HP C4680, C4650, C4640 manual Solution 3 Check the paper type

Page 62

Solution 2: Make sure paper is loaded correctly in the input tray

Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too thick.

Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down.

Make sure the paper lays flat in the input tray and is not wrinkled. If the paper is too close to the print head during printing, the ink might be smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope.

For more information, see: Load media” on page 10

Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the next solution.

Solution 3: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary.

For more information, see:

Recommended papers for printing” on page 8

Information on paper” on page 12

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 4: Check to see if the product is in ink-backup mode

Solution: Check to see if the the product is printing in ink-backup mode, with only one print cartridge installed.

If the product is in ink-backup mode, text and photo quality will differ from those printed when using both print cartridges.

Solve a problem

Print quality troubleshooting

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Contents Windows Help HP Photosmart C4600 series Page Contents Contents HP Photosmart C4600 series Help Help Get to know the HP Photosmart Printer partsControl panel features Control panel featuresHP Advanced Photo Paper Paper basicsRecommended papers for photo printing HP Everyday Photo PaperHP Brochure Paper or HP Superior Inkjet Paper Recommended papers for printingHP Photo Value Pack HP Premium Presentation Paper or HP Professional PaperHP Iron-On Transfers HP Printing PaperHP Office Paper HP Premium Inkjet Transparency FilmLoad media Load small-size paper a. Lower paper trayLoad full-size paper a. Lower paper tray Information on paper Related topicsTo print from a software application PrintPrint documents To print a borderless image Print photosPrint photos saved on your computer To print a photo on photo paper Print photo on small-size paper a. Load paper Print photos from a memory cardOff applies no HP Real Life Technologies to the image Print Print photo on full-size paper a. Load paper Print passport photos a. Load paper Print envelopes To reverse an image for iron-on transfers Print on specialty mediaTo print a group of addresses on labels or envelopes To print on transparenciesPrint a Web To print a WebTo print in Maximum dpi mode Print using Maximum dpiView the print resolution To create a printing shortcut To view the print resolutionPrinting shortcuts Click the Printing Shortcuts tabTo delete a printing shortcut Set the default print settingsTo change the default print settings Print To scan to a computer ScanScan to a computer Scan to a memory card To save a scan to a memory cardStart scan Press button next to Scan to Memory Card Scan Copy text or mixed documents CopyCopy text or mixed documents Black and White copy a. Load paperColor copy Change the copy settings on Stop the current job on To set the copy size from the control panel Change the copy settingsTo set the paper size from the control panel To set the number of copies from the control panelReprint photos To reprint an original photoRelated topics Save photos To save photosSave photos To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabReplace the cartridges To replace the cartridgesOrder ink supplies on Ink-backup mode on Exit ink-backup mode Ink-backup modeInk-backup mode output Order ink suppliesCartridge warranty information Work with cartridges HP support Solve a problemIf you have a problem, follow these steps Support processPhone support period Placing a call Support phone numbersAfter the phone support period DqpdunTo uninstall and reinstall the software Uninstall and reinstall the softwareAdditional warranty options Setup troubleshooting Troubleshooting common setup issuesProduct will not turn on SolutionSolution 2 Reset the product Solution 5 Contact HP support for service Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply After setting up the product, it does not print Solve a problem To uninstall the software and reset the product To start the installation from a Windows computerReceived a message that an Unknown Error has occurred To uninstall the software completelySolve a problem To install the software To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click the check box next to Do not show this message againTo retry the USB connection Print quality troubleshootingRed X appears on the USB connect prompt Registration screen does not appearWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeSolution 5 Check the print settings Solution 6 Clean or replace the print catridgesInk is not filling the text or graphics completely Solution 1 Check the print settingsSolution 2 Check the paper type Solution 4 Check the print catridges Solution 5 Replace the print cartridgeSolution 1 Check the paper type Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 6 Replace the print cartridge Solution 4 Clean the print cartridge nozzlesSolution 5 Check the print cartridges Printouts are faded or have dull colors Solution 4 Clean the glass Solution 5 Check the print catridgesPrintouts seem blurry or fuzzy Printouts have vertical streaks Solution 2 Use a higher quality imageSolution 3 Print the image in a smaller size Printouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedSolution 3 Ensure that the rear door is securely installed Solution 1 Use TrueType or OpenType fonts Solution 1 Print on a page of plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperPrint troubleshooting Solution 2 Align the print cartridgesSolution 3 Tuck the flaps to avoid paper jams Solution 1 Load the stack of envelopes correctlySolution 2 Check the envelope type Envelopes print incorrectlyProduct prints meaningless characters Margins are not printing as expectedSolution 3 Load the stack of paper correctly To check your margin settingsSolution 2 Verify the paper size setting Blank page came out while printing Solution 2 Load paper in the input traySolution 3 Check the print cartridge My memory card no longer works in my digital camera Memory card troubleshootingOn button is blinking Solution 1 Insert the memory card properly Solution 1 Remove and reinsert the memory cardSolution 2 Remove the additional memory card Product does not read the memory cardPhotos on the memory card do not transfer to my computer Solution 3 Remove the additional memory cardSolution 4 Reformat the memory card in your digital camera Solution 2 Turn on the product Solution 1 Install the product softwareTo install the product software Solution 3 Turn on the computerSolution 1 Turn on the product Copy troubleshootingNothing happens when I try to copy Solution 2 Place the original correctly on the glassSolution 5 Clear the paper jam Parts of the original do not appear or are cut offSolution 1 Scan, enlarge, and then print a copy Resize to Fit is not working as expectedPrintout is blank Scan troubleshootingSolution 3 Wipe the glass and the back of the document lid Scanned image has incorrect page layout Scanned image is blankScanned image is incorrectly cropped Scanned image shows dotted lines instead of textSolution 2 Clean the glass and lid ErrorsSolution 1 Adjust the brightness in the software Text is incorrect or missingFirmware revision mismatch Product messagesDoor open Memory is fullMissing HP Photosmart Software Solution 1 Install the HP Photosmart SoftwareTo install the HP Photosmart Software Unreadable files. NN files could not be read Error reading or writing the fileFile messages Photos not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer File not foundGeneral user messages Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera Cannot cropBorderless printing error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop Memory card errorOut of disk space Solution 2 Push the memory card all the way forwardCard access error Use only one card at a timeCard is damaged Paper messagesCard is inserted incorrectly Card is not fully insertedPrint cartridge messages Power and connection messagesPaper orientation error Ink is dryingLow on ink Need alignment or alignment failedSolution 3 Check if print cartridges are fully inserted Solution 4 Align newly installed print cartridgesTo make sure the print cartridges are installed correctly Solution 5 Print cartridge might be defectivePrint cartridges incorrectly installed Non-HP cartridges installed Solution 1 Insert the print cartridges To clean the print cartridge contactsCopper-colored contacts Ink nozzles do not clean Solution 2 Remove the tape from the print cartridges Solution 3 Remove and reinsert the print cartridges Solution 4 Contact HP support Printing in ink-backup modeSolution 1 Reinsert the print cartridges Print cartridges missing or not detectedSolve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Incompatible print cartridges Solution 3 Replace the print cartridgeSolution 1 Check the print cartridge Print cartridges in wrong slot Solution 2 Contact HP support for servicePrint cartridge is not intended for use in this product Solve a problem Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Previously used genuine HP cartridge installed Original HP ink has been depletedGeneral printer error Solve a problem Stop the current job To stop a print job from the productStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Paper use Material safety data sheetsEco-Tips PlasticsPower consumption HP inkjet supplies recycling programChemical Substances ItalianoToxic and hazardous substance table Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanNoise emission statement for Germany HP Photosmart C4600 series declaration of conformitySymbols/Numerics Index132
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C4640, C4680, C4650 specifications

The HP C4600 and C4680 printers are versatile and efficient all-in-one inkjet devices that cater to both home and office needs. Renowned for their multifunctionality, these printers provide capabilities such as printing, scanning, and copying, thereby eliminating the need for multiple devices and saving valuable space.

Both models are characterized by their compact and sleek design, making them suitable for various environments. The C4600 is geared towards users seeking reliable performance in a compact package, while the C4680 builds on this foundation with added features and enhanced functionality. One of the key aspects of these printers is their user-friendly interface, which typically includes a straightforward control panel for easy navigation and management of print jobs.

The printing technology employed in the HP C4600 and C4680 models utilizes thermal inkjet technology, ensuring sharp, vibrant prints with accurate color reproduction. Users can expect high-quality documents with resolutions reaching up to 4800 x 1200 optimized dpi. This level of detail makes these printers suitable for both text documents and color images, allowing for professional-quality output.

In terms of speed, both models are competitive within their class, with the C4680 often exhibiting faster print rates compared to the C4600. The C4600 can typically produce about 30 pages per minute for black and white prints, while the C4680's speed can be slightly higher for color and monochrome documents.

Connectivity is another area where these printers shine. They support USB connections for direct printing from computers, but many users appreciate the wireless capabilities of the C4680, which allows for seamless printing from smartphones and tablets. This wireless technology enables easy access to printing tasks from anywhere within the home or office, enhancing productivity.

One notable characteristic is the energy efficiency of both models, which is in line with HP’s commitment to environmentally-friendly practices. They often feature energy-saving modes that automatically reduce power consumption during idle times, contributing to lower energy bills and a smaller carbon footprint.

In summary, the HP C4600 and C4680 printers combine functionality, ease of use, and quality, making them excellent choices for users looking for reliable all-in-one solutions. With their robust printing technologies, user-friendly features, and connectivity options, they cater well to diverse printing needs while ensuring excellent output quality and efficiency.