HP C4640 manual Solution 5 Clear the paper jam, Parts of the original do not appear or are cut off

Page 85

Chapter 10

Solve a problem

Cause: The original was placed incorrectly on the glass.

If this did not solve the issue, try the next solution.

Solution 3: Wait until the product completes the current operation

Solution: Check the On button. If it is blinking, the product is busy.

Cause: The product was busy copying or printing. If this did not solve the issue, try the next solution.

Solution 4: The product does not support the paper or envelope

Solution: Do not use the product to copy onto envelopes or other papers it does not support.

For more information, see:

“Recommended papers for printing” on page 8

Cause: The product did not recognize the paper type.

If this did not solve the issue, try the next solution.

Solution 5: Clear the paper jam

Solution: Clear the paper jam and remove any torn paper that remains in the product.

Cause: The product had a paper jam.

Parts of the original do not appear or are cut off

Solution: Load the original print side down on the right front corner of the glass as shown below.

82 Solve a problem

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Contents Windows Help HP Photosmart C4600 series Page Contents Contents HP Photosmart C4600 series Help Help Printer parts Get to know the HP PhotosmartControl panel features Control panel featuresRecommended papers for photo printing Paper basicsHP Advanced Photo Paper HP Everyday Photo PaperHP Photo Value Pack Recommended papers for printingHP Brochure Paper or HP Superior Inkjet Paper HP Premium Presentation Paper or HP Professional PaperHP Office Paper HP Printing PaperHP Iron-On Transfers HP Premium Inkjet Transparency FilmLoad small-size paper a. Lower paper tray Load mediaLoad full-size paper a. Lower paper tray Related topics Information on paperPrint documents PrintTo print from a software application Print photos saved on your computer Print photosTo print a borderless image To print a photo on photo paper Off applies no HP Real Life Technologies to the image Print photos from a memory cardPrint photo on small-size paper a. Load paper Print Print photo on full-size paper a. Load paper Print passport photos a. Load paper Print envelopes To print a group of addresses on labels or envelopes Print on specialty mediaTo reverse an image for iron-on transfers To print on transparenciesTo print a Web Print a WebView the print resolution Print using Maximum dpiTo print in Maximum dpi mode Printing shortcuts To view the print resolutionTo create a printing shortcut Click the Printing Shortcuts tabTo change the default print settings Set the default print settingsTo delete a printing shortcut Print Scan to a computer ScanTo scan to a computer To save a scan to a memory card Scan to a memory cardStart scan Press button next to Scan to Memory Card Scan Copy text or mixed documents CopyCopy text or mixed documents Black and White copy a. Load paperColor copy Change the copy settings on Stop the current job on To set the paper size from the control panel Change the copy settingsTo set the copy size from the control panel To set the number of copies from the control panelTo reprint an original photo Reprint photosRelated topics To save photos Save photosSave photos Check the estimated ink levels Work with cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabTo replace the cartridges Replace the cartridgesOrder ink supplies on Ink-backup mode on Ink-backup mode output Ink-backup modeExit ink-backup mode Order ink suppliesCartridge warranty information Work with cartridges If you have a problem, follow these steps Solve a problemHP support Support processSupport phone numbers Phone support period Placing a callDqpdun After the phone support periodAdditional warranty options Uninstall and reinstall the softwareTo uninstall and reinstall the software Troubleshooting common setup issues Setup troubleshootingSolution 2 Reset the product SolutionProduct will not turn on Solution 4 Contact HP to replace the power supply Solution 3 Press the On button more slowlySolution 5 Contact HP support for service After setting up the product, it does not print Solve a problem Received a message that an Unknown Error has occurred To start the installation from a Windows computerTo uninstall the software and reset the product To uninstall the software completelySolve a problem More information about the Disk Cleanup utility To run the Disk Cleanup utilityTo install the software Click the check box next to Do not show this message againRed X appears on the USB connect prompt Print quality troubleshootingTo retry the USB connection Registration screen does not appearWrong, inaccurate, or bleeding colors Solution 4 Check to see if the product is in ink-backup mode Solution 3 Check the paper typeSolution 6 Clean or replace the print catridges Solution 5 Check the print settingsSolution 2 Check the paper type Solution 1 Check the print settingsInk is not filling the text or graphics completely Solution 5 Replace the print cartridge Solution 4 Check the print catridgesSolution 2 Use a higher print quality setting Solution 1 Check the paper typeSolution 1 Make sure the paper is loaded correctly Solution 3 Rotate the imagePrintouts have horizontal streaks or lines Solution 5 Check the print cartridges Solution 4 Clean the print cartridge nozzlesSolution 6 Replace the print cartridge Printouts are faded or have dull colors Solution 5 Check the print catridges Solution 4 Clean the glassPrintouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 3 Ensure that the rear door is securely installed Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Solution 2 Wait while the ink dries Solution 1 Print on a page of plain paperSolution 1 Use TrueType or OpenType fonts Ink streaks on the back of the paperSolution 2 Align the print cartridges Print troubleshootingSolution 2 Check the envelope type Solution 1 Load the stack of envelopes correctlySolution 3 Tuck the flaps to avoid paper jams Envelopes print incorrectlyMargins are not printing as expected Product prints meaningless charactersSolution 2 Verify the paper size setting To check your margin settingsSolution 3 Load the stack of paper correctly Solution 3 Check the print cartridge Solution 2 Load paper in the input trayBlank page came out while printing On button is blinking Memory card troubleshootingMy memory card no longer works in my digital camera Solution 2 Remove the additional memory card Solution 1 Remove and reinsert the memory cardSolution 1 Insert the memory card properly Product does not read the memory cardSolution 4 Reformat the memory card in your digital camera Solution 3 Remove the additional memory cardPhotos on the memory card do not transfer to my computer To install the product software Solution 1 Install the product softwareSolution 2 Turn on the product Solution 3 Turn on the computerNothing happens when I try to copy Copy troubleshootingSolution 1 Turn on the product Solution 2 Place the original correctly on the glassParts of the original do not appear or are cut off Solution 5 Clear the paper jamResize to Fit is not working as expected Solution 1 Scan, enlarge, and then print a copySolution 3 Wipe the glass and the back of the document lid Scan troubleshootingPrintout is blank Scanned image is incorrectly cropped Scanned image is blankScanned image has incorrect page layout Scanned image shows dotted lines instead of textSolution 1 Adjust the brightness in the software ErrorsSolution 2 Clean the glass and lid Text is incorrect or missingDoor open Product messagesFirmware revision mismatch Memory is fullTo install the HP Photosmart Software Solution 1 Install the HP Photosmart SoftwareMissing HP Photosmart Software File messages Error reading or writing the fileUnreadable files. NN files could not be read Solution 2 Print photos from the computer Solution 1 Reinsert the memory cardPhotos not found File not foundSolution 2 Reformat the memory card in your digital camera Solution 1 Reinsert the memory card in the productGeneral user messages Cannot cropSolution 2 Empty the Recycle Bin on your desktop Solution 1 Close some applications or restart your computerBorderless printing error Memory card errorCard access error Solution 2 Push the memory card all the way forwardOut of disk space Use only one card at a timeCard is inserted incorrectly Paper messagesCard is damaged Card is not fully insertedPaper orientation error Power and connection messagesPrint cartridge messages Ink is dryingNeed alignment or alignment failed Low on inkSolution 4 Align newly installed print cartridges Solution 3 Check if print cartridges are fully insertedPrint cartridges incorrectly installed Solution 5 Print cartridge might be defectiveTo make sure the print cartridges are installed correctly Non-HP cartridges installed To clean the print cartridge contacts Solution 1 Insert the print cartridgesCopper-colored contacts Ink nozzles do not clean Solution 2 Remove the tape from the print cartridges Solution 3 Remove and reinsert the print cartridges Printing in ink-backup mode Solution 4 Contact HP supportPrint cartridges missing or not detected Solution 1 Reinsert the print cartridgesSolve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Solution 1 Check the print cartridge Solution 3 Replace the print cartridgeIncompatible print cartridges Print cartridge is not intended for use in this product Solution 2 Contact HP support for servicePrint cartridges in wrong slot Solve a problem To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solve a problem Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Original HP ink has been depleted Previously used genuine HP cartridge installedGeneral printer error Solve a problem To stop a print job from the product Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Eco-Tips Material safety data sheetsPaper use PlasticsHP inkjet supplies recycling program Power consumptionItaliano Chemical SubstancesRegulatory model identification number Toxic and hazardous substance tableVcci Class B compliance statement for users in Japan FCC statementHP Photosmart C4600 series declaration of conformity Noise emission statement for GermanyIndex Symbols/Numerics132
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C4640, C4680, C4650 specifications

The HP C4600 and C4680 printers are versatile and efficient all-in-one inkjet devices that cater to both home and office needs. Renowned for their multifunctionality, these printers provide capabilities such as printing, scanning, and copying, thereby eliminating the need for multiple devices and saving valuable space.

Both models are characterized by their compact and sleek design, making them suitable for various environments. The C4600 is geared towards users seeking reliable performance in a compact package, while the C4680 builds on this foundation with added features and enhanced functionality. One of the key aspects of these printers is their user-friendly interface, which typically includes a straightforward control panel for easy navigation and management of print jobs.

The printing technology employed in the HP C4600 and C4680 models utilizes thermal inkjet technology, ensuring sharp, vibrant prints with accurate color reproduction. Users can expect high-quality documents with resolutions reaching up to 4800 x 1200 optimized dpi. This level of detail makes these printers suitable for both text documents and color images, allowing for professional-quality output.

In terms of speed, both models are competitive within their class, with the C4680 often exhibiting faster print rates compared to the C4600. The C4600 can typically produce about 30 pages per minute for black and white prints, while the C4680's speed can be slightly higher for color and monochrome documents.

Connectivity is another area where these printers shine. They support USB connections for direct printing from computers, but many users appreciate the wireless capabilities of the C4680, which allows for seamless printing from smartphones and tablets. This wireless technology enables easy access to printing tasks from anywhere within the home or office, enhancing productivity.

One notable characteristic is the energy efficiency of both models, which is in line with HP’s commitment to environmentally-friendly practices. They often feature energy-saving modes that automatically reduce power consumption during idle times, contributing to lower energy bills and a smaller carbon footprint.

In summary, the HP C4600 and C4680 printers combine functionality, ease of use, and quality, making them excellent choices for users looking for reliable all-in-one solutions. With their robust printing technologies, user-friendly features, and connectivity options, they cater well to diverse printing needs while ensuring excellent output quality and efficiency.
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