document sizeChange the saturation, brightness, or color tone Reduce the amount of overspray Preview your print jobChange the default print settings To change the default print settingsPrinting shortcuts Create printing shortcutsPerform special print jobs Delete printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabPrint a borderless image Print a photo on photo paperTo print a borderless image Print custom CD/DVD labels To print a photo on photo paperOff applies no HP Real Life technologies to the image Print using Maximum dpi To print in Maximum dpi modePrint on both sides To print a CD/DVD tattooTo print on both sides Print a multiple-page document as a booklet To print a multiple-page document as a bookletPrint multiple pages on a single sheet To print multiple pages on a single sheetPrint a multiple-page document in reverse order To print a multiple-page document in reverse orderReverse an image for iron-on transfers Print on transparenciesTo reverse an image for iron-on transfers To print on transparenciesPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesExpand Document Options, and then expand Printer Features Print a posterPrint a Web To print a posterStop a print job To print a WebTo stop a print job from the HP All-in-One To stop a print job from the computer Windows 2000 usersTo stop a print job from the computer Windows Vista users Click PrintersUse the photo features PhotosView and select photos To view and select photos Touch Print PreviewPrint your photos To print your photosCreate special projects from your photos Touch Print Print Layout screen appearsTo create special projects Share photos using HP Photosmart Software To share photos Save photos to your computer To save photosPreserve your photos on a CD or DVD Touch Save to ComputerTo save your photos to a CD or DVD Touch Save to CD/DVDEdit photos using the control panel Zoom and pan to crop a photoTo crop a photo Rotate a photo To preview your cropped photoTo print your cropped photo To rotate a photoAdjust the brightness of your photos To adjust the brightnessTo preview your rotated photo To print your rotated photoPrint a frame around your photo To preview your edited photoTo print your edited photo To print a frame around your photoApply special color effects to your photos To change the color effectsTouch Color Effect Remove red-eye Automatically enhance your photosTo remove red-eye from photos Flip horizontal To turn off automatic photo enhancementTouch Photo Fix To flip the scanned film image horizontallyUse the scan features Make reprints of your photosTo reprint an original photo Touch Scan and ReprintScan an image Scan an original to a computer Scan an original to a memory card or storage deviceTo scan to a computer Touch Scan to ComputerScan an original to a CD/DVD Scan slides or negative filmEdit a scanned image To change the original typeTouch Scan Film Scan Film Menu appears Touch Original Type Share a scanned image with friends and relatives Edit a scanned preview imageEdit a scanned photo or graphic Edit a scanned documentStop scanning To send a scan of a photo or documentTo stop scanning Scan Use the copy features Make a copyPreview your copy job Change the copy settings for the current job Set the number of copiesSet the copy paper size Set the copy paper type To set the paper type for copiesTouch Paper Type Control panel setting Change copy speed or qualityChange default copy settings Adjust the lightness and darkness of your copyTouch Set As New Defaults Touch Yes, change defaultsPerform special copy jobs Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoResize an original to fit onto letter or A4 paper To resize a document from the control panelResize an original using custom settings Crop an originalShift the left margin Improve the quality of a copyStop copying Touch Black or Color To copy an overexposed photoTo stop copying Print reports and forms Print a self-test reportTo print a self-test report Touch Self-Test ReportPrint forms To print forms from the control panelTouch Printable School Papers Clean the HP All-in-One Clean the glassTo clean the glass Maintain the HP All-in-OneClean the lid backing Clean the exteriorTo clean the lid backing Check the estimated ink levelsWork with ink cartridges Replace the ink cartridgesTo replace the ink cartridges Work with ink cartridges 137 Align the printer To align the printer from the control panelTouch Align Printer Clean the print head To clean the print head from the control panelTouch Clean Print Head To clean the print head from the HP Photosmart SoftwareClean the ink cartridge contacts To clean the ink cartridge contactsReduce energy consumption when the HP All-in-One is off To enable Femp modeRemove ink from your skin and clothing Self-maintenance sounds Turn off the HP All-in-OneShop for ink supplies To order ink cartridges from your desktopShop for ink supplies Troubleshooting Troubleshooting tipsCommunication problems over a USB connection Information on ink cartridges and the print head Information on paper Clear paper jamsTo clear a paper jam from the rear door To clear a paper jam from the top door Hardware setup troubleshooting Troubleshooting common setup issuesSolution HP All-in-One will not turn onDisplay shows the wrong language Communication problems over a USB connection on HP All-in-One does not printSoftware installation troubleshooting Wrong measurements are showing in menus on the displayTo start the installation from a Windows computer Minimum system checks screen appearsRed X appears on the USB connect prompt To retry the usb connectionUninstall and reinstall the software Received a message that an unknown error has occurredTo uninstall from a Windows computer, method Registration screen does not appearTo uninstall from a Windows computer, method To install the HP Photosmart Software Missing HP Photosmart SoftwareNetwork troubleshooting Wired network setup troubleshootingComputer is unable to discover the HP All-in-One Printer not Found screen appears during installation To see if you have an active network connectionTo establish an active network connection Wireless setup troubleshooting To make sure your network connection is activeConnect to an integrated wireless Wlan 802.11 network on Weak signal Cannot connect to network during setupInvalid WEP key during wireless setup Invalid passphrase during wireless setupPrint quality troubleshooting Ink is bleeding or smearingCause The paper is too close to the print head Ink is not filling the text or graphics completelyText edges are jagged Printout has a horizontal band of distortion near the bottomColors run into each other on the printout Printouts have horizontal streaks or lines Load full-size paper onAdjust the lightness and darkness of your copy on Printouts are faded or have dull colorsPrintouts seem blurry or fuzzy Ink is overspraying the paper when I print a photo Printouts have vertical streaksPrintouts are slanted or skewed Paper is not picked up from the input trayPrint troubleshooting Envelopes print incorrectlyBorderless printing produces unexpected results HP All-in-One is not respondingClick Settings To check the printer driver statusNothing happens when I try to print HP All-in-One prints meaningless charactersPages in my document came out in the wrong order To check your margin settings Margins are not printing as expectedSolution To check your margin settings Text or graphics are cut off at the edgeTo preview the print layout Memory card and front USB port troubleshooting Blank page came out while printingMy memory card no longer works in my digital camera Photo light next to the memory card slots is blinking Cause The HP All-in-One is reading the memory cardMemory card and front USB port troubleshooting 181 Memory card or storage device is not available File name appears as meaningless textScan troubleshooting Scan halts Scan failsScan fails because of insufficient computer memory Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutScanned image shows dotted lines instead of text Text format is incorrectCopy troubleshooting Scan feature does not workText is incorrect or missing Nothing happens when I try to copy Copies are too light or too darkParts of the original do not appear or are cut off Fit to Page is not working as expectedImage is cropped when I make a borderless copy Borderless copy has white space around the edgesErrors Device messagesPrintout is blank Mechanism error Photo tray problemFirmware revision mismatch Memory is fullLightScribe Drive Error Photo tray cannot engagePhoto tray cannot disengage Drive in UseError reading or writing the file File messagesUnreadable files. NN files could not be read Photos not foundFile not found File format not supportedInvalid file name Supported file types for the HP All-in-OneMemory card error General user messagesCannot crop Disconnected No scan optionsOut of disk space Memory card must be in slotCard access error Use only one card at a timeCard is inserted incorrectly Card is not fully insertedCard is damaged Insert LightScribe DiscPaper messages Paper jam, misfeed or blocked print head assembly Out of paperPaper mismatch Power and connection messages Wrong paper widthCommunication test failed HP All-in-One not found Improper shutdownTwo-way communication lost Ink cartridge messages Calibration error Cannot printIncorrect ink cartridges Ink cartridge problem Ink cartridges are emptyInk delivery failure Ink supply error Ink cartridges are expiredInk expiration near Print head assembly is stalled Non-HP inkOriginal HP ink depleted To clear the print head assembly Print head failureAlignment failed Scheduled maintenance Wrong ink cartridges installedReplace ink cartridges soon Replace the ink cartridges on HP warranty and support WarrantySupport process Phone support period Placing a call After the phone support periodHP Quick Exchange Service Japan Secure the ink system Remove the control panel faceplatePack the HP All-in-One To pack the HP All-in-One HP warranty and support Specifications Technical informationSupported disc formats Material safety data sheets Paper usePlastics Recycling programNDL battery disposal Taiwan battery statementEnergy consumption Special handling of materialsRegulatory notices Regulatory model identification number FCC statementLaser compliance GeräuschemissionWireless Exposure to radio frequency radiation Wireless Notice to users in BrazilWireless Notice to users in Canada Wireless Notice to users in Taiwan European Union Regulatory NoticeDeclaration of conformity European Economic Area Symbols/Numerics Index230 231 232 233 234
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Manual 43 pages 33.02 Kb

L2526A, C8100 specifications

The HP C8100, also known as the HP LaserJet Enterprise MFP M630 series, and the L2526A are multifunction printer solutions that cater specifically to the needs of businesses and enterprises. These devices are engineered to enhance productivity, streamline workflows, and provide high-quality outputs.

One of the standout features of the HP C8100 is its impressive printing speed. The printer can deliver up to 50 pages per minute, making it an ideal choice for environments that require high-volume printing. This efficiency is complemented by its first-page-out time, which can be as short as 5.6 seconds, ensuring that users do not experience long wait times for their documents.

The HP C8100 incorporates advanced technology that focuses on energy efficiency. With HP’s Auto-On/Auto-Off technology, the printer intelligently manages its power consumption based on usage patterns, thus lowering operational costs while being environmentally friendly. The HP JetIntelligence technology further enhances the printer's performance by optimizing cartridge performance and improving print quality.

Security is a crucial aspect of modern printing solutions, and the HP C8100 is equipped with robust security features. It includes secure boot, firmware integrity checking, and secure erase, which protect sensitive data and guard against unauthorized access. These security measures are essential for organizations handling confidential information.

In terms of connectivity, the HP C8100 supports a variety of options, including USB, Ethernet, and Wi-Fi, allowing users to print from multiple devices with ease. Mobile printing capabilities are also supported, enabling seamless printing from smartphones and tablets through apps like HP Smart and Google Cloud Print.

User-friendliness is another hallmark of the HP C8100 series. The printer features a large, intuitive touchscreen interface that simplifies navigation and management of printer settings. Moreover, its duplex printing capability helps to save paper and reduce waste, making it a sustainable choice.

The L2526A toner cartridge, which works with the HP C8100, is designed to provide high-quality prints with sharp text and vibrant images. It achieves a high page yield, thus reducing the frequency of replacements and contributing to lower overall printing costs.

Overall, the HP C8100 and L2526A are designed for performance, reliability, and security, making them excellent choices for businesses seeking efficient and high-quality printing solutions. With features tailored to meet the demands of modern workplaces, they stand out as leading devices in the multifunction printer market.
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