HP L2526A, C8100 Photo tray cannot engage, Photo tray cannot disengage, LightScribe Drive Error

Page 193

Chapter 14

Cause: The paper is not feeding properly or is loaded incorrectly.

Solution: Make sure you have paper loaded correctly in the photo tray.

Cause: There might be too much paper loaded in the photo tray.

Solution: Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.

Troubleshooting

Cause: Two or more pieces of paper might be stuck together.

Solution: Remove the paper from the photo tray and shuffle the paper so it does not stick together. Reload the paper into the photo tray and try printing again.

Cause: The photo paper might be curled.

Solution: If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled.

Cause: You might be using the printer in an extremely high- or low-humidity environment.

Solution: Load one sheet of photo paper at a time.

Photo tray cannot engage

Cause: The photo tray might not be pushed all the way in.

Solution: Lift the output tray, then push the photo tray all the way in. Push the output tray all the way down.

Photo tray cannot disengage

Cause: The output tray might not be lowered all the way.

Solution: Push the output tray all the way down.

LightScribe Drive Error

Cause: During an attempt to create a LightScribe label, an error with the LightScribe drive occurred.

Solution: Remove and reinsert the CD/DVD, then try again.

If this error occurs again, turn off the HP All-in-One, turn it back on again, and then try to print the LighstScribe disc label again.

Drive in Use

Cause: The LightScribe drive is currently in use.

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Contents HP Photosmart C8100 All-in-One series Contents Load originals and load paper Print from your computer Use the photo featuresUse the copy features Use the scan featuresPrint reports and forms Maintain the HP All-in-OneHP warranty and support TroubleshootingTechnical information Index HP Photosmart C8100 All-in- One series Help OneHP Photosmart seriesC8100 HelpAll- HP All-in-One at a glance HP All-in-One overviewLabel Description Control panel overviewLabel Name and Description Control panel featuresDisplay icons Menu overviewDisplay sleep state Copy Menu Photosmart Express MenuScan Menu Setup Menu Enter text using the visual keyboardCD/DVD Menu Use the HP Photosmart Software To enter text using the visual keyboardUse the Roxio Creator Basic Software Overview Find more information Setup GuideFind more information Set your preferences Finish setting up the HP All-in- OneSet your language and country/region To set the languageEnable faster browsing of photos Adjust the volumeRestore the factory defaults Set the paper tray for printing from a Bluetooth devicePlay a slideshow on the display Share CD/DVD drive To enable CD/DVD drive sharingTo turn the store demo on or off To turn tips slideshow on or offComputer connection information Connect using EthernetSupported connection types Connect using an integrated wireless Bluetooth connection Connect using integrated wireless WlanFind the device name and address Use a passkey to authenticate Bluetooth devices Set Bluetooth security for the HP All-in-OneTo set the HP All-in-One to require passkey authentication Related topicsTurn the Bluetooth radio on and off Set the HP All-in-One to be invisible to Bluetooth devicesTouch Security Level To set the HP All-in-One to be Not visibleUse a Bluetooth connection to print from your computer To install and print using the Widcomm stack To install and print using the Microsoft stackUse printer sharing Click View devices in rangeConnect to a network To enable printer sharing on a Windows computerWhat you need for a wired network Wired network setupTo connect the HP All-in-One to the network Connect the HP All-in-One to the networkIntegrated wireless Wlan 802.11 network setup To connect the HP All-in-One with the Wireless Setup Wizard Connect to an integrated wireless Wlan 802.11 networkTouch Infrastructure Touch WEP encryption or WPA encryption To connect the HP All-in-One with SecureEasySetupTouch Wireless Setup Wizard Wireless ad hoc network setupCreate a network profile for a Windows XP computer What you need for an ad hoc networkConnect to a wireless ad hoc network Communication mode Ad Hoc Encryption enabledTo connect to a wireless ad hoc network Create a network profile for other operating systemsTouch Wireless Setup Wizard To install the Windows HP All-in-One software Install the software for a network connectionConnect to additional computers on a network To change a USB connection to a wired Ethernet connection Manage your network settingsUse the Wireless Setup Wizard Change basic network settings from the control panelTo run the Wireless Setup Wizard View and print network settingsRestore network defaults Touch View Network Settings menuTo restore network defaults Touch Restore Network DefaultsTouch Advanced Setup Touch Set Link Speed To print the wireless test reportAutomatic Full Half Change IP settings Set link speedTouch Advanced Setup Touch IP Settings To change IP settingsIP Address Subnet Mask Default Gateway Use the Embedded Web ServerTo access the Embedded Web Server Access the Embedded Web ServerUse the Embedded Web Server setup wizard To access the Embedded Web Server setup wizardGeneral network settings Network configuration page definitionsWired 802.3 network settings Finish setup Wireless 802.11 network settings Finish setup Finish setup Network glossary Bluetooth settingsWEP WPA How do I? How do Load documents, photos, slides, and negatives Load originals and load paperLoad originals To load an original on the glassTo load 35 mm negatives Load an original in the Slide and Negative Film holderTo load 35 mm slides Load an oversized original Recommended papers for printing and copying Choose papers for printing and copyingTo remove the lid HP Premium Photo Paper HP Premium Plus Photo PaperHP Advanced Photo Paper or HP Photo Paper HP Premium Inkjet PaperRecommended papers/media for printing only Load paper Additional papers to avoid when copyingPapers to avoid Papers to avoid for all print and copy jobsTo load full-size paper Load full-size paperLoad up to 10 x 15 cm 4 x 6 inch photo paper Load postcards, Hagaki, or index cards To load postcards, Hagaki or index cards in the photo tray Load envelopesTo load envelopes Inkjet labels Load other types of paperHP CD/DVD Tattoo labels To load a CD/DVD in the CD/DVD drive for burning or reading Load a CD/DVD in the LightScribe-enabled CD/DVD driveAvoid paper jams Avoid paper jams Load originals and load paper Print from a software application Print from your computerTo print from a software application Change the print settings for the current job Make the HP All-in-One the default printerSet the paper size To set the paper sizeSet the paper type for printing View the print resolutionTo set the paper type for printing Change the print speed or quality To view the print resolutionChange the page orientation To select a print speed or qualityScale the document size Adjust the ink volume and dry timeChange the saturation, brightness, or color tone Preview your print job Reduce the amount of oversprayTo change the default print settings Change the default print settingsPrinting shortcuts Create printing shortcutsDelete printing shortcuts Perform special print jobsTo create a printing shortcut Click the Printing Shortcuts tabPrint a photo on photo paper Print a borderless imageTo print a borderless image To print a photo on photo paper Print custom CD/DVD labelsOff applies no HP Real Life technologies to the image To print in Maximum dpi mode Print using Maximum dpiPrint on both sides To print a CD/DVD tattooTo print on both sides To print a multiple-page document as a booklet Print a multiple-page document as a bookletTo print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderPrint on transparencies Reverse an image for iron-on transfersTo reverse an image for iron-on transfers To print on transparenciesTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesPrint a poster Expand Document Options, and then expand Printer FeaturesPrint a Web To print a posterTo print a Web Stop a print jobTo stop a print job from the HP All-in-One To stop a print job from the computer Windows 2000 usersClick Printers To stop a print job from the computer Windows Vista usersPhotos Use the photo featuresView and select photos Touch Print Preview To view and select photosTo print your photos Print your photosTouch Print Print Layout screen appears Create special projects from your photosTo create special projects Share photos using HP Photosmart Software To share photos To save photos Save photos to your computerTouch Save to Computer Preserve your photos on a CD or DVDTouch Save to CD/DVD To save your photos to a CD or DVDZoom and pan to crop a photo Edit photos using the control panelTo crop a photo To preview your cropped photo Rotate a photoTo print your cropped photo To rotate a photoTo adjust the brightness Adjust the brightness of your photosTo preview your rotated photo To print your rotated photoTo preview your edited photo Print a frame around your photoTo print your edited photo To print a frame around your photoTo change the color effects Apply special color effects to your photosTouch Color Effect Automatically enhance your photos Remove red-eyeTo remove red-eye from photos To turn off automatic photo enhancement Flip horizontalTouch Photo Fix To flip the scanned film image horizontallyMake reprints of your photos Use the scan featuresTo reprint an original photo Touch Scan and ReprintScan an image Scan an original to a memory card or storage device Scan an original to a computerTo scan to a computer Touch Scan to ComputerScan slides or negative film Scan an original to a CD/DVDTo change the original type Edit a scanned imageTouch Scan Film Scan Film Menu appears Touch Original Type Edit a scanned preview image Share a scanned image with friends and relativesEdit a scanned photo or graphic Edit a scanned documentTo send a scan of a photo or document Stop scanningTo stop scanning Scan Make a copy Use the copy featuresPreview your copy job Set the number of copies Change the copy settings for the current jobSet the copy paper size To set the paper type for copies Set the copy paper typeTouch Paper Type Change copy speed or quality Control panel settingAdjust the lightness and darkness of your copy Change default copy settingsTouch Yes, change defaults Touch Set As New DefaultsPerform special copy jobs Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoTo resize a document from the control panel Resize an original to fit onto letter or A4 paperCrop an original Resize an original using custom settingsImprove the quality of a copy Shift the left marginTouch Black or Color To copy an overexposed photo Stop copyingTo stop copying Print a self-test report Print reports and formsTo print a self-test report Touch Self-Test ReportTo print forms from the control panel Print formsTouch Printable School Papers Clean the glass Clean the HP All-in-OneTo clean the glass Maintain the HP All-in-OneClean the exterior Clean the lid backingTo clean the lid backing Check the estimated ink levelsReplace the ink cartridges Work with ink cartridgesTo replace the ink cartridges Work with ink cartridges 137 To align the printer from the control panel Align the printerTouch Align Printer To clean the print head from the control panel Clean the print headTouch Clean Print Head To clean the print head from the HP Photosmart SoftwareTo clean the ink cartridge contacts Clean the ink cartridge contactsTo enable Femp mode Reduce energy consumption when the HP All-in-One is offRemove ink from your skin and clothing Turn off the HP All-in-One Self-maintenance soundsTo order ink cartridges from your desktop Shop for ink suppliesShop for ink supplies Troubleshooting tips TroubleshootingCommunication problems over a USB connection Information on ink cartridges and the print head Clear paper jams Information on paperTo clear a paper jam from the rear door To clear a paper jam from the top door Troubleshooting common setup issues Hardware setup troubleshootingHP All-in-One will not turn on SolutionDisplay shows the wrong language HP All-in-One does not print Communication problems over a USB connection onWrong measurements are showing in menus on the display Software installation troubleshootingMinimum system checks screen appears To start the installation from a Windows computerRed X appears on the USB connect prompt To retry the usb connectionReceived a message that an unknown error has occurred Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Registration screen does not appearTo uninstall from a Windows computer, method Missing HP Photosmart Software To install the HP Photosmart SoftwareWired network setup troubleshooting Network troubleshootingComputer is unable to discover the HP All-in-One To see if you have an active network connection Printer not Found screen appears during installationTo establish an active network connection To make sure your network connection is active Wireless setup troubleshootingConnect to an integrated wireless Wlan 802.11 network on Cannot connect to network during setup Weak signalInvalid passphrase during wireless setup Invalid WEP key during wireless setupInk is bleeding or smearing Print quality troubleshootingInk is not filling the text or graphics completely Cause The paper is too close to the print headPrintout has a horizontal band of distortion near the bottom Text edges are jaggedColors run into each other on the printout Load full-size paper on Printouts have horizontal streaks or linesPrintouts are faded or have dull colors Adjust the lightness and darkness of your copy onPrintouts seem blurry or fuzzy Printouts have vertical streaks Ink is overspraying the paper when I print a photoPrintouts are slanted or skewed Paper is not picked up from the input trayEnvelopes print incorrectly Print troubleshootingHP All-in-One is not responding Borderless printing produces unexpected resultsTo check the printer driver status Click SettingsHP All-in-One prints meaningless characters Nothing happens when I try to printPages in my document came out in the wrong order Margins are not printing as expected To check your margin settingsText or graphics are cut off at the edge Solution To check your margin settingsTo preview the print layout Blank page came out while printing Memory card and front USB port troubleshootingMy memory card no longer works in my digital camera Cause The HP All-in-One is reading the memory card Photo light next to the memory card slots is blinkingMemory card and front USB port troubleshooting 181 File name appears as meaningless text Memory card or storage device is not availableScan troubleshooting Scan fails Scan haltsScan fails because of insufficient computer memory Scanned image is blankScanned image has incorrect page layout Scanned image is incorrectly croppedScanned image shows dotted lines instead of text Text format is incorrectScan feature does not work Copy troubleshootingText is incorrect or missing Copies are too light or too dark Nothing happens when I try to copyFit to Page is not working as expected Parts of the original do not appear or are cut offBorderless copy has white space around the edges Image is cropped when I make a borderless copyDevice messages ErrorsPrintout is blank Photo tray problem Mechanism errorFirmware revision mismatch Memory is fullPhoto tray cannot engage LightScribe Drive ErrorPhoto tray cannot disengage Drive in UseFile messages Error reading or writing the fileUnreadable files. NN files could not be read Photos not foundFile format not supported File not foundInvalid file name Supported file types for the HP All-in-OneGeneral user messages Memory card errorCannot crop No scan options DisconnectedOut of disk space Memory card must be in slotUse only one card at a time Card access errorCard is inserted incorrectly Card is not fully insertedInsert LightScribe Disc Card is damagedPaper messages Out of paper Paper jam, misfeed or blocked print head assemblyPaper mismatch Wrong paper width Power and connection messagesCommunication test failed Improper shutdown HP All-in-One not foundTwo-way communication lost Ink cartridge messages Cannot print Calibration errorIncorrect ink cartridges Ink cartridges are empty Ink cartridge problemInk delivery failure Ink cartridges are expired Ink supply errorInk expiration near Non-HP ink Print head assembly is stalledOriginal HP ink depleted Print head failure To clear the print head assemblyAlignment failed Wrong ink cartridges installed Scheduled maintenanceReplace ink cartridges soon Replace the ink cartridges on Warranty HP warranty and supportSupport process After the phone support period Phone support period Placing a callHP Quick Exchange Service Japan Remove the control panel faceplate Secure the ink systemPack the HP All-in-One To pack the HP All-in-One HP warranty and support Technical information SpecificationsSupported disc formats Paper use Material safety data sheetsPlastics Recycling programTaiwan battery statement NDL battery disposalEnergy consumption Special handling of materialsRegulatory notices FCC statement Regulatory model identification numberGeräuschemission Laser complianceWireless Notice to users in Brazil Wireless Exposure to radio frequency radiationWireless Notice to users in Canada European Union Regulatory Notice Wireless Notice to users in TaiwanDeclaration of conformity European Economic Area Index Symbols/Numerics230 231 232 233 234
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L2526A, C8100 specifications

The HP C8100, also known as the HP LaserJet Enterprise MFP M630 series, and the L2526A are multifunction printer solutions that cater specifically to the needs of businesses and enterprises. These devices are engineered to enhance productivity, streamline workflows, and provide high-quality outputs.

One of the standout features of the HP C8100 is its impressive printing speed. The printer can deliver up to 50 pages per minute, making it an ideal choice for environments that require high-volume printing. This efficiency is complemented by its first-page-out time, which can be as short as 5.6 seconds, ensuring that users do not experience long wait times for their documents.

The HP C8100 incorporates advanced technology that focuses on energy efficiency. With HP’s Auto-On/Auto-Off technology, the printer intelligently manages its power consumption based on usage patterns, thus lowering operational costs while being environmentally friendly. The HP JetIntelligence technology further enhances the printer's performance by optimizing cartridge performance and improving print quality.

Security is a crucial aspect of modern printing solutions, and the HP C8100 is equipped with robust security features. It includes secure boot, firmware integrity checking, and secure erase, which protect sensitive data and guard against unauthorized access. These security measures are essential for organizations handling confidential information.

In terms of connectivity, the HP C8100 supports a variety of options, including USB, Ethernet, and Wi-Fi, allowing users to print from multiple devices with ease. Mobile printing capabilities are also supported, enabling seamless printing from smartphones and tablets through apps like HP Smart and Google Cloud Print.

User-friendliness is another hallmark of the HP C8100 series. The printer features a large, intuitive touchscreen interface that simplifies navigation and management of printer settings. Moreover, its duplex printing capability helps to save paper and reduce waste, making it a sustainable choice.

The L2526A toner cartridge, which works with the HP C8100, is designed to provide high-quality prints with sharp text and vibrant images. It achieves a high page yield, thus reducing the frequency of replacements and contributing to lower overall printing costs.

Overall, the HP C8100 and L2526A are designed for performance, reliability, and security, making them excellent choices for businesses seeking efficient and high-quality printing solutions. With features tailored to meet the demands of modern workplaces, they stand out as leading devices in the multifunction printer market.
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